Jobs at FIVE Hotels and Resorts

Maintains cleanliness and sanitation of kitchen equipment, utensils, workspaces, and service areas. Supports culinary and service teams by supplying clean dishes, glassware, and silverware; handles waste disposal, banquet setup, inventory support, stock rotation, and equipment storage. Provides guest support, follows health and safety standards, reports maintenance needs, and works collaboratively across flexible shifts in a fast-paced hotel environment.

Provides personalised food and beverage service to VIP guests in a luxury hospitality setting. Responsibilities include greeting guests, anticipating preferences, taking and delivering orders, processing payments, managing requests, maintaining service and hygiene standards, upselling offerings, supporting events, and collaborating with the food and beverage team to maximise guest satisfaction and revenue.

Supports public relations through media monitoring, press coverage and awards tracking, press kit and asset management, media contact database maintenance, press pitches, press releases, media inquiries, influencer coordination, and media visit organization. Provides administrative support to the PR department, including calendar management, reporting, records, invoices, and attendance tracking. Monitors competitors and industry trends across hospitality, entertainment, dining, and wellness.

Manage hotel IT support operations, infrastructure, systems monitoring, service delivery, security practices, asset inventory, vendors, and technology implementations. Lead scheduling, recruitment, onboarding, performance reviews, training, governance, audits, and change management for the IT team. Resolve incidents, optimize applications and business processes, maintain support documentation, and deputize for the Assistant Director of IT while ensuring reliable service for guests and employees.

Develop and execute public relations strategies, campaigns, media relations, press materials, editorial pitches, media visits, events, and crisis communications for FIVE’s global hospitality portfolio. The role builds relationships with journalists, influencers, experts, and thought leaders; monitors campaign results; supports hotel launches; mentors junior team members; and ensures brand consistency across Dubai, Ibiza, Zurich, and New York.

Manage receiving, inspection, storage, issuance, and accurate recording of inventory. Maintain stock levels, documentation, and FIFO/FEFO rotation; conduct stock counts and investigate variances. Coordinate with Purchasing, Finance, Cost Control, and operational departments on replenishment, discrepancies, audits, and supplier matters. Ensure proper handling of perishable, hazardous, fragile, and high-value goods while maintaining a clean, safe, secure, and compliant store environment.

The Front Office Supervisor oversees hotel reception operations, ensuring efficient check-in and check-out, exceptional guest service, and high satisfaction. The role leads and supports front office staff, maintains grooming and service standards, handles guest requests and VIP arrangements, promotes upselling and occupancy, and ensures team knowledge of hotel facilities, rates, events, and policies. The supervisor also supports compliance, training, interdepartmental collaboration, and operational excellence across varied shifts.

Prepares and presents dishes to luxury hotel culinary standards, assists senior chefs, supports menu development, and maintains mise en place, stock rotation, workstation cleanliness, equipment safety, food hygiene, and HACCP compliance. The role requires flexibility across shifts, weekends, and holidays, along with teamwork, precision, culinary skill, and a positive attitude in a fast-paced kitchen environment.

Provides luxury spa reception and guest service, including answering calls, explaining procedures, handling check-ins, check-outs, payments, records, feedback, and service promotions. Maintains a clean, organized reception area, opens and closes the spa, monitors maintenance needs, follows health and safety standards, and promotes treatments, products, programs, and discounts.

Creates high-end visual assets for social media, online advertising, print, events, and other marketing channels. Develops creative concepts, animations, photo retouching, and brand-compliant designs while collaborating with marketing, public relations, e-commerce, copywriting, photography, and other stakeholders. Manages multiple briefs and deadlines, maintains brand consistency, follows design and digital marketing trends, and delivers polished work aligned with the company’s luxury lifestyle identity.

Creates graphic designs, animated visuals, retouched photography, and marketing materials for social media, digital advertising, print, events, and brand communications. Develops concepts from briefs, maintains brand consistency, collaborates with marketing, PR, e-commerce, copywriters, photographers, and stakeholders, and manages multiple projects and deadlines. The role requires strong visual creativity, attention to detail, communication, organization, and proficiency with Adobe tools and presentation software.

Provide high-level administrative support to C-suite executives: manage calendars, coordinate meetings and travel, draft and proofread correspondence, prepare agendas and briefings, record minutes and track action items, handle confidential information, and proactively organize multiple priorities in a fast-paced luxury hospitality environment.