Staff Technical Program Manager - Platform

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of thousands of experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

About The Role

Invisible is in a phase of hyper-growth, and the Platform team is at the forefront of increasing the scalability and reliability of all product offerings in the company. As a Staff Technical Program Manager in the Platform group, you will lead complex, cross-technology programs using your experience working with engineering and product management, and leverage your deep technical expertise to lead technical initiatives as the company. 

You will work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You will plan requirements with internal customers and usher projects through their entire development lifecycle. This will include managing project schedules, and identifying risks and clearly communicating them to project stakeholders. You will own communication to other departments and the Executive team at Invisible, and explain technical trade-offs. Using your extensive technical and leadership expertise, you will manage projects of various size and scope, identify future opportunities, improve processes and drive the technical directions of your programs.

What You'll Do

• Provide software development and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes.
• Work closely with Software Engineers, Analytics, Product Managers and other Platform teams to get high-quality products and features through the software project lifecycle (build, test and release on time).
• Prioritize program goals, understand and translate other stakeholders’ needs into program goals, and contribute to decisions on prioritizing goals and deliverables.
• Manage project schedules, identify possible issues and clearly communicate them to project stakeholders.
• Navigate project teams through ambiguous/changing priorities and objectives while communicating progress, risks, and plans to leadership on a regular basis.
• Advise the product line for the lifecycle of the product. Ensure operations technical readiness for all phases of the introduction cycle.
• Take responsibility for release schedules and milestones, keeping up a high quality standard, and a high velocity in a fast-paced environment.
• Lead several technical programs for the Invisible Business, setting priorities with leadership for product and engineering, leading cross-functional teams to take products to market, ensuring success metrics inform future efforts, and quickly fine tuning the program as needed.

What We Need

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in technical program management.
• Nice to have:
  • Experience as a developer, or in a different technical IC role
  • People management experience

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

Compensation: 

• Base: $195,000
• Base + Bonus Target: $195,000 + $65,000
• This role is eligible to participate in Invisible’s equity plan.

The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. 

Privacy Policy:
All candidates and residents of California may visit our Recruitment Privacy Policy and Notice at Collection here. 

Accessibility Statement:
We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at [email protected]. 

Equal Opportunity Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

You may view Invisible Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on the corresponding links.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.