Steward

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Stewarding Team as a Steward will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

Compensation

• A fixed monthly salary of AED 1,000 offered as part of this exciting career opportunity.
  

What We’re Looking For

• A proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality.
  
• A good knowledge of Forbes Standards is an advantage.
  
• Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred).
  
• Sensational Multi-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests, in a Fast-Paced Environment.
  
• A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
  
• A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.
  
• Remarkable Organisational skills, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated
  
• A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success.
  
• Comprehensive knowledge of First-in-Class sanitation and hygiene practices.
  
• The ability to stand for extended periods, lift heavy objects, and carry out physically demanding tasks, with FIVE-Styled Finesse.
  
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  
  

Key Responsibilities

• Arrives to work promptly, always adhering to FIVE’s Grooming Standards and maintaining a polished appearance.
  
• Ensures the Impeccable Cleanliness and Sanitation of all kitchen equipment, utensils, and workspaces, to meet the standards of our ‘FIVE-Star’ Environment.
  
• Contributes to the 'Vibe at FIVE' by assisting in the coordination of Special Requests and delivering a Highly Personalised experience for our Guests.
  
• Supports the Culinary and Service Teams with an Award-Winning approach, ensuring a timely supply of clean dishes, glassware, silverware, and other required items.
  
• Executes the handling of waste and garbage disposal, adhering to Established Guidelines to maintain FIVE’s Exquisite Standards.
  
• Expertly maintains a Hygienic and Orderly Environment, always in compliance with Health and Safety regulations.
  
• Assists in the Next-Level setup and breakdown of Banquet Events, ensuring Smooth Operations and Remarkable Presentation.
  
• Collaborates with ‘FIVERs’ to maintain an efficient workflow and uphold FIVE’s Industry-Leading Service Standards.
  
• Promptly reports any maintenance or repair needs to the Team Leader or Supervisor, ensuring a swift resolution.
  
• Meticulously adheres to established procedures for handling and storing equipment and supplies, embodying FIVE’s Sensational Commitment to Excellence.
  
• Actively participates in regular Training Sessions, demonstrating a Continuous Improvement of skills and knowledge.
  
• Provides remarkable Support during inventory counts and stock rotation activities.
  
• Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction.
  
• Executes all tasks Efficiently and Thoroughly, in line with FIVE’s Award-Winning Expectations.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.