It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.
Title: Staffing Coordinator (Home Care Scheduler)
Location: Newburgh, NY (on-site)
Description:
Always Compassionate Home Care is seeking a Staffing Coordinator to work with our coordination team. This team’s primary responsibility is to work directly with our caregivers to ensure they are providing our clients with the compassionate care our clients deserve. Coordinators focus on delivery of care through scheduling and continuous communication with our PCA/HHA Division.
***The position is based on-site at our Newburgh office 5 days per week (Mon-Fri shifts).
Responsibilities:
Oversee client schedules/ensure staffing and coverage for assigned caseload
Collaborate with recruitment department regarding hiring HHA/PCAs from difficult to serve geographical areas.
Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in aide assigned to case, incidents, and complaints.
Communicate all relevant information to nurses and clients.
Monitors and follows up with clients and families regarding schedule changes, service issues, etc.
Participation in on-call rotation (weekdays/weekend).
Qualifications:
Experience in a fast paced medical office/healthcare setting
Experience with scheduling/utilizing scheduling and/or EMR systems
Working knowledge of NYS DOH Home Care operations preferred.
Excellent organizational and time-management skills
Experience in a home care setting strongly preferred
Great communication and interpersonal skills
Attention to detail with problem solving skills
Strong customer service background
Benefits:
PTO
401(k)
Health Insurance
Dental/Vision coverage
Aflac
Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- Experience in a fast-paced medical office or healthcare setting
- Experience using scheduling systems and/or electronic medical record systems
- Excellent organizational and time-management skills
- Great communication and interpersonal skills
- Attention to detail and problem-solving skills
- Strong customer service background
- Working knowledge of New York State Department of Health home care operations
- Experience in a home care setting
What We Do
Always Compassionate Health is a progressive New York-based health organization providing high-quality, community-based home health care, private duty nursing, pharmacy services, and supportive care. By integrating advanced technology and a commitment to compassion, they deliver specialized services, including pediatric nursing and physical therapy, across 17 New York counties to enhance the quality of life for their patients and families.
