Jobs at FIVE Hotels and Resorts

Develop and execute public relations strategies, campaigns, media relations, press materials, editorial pitches, media visits, events, and crisis communications for FIVE’s global hospitality portfolio. The role builds relationships with journalists, influencers, experts, and thought leaders; monitors campaign results; supports hotel launches; mentors junior team members; and ensures brand consistency across Dubai, Ibiza, Zurich, and New York.

The General Counsel manages local and international legal matters, external counsel, corporate governance, regulatory filings, trademarks, contracts, due diligence, employment law, disputes, debt collection, and legal correspondence. The role supports real estate, finance, banking, hospitality, and corporate activities across FIVE Holdings while ensuring compliance with UAE and international legal requirements. It also prepares board documentation, negotiates agreements, oversees trademark protection, and advises on regulatory communications.

Manage receiving, inspection, storage, issuance, and accurate recording of inventory. Maintain stock levels, documentation, and FIFO/FEFO rotation; conduct stock counts and investigate variances. Coordinate with Purchasing, Finance, Cost Control, and operational departments on replenishment, discrepancies, audits, and supplier matters. Ensure proper handling of perishable, hazardous, fragile, and high-value goods while maintaining a clean, safe, secure, and compliant store environment.

The Front Office Supervisor oversees hotel reception operations, ensuring efficient check-in and check-out, exceptional guest service, and high satisfaction. The role leads and supports front office staff, maintains grooming and service standards, handles guest requests and VIP arrangements, promotes upselling and occupancy, and ensures team knowledge of hotel facilities, rates, events, and policies. The supervisor also supports compliance, training, interdepartmental collaboration, and operational excellence across varied shifts.

Prepares and presents dishes to luxury hotel culinary standards, assists senior chefs, supports menu development, and maintains mise en place, stock rotation, workstation cleanliness, equipment safety, food hygiene, and HACCP compliance. The role requires flexibility across shifts, weekends, and holidays, along with teamwork, precision, culinary skill, and a positive attitude in a fast-paced kitchen environment.

Provides luxury spa reception and guest service, including answering calls, explaining procedures, handling check-ins, check-outs, payments, records, feedback, and service promotions. Maintains a clean, organized reception area, opens and closes the spa, monitors maintenance needs, follows health and safety standards, and promotes treatments, products, programs, and discounts.

Creates high-end visual assets for social media, online advertising, print, events, and other marketing channels. Develops creative concepts, animations, photo retouching, and brand-compliant designs while collaborating with marketing, public relations, e-commerce, copywriting, photography, and other stakeholders. Manages multiple briefs and deadlines, maintains brand consistency, follows design and digital marketing trends, and delivers polished work aligned with the company’s luxury lifestyle identity.

Creates graphic designs, animated visuals, retouched photography, and marketing materials for social media, digital advertising, print, events, and brand communications. Develops concepts from briefs, maintains brand consistency, collaborates with marketing, PR, e-commerce, copywriters, photographers, and stakeholders, and manages multiple projects and deadlines. The role requires strong visual creativity, attention to detail, communication, organization, and proficiency with Adobe tools and presentation software.

Provides first-line technical support to hospitality staff and guests, troubleshooting hardware, software, network, and connectivity issues. Sets up and configures computers, printers, servers, switches, routers, and other IT equipment; monitors network performance and security; manages support tickets, technical documentation, IT inventories, licenses, and warranties. Supports security policies, vendor coordination, confidentiality, and continuous improvement across hotel operations.

Develop and execute social media and marketing content for FIVE’s F&B concepts and events. Manage content calendars, support photoshoots, write copy, engage influencers, liaise with PR and design teams, respond to guest reviews, and create promotional ideas to drive revenue and guest engagement.

Provide high-level administrative support to C-suite executives: manage calendars, coordinate meetings and travel, draft and proofread correspondence, prepare agendas and briefings, record minutes and track action items, handle confidential information, and proactively organize multiple priorities in a fast-paced luxury hospitality environment.

Provides technical support for hotel employees and guests, resolving hardware, software, and network issues. Maintains wired and wireless networks, servers, routers, switches, security controls, backups, and IT assets. Responds to support tickets, documents resolutions, coordinates with vendors, supports IT projects, implements disaster recovery procedures, recommends technology improvements, and trains staff on data security and privacy. Supervises IT activities while maintaining confidentiality, service standards, and operational continuity.

Supervise stewarding operations in a luxury hotel, leading team performance, training, hygiene and sanitation compliance, equipment readiness, cleaning schedules, maintenance records, and inventory control. Collaborate with culinary and food-and-beverage teams to improve efficiency, productivity, sustainability, and stakeholder satisfaction. Manage kitchen supplies, chemicals, and equipment while implementing safety protocols and innovative operational practices.

Maintains cleanliness and sanitation of kitchen equipment, utensils, workspaces, and service areas. Supplies clean dishes, glassware, and silverware; handles waste disposal; supports banquet setup and breakdown, inventory, stock rotation, and maintenance reporting. Provides guest support while following health, safety, hygiene, storage, and hotel service standards. Requires teamwork, flexibility across shifts, physical stamina, and attention to detail.

Support digital marketing operations: coordinate website requests with internal teams and external agencies, prepare reports and presentations, perform website audits and QA, manage business listings, track projects in Asana, monitor digital platforms for issues, assist with day-to-day tasks and process improvements.

Manage and create social media content and calendars, support photoshoots and events, write copy and upload blog content, liaise with PR and designers, monitor reviews and influencers, and develop creative ideas to drive F&B revenue while ensuring exceptional guest service.

Coordinate daily administrative and operational activities for the Entertainment Department, maintain schedules and trackers, assist with budgeting and P&L reconciliation, process purchase and invoice workflows, support event planning and artist logistics, maintain contracts and inventory, and prepare regular reports and presentations to ensure smooth execution of entertainment programming.