Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
- Create a scalable and robust platform for data engineering across multiple cloud providers.
- Design and implement applications leveraging distributed technologies like Spark, Databricks, and BigQuery.
- Design, develop and implement AI applications, staying updated on advancements in AI technology, and contributing to the company's AI strategy.
- Write clean, maintainable, and efficient code, ensuring alignment with best practices in software engineering.
- Participate in the full software development lifecycle, including requirements gathering, design, testing, and release.
- Troubleshoot, debug, and optimize existing software to improve performance, reliability, and scalability in a cloud-based environment.
- Collaborate with cross-functional teams (AI/ML, product, UX) to translate business and customer needs into technical solutions.
- Ensure adherence to security and data privacy standards in AI-driven applications, particularly when handling sensitive customer data.
- Implement and maintain CI/CD pipelines, ensuring smooth deployment and version control for software components.
- Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent.
- 5-7 years of software development experience.
- Strong proficiency in Java, Python and API development.
- Experience with any of the frameworks - Spring Boot, Vertx
- Expertise in databases like Postgres, MongoDB, or MySQL.
- Experience with cloud platforms like AWS, GCP, or Azure.
- Exceptional problem-solving abilities and programming skills.
- Familiarity with software engineering best practices including version control, code review, and test driven architecture.
- Excellent verbal and written communication skills.
- Motivated to thrive in a startup environment.
- Proficiency in Spark or Managed Spark like Dataproc and Databricks.
- Familiarity with Airflow.
- Familiarity with Cloud Data Warehouses like Snowflake or BigQuery.
- Familiarity with Javascript or Typescript.
- Familiarity with containers and Kubernetes.
- Proficiency in Devops tools like Jenkins and CI/CD workflows.
- Knowledge of basic linux commands.
- Previous experience in AI research, development, or implementation projects.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Top Skills
What We Do
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.
Uniphore Offices
OnSite Workspace
