Staff Software Engineer - Patient Experience (Remote)

Posted 6 Days Ago
Hiring Remotely in Los Angeles, CA
Remote
7+ Years Experience
Healthtech • Other • Social Impact • Software • Telehealth
Our mission is to make mental healthcare work for everyone.
The Role
Join the Patient Experience team at a mental healthcare tech company to shape patient interactions and care management. Work on a fast-growing product, contribute across the tech stack, and drive technical discussions and decisions.
Summary Generated by Built In

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Join Our Engineering Team and Shape the Future of Healthcare Technology! Our dedicated team is revolutionizing mental healthcare with comprehensive Provider and Patient Portals, empowering providers and patients alike. As we transition to a Service-Oriented Architecture (SOA), you'll play a key role in reshaping our systems, ensuring agility and scalability. In our event-driven architecture, we're navigating challenges to protect sensitive data. With the introduction of GraphQL, a Centralized Component Library, and an Authorization Service, you'll be part of our innovative strides. Join us in shaping healthcare's future and making a difference!

We are open to considering candidates with backgrounds across any technical stack, so please do not allow lack of experience with our technical stack to hold you back from applying! Rula’s systems are written in Typescript/Node.js or Ruby on Rails, with React frontends. We use Postgres for our databases and everything is hosted on AWS. We also make heavy use of existing tools like Salesforce, Airtable, Typeform, etc. This has enabled us to scale very quickly with a small team but we’re now ready to bring much of this work in-house. We’re standing up the technical foundation that will power the future of the company.

  • Rula's mission is to make mental healthcare work for everyone: patients, therapists, and healthcare systems. As a member of Rula’s Patient Experience team, you'll be shaping the patient experience and helping them to manage their care and interact with their therapists; an essential component of the Rula experience. 

  • We are looking for candidates who are interested in working in a close-knit team within a fast-growing product.

  • As a Staff Engineer, you will get to work across all of Rula's stack, both by contributing directly to our product and its development, as well as by driving meaningful technical conversations and solution-oriented decisions.

  • 8+ year of software engineering experience 

  • Experience working on cross-functional teams to bridge the gap between technical and non-technical groups

  • Fullstack experience building modern database-backed (sql/no-sql) web applications

  • Experience with microservice development 

  • Experience mentoring others, reviewing architectures, and establishing design patterns. 

  • Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance

  • Experience working on highly complex projects with a focus on achieving sustainable results

  • Start-up experience

  • Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform

  • Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)

  • Experience with “on-call”, ability to deep dive complex issues and drive them to resolution independently

  • Experience with NodeJs, Typescript, Kafka

  • 100% remote work environment from anywhere in the US

  • Competitive pay and benefits that don’t change based on location

  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

  • Access to our 401(k) plan

  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

  • Paid parental leave

  • Employee Assistance Program (EAP) 

  • Stipend to ensure your home office sets you up for success

  • Quarterly department stipend for team building or in-person gatherings

  • Wellness events and lunch & learns spanning many topics

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.

Compensation Range: $187K - $220K

Top Skills

Node.js
Typescript

What the Team is Saying

Andrew
Colleen
William
Karina
Natalie
Aidan
Anand
Gabe
The Company
275 Employees
Remote Workplace
Year Founded: 2019

What We Do

We believe that when access to quality mental healthcare improves, patients, providers, and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients, providers, and payers to improve mental health outcomes.

With Rula, it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs, accepts insurance, and is taking new patients.

For providers, Rula offers the flexibility of private practice, while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing, credentialing, billing, and admin tasks so providers can focus on what they do best: providing care to those in need.

Rula is a remote-first company with teams who specialize in the areas of Clinical, Partnerships, Operations, Marketing, Engineering, Product, and more. We’re committed to reimagining how mental health is treated.

Why Work With Us

As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.

Gallery

Gallery
Gallery
Gallery
Gallery

Rula Offices

Remote Workspace

Employees work remotely.

We're a 100% remote company.

Typical time on-site: None
United States

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account