Staff Software Engineer, Backend

Posted 3 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
214K-314K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
Develop and maintain scalable backend systems, collaborate with data teams, optimize pipelines, improve code quality, and support production. Lead engineering practices for performance and personalization.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
  • Develop and maintain scalable backend and data systems that power personalized messaging decisions across millions of subscribers.
  • Partner with data scientists and ML engineers to produce models for send-time optimization and subscriber engagement propensity.
  • Optimize real-time and batch pipelines for performance, reliability, and operational robustness at scale.
  • Improve feedback loops and experimentation frameworks to continuously enhance personalization performance.
  • Drive engineering best practices in large-scale distributed systems, experimentation, and highscale personalization infrastructure.
  • Improve code quality through code reviews, testing, and advocating for best practices.
  • Contribute to and help shape technical decisions and stay current with emerging technologies to enhance our products.
  • Participate in on-call and production support for multiple service domains, triaging and resolving incidents and customer-facing issues.
  • Collaborate cross-functionally with product, design, and analytics to ship impactful, data driven features.
  • Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance.
  • Telecommuting permitted 2 days per week. When not telecommuting, must report to 114 Sansome Street, 10th Floor, San Francisco, CA 94104.

MINIMUM REQUIREMENTS: 
Bachelor’s degree or U.S. equivalent in Computer Science, Computer Engineering, or a related field plus 7 years of professional experience as a Software Engineer, Software Developer or any occupation, job title, position performing backend software development and building distributed systems.
Must also have experience with the following special skills:

  • 7 years of professional experience performing software development using Java, Python, and Go
  • 7 years of professional experience performing object oriented programming (including designing, developing, and maintaining scalable, high-performance applications) while adhering to established quality standards (including code reviews, automated testing, and continuous integration practices)
  • 7 years of professional experience collaborating with crossfunctional teams (including product, analytics, and engineering) to deliver data-driven software solutions
  • 7 years of professional experience designing, developing, and supporting service-oriented architecture (SOA) (including RESTful web services, SOAP-based services, and Enterprise Service Bus (ESB)) and distributed systems (including AWS services and cloud infrastructure)
  • 7 years of professional experience utilizing databases and data platforms (including DynamoDB, PostgreSQL, Snowflake, and Redis) in conjunction with messaging and streaming systems (including Kafka and Pulsar)
  • 5 years of professional experience performing DevOps practices and utilizing related tools (including Docker and Kubernetes) to support deployment, scalability, and system reliability
  • 3 years of professional experience utilizing front-end engineering technologies (including React and Typescript) to support full-stack integration.

Please submit resume online at: www.attentivemobile.com/careers#jobs or via email to [email protected]. Must specify Ad Code PGJG

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $213,512 - $313,800 per year. annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-DNI

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Skills Required

  • Bachelor's degree in Computer Science or related field
  • 7 years of professional experience as a Software Engineer
  • Experience in Java, Python, and Go
  • Experience in object oriented programming and high-performance applications
  • Experience with service-oriented architecture (SOA) and distributed systems
  • Experience with databases and data platforms like DynamoDB, PostgreSQL, Snowflake, and Redis
  • Experience with DevOps practices and tools including Docker and Kubernetes
  • Experience with front-end technologies like React and Typescript

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
  • Equity Value & Accessibility Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
  • Parental & Family Support Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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