The Role
Serves food and beverages to hotel guests while maintaining courteous, efficient service standards. Keeps work areas clean and organized, washes dishes, pots, pans, and kitchen equipment, manages waste separation, monitors supplies, reduces spoilage, reports equipment issues, follows hygiene and safety policies, supports inventories, and maintains professional relationships with hotel staff and guests.
Summary Generated by Built In
The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
Key Responsibilities
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Execute and demand the team to execute the highest level of service and set up standards at all times.
- Be knowledgeable of all services and products offered by the hotel.
- Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.
- Ensurre that the place of work and surrounding area is kept clean and organized at all times.
- Perform general cleaning duties as assigned by the Head of Department.
- Report failures and malfunctioning equipment directly and act responsibly with all provided operating equipment and machinery.
- Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
- Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate safety shoes and nametag at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
- Maintain a good rapport and work relations with staff in the assigned department and within the hotel.
- Undertake reasonable tasks and secondary duties as assigned by the Department Head.
- Respond to any changes in the department as dictated by the hotel management.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Clean and wash dishes according to the established standards of performance.
- Clean and wash pots, pans and other kitchen equipment according to the established standards of performance.
- Ensure that all garbage regulations i.e separation of items as well as the assigned garbage runs.
- Have the knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals being used.
Skills, Knowledge & Expertise
To fill the position, the following is required:
- Experience in a Stewarding role.
- Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
- Excellent written and verbal communication skills.
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
- Excellent organizational and time management skills .
- Applies a professional, confidential and ethical approach at all times.
- Works in a safe, prudent and organized manner.
About Kempinksi
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Experience in a stewarding role
- Ability to work as part of a team and perform under pressure
- Ability to develop proactive, rational solutions in challenging circumstances
- Excellent written and verbal communication skills
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors
- Excellent organizational and time management skills
- Professional, confidential, and ethical approach
- Ability to work in a safe, prudent, and organized manner
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
