Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Job Description:
Working within Product Engineering with multi-location teams, your mission will be to play an active role in designing & developing application and working as a Full stack developer. You should also be able to collaborate with other team members for understanding the objectives, meeting the expectation and delivering the requirements within agreed timeline with good quality and be up to date on new technologies and Key design principles.
Responsibilities
• Develop creative solutions and write technical design based on the
requirements.
• Develop and maintain enterprise grade SaaS software, adapting Agile
methodology.
• Perform peer code reviews and provide feedback.
• Promote high quality, scalability, and timely completion of projects.
• Development in Core Java, J2EE, Struts, spring, Client-Side scripting, Hibernate,
Database
• Development of scalable core-java applications, Web Applications and Web
Services
Requirements
• Experience:8+ Years
• Strong programming skills in Java or Python or Go or Rust
• Hands-on experience with agentic frameworks such as LangGraph, LangChain, or crewAI.
• Experience with API frameworks and protocols: MCP, REST, WebSockets, gRPC.
• Practical experience with relational or document databases: Postgres or
MongoDB.
• Solid understanding and development experience with microservices-based
architectures.
• Strong foundation in data structures and algorithms.
• Experience building or integrating RAG (Retrieval-Augmented Generation)
systems and vector search.
• Experience working with multi region teams.
• Analytical problem-solving skills, with attention to detail.
Good to have
• Development experience using: Kafka, SQL, Linux, Apache Redis, and at least one of MongoDB, Postgres, Clickhouse.
• Experience working with relational and NoSQL DB.
• Strong knowledge of multiple database paradigms: SQL, NoSQL, time-series
databases, GraphDB, etc.
• Experience with AI/ML model deployment and operationalization (MLOps /
LLMOps).
• Experience designing and implementing Service Level Management (SLM) and
related SLO/SLA constructs for AI systems.
• Experience with LLM observability (tracing, evaluation, monitoring, guardrails).
• Experience with LLM fine-tuning techniques (LoRA, QLoRA, instruction tuning, or full parameter tuning).
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Top Skills
What We Do
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.
