Staff Software Engineer - Agentic Automation

Posted 2 Days Ago
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Santa Clara, CA, USA
In-Office
168K-270K Annually
Senior level
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Role
Owns engineering across NVIDIA enterprise systems, designing agentic AI workflows, automation pipelines, and integrations across ServiceNow, identity, monitoring, and SaaS platforms. The role resolves complex enterprise issues, improves support through self-service automation, investigates multi-system failures, develops runbooks and knowledge resources, and mentors engineers. Candidates need strong software engineering fundamentals, large-scale systems experience, and at least eight years in SRE, enterprise support, or DevOps, including production agentic workflow development.
Summary Generated by Built In

For over 25 years, NVIDIA has been at the forefront of transforming computer graphics, PC gaming, and accelerated computing, driven by a legacy of continuous innovation and exceptional talent. We are now leveraging the immense potential of AI to usher in the next era of computing, where our GPUs power the "brains" of computers, robots, and autonomous vehicles that can comprehend the world. This pioneering work demands vision, innovation, and the world's best talent. Join our diverse and supportive environment, where NVIDIANs are inspired to excel and make a profound global impact.


We're hiring an engineer to own the engineering efforts across NVIDIA enterprise systems. You'll partner with IT leadership to transform reactive support into strategic, AI infused automated resolution systems and prevent problems before they occur, balancing speed, security, and an exceptional user experience for NVIDIAs.


What You’ll Be Doing:

  • Design and implement agentic AI workflows using LLM-based agents, tool calling, RAG patterns, and orchestration frameworks. Push the boundaries of what AI-assisted operations can achieve.
  • Build robust integrations and automation pipelines across ServiceNow, identity management, monitoring platforms, and enterprise SaaS. Own the full stack from infrastructure to user facing tools.
  • Triage and resolve Enterprise issues with a focus on automation and improving mitigation and resolution times
  • Manage and troubleshoot Enterprise scale collaboration, productivity, AI and Infrastructure systems.
  • Trace and root cause complex, multi system failures. identify patterns in recurring tickets, and build automation or self-service solutions
  • Build and maintain runbooks, troubleshooting guides, and knowledge base articles that elevate team capabilities
  • Mentor team members on troubleshooting methodology and systems thinking

What We Need To See:

  • Bachelors Degree or equivalent experience
  • 8+ years in SRE, Enterprise Support or Devops, Experience with SaaS, hybrid cloud, AI/ML environments
  • Experience building production grade agentic workflows (e.g., multi-agent systems and MCP servers)
  • Software engineering fundamentals with deep experience in building products and operating large scale systems.

Your base salary will be determined based on your location, experience, and other objective job-related factors. The expected base salary range for this position is 168,000 USD – 270,250 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until November 6, 2026.

This posting is for an existing vacancy. 

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Skills Required

  • Bachelor’s degree or equivalent experience
  • 8+ years of experience in SRE, enterprise support, or DevOps
  • Experience with SaaS, hybrid cloud, and AI/ML environments
  • Experience building production-grade agentic workflows, including multi-agent systems and MCP servers
  • Strong software engineering fundamentals and deep experience building products and operating large-scale systems

NVIDIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.

  • Equity Value & Accessibility — Company stock and RSUs have driven exceptional total compensation, with a generous employee stock purchase plan and ongoing equity refreshers playing a central role. Feedback suggests historic share-price gains created significant financial upside for many.
  • Healthcare Strength — Multiple plan options (HSA, PPO, and in some locations Kaiser) with in-network preventive care covered at 100% and company HSA contributions indicate a robust offering. Mental-health sessions and broad dental, vision, and disability coverage further strengthen the package.
  • Parental & Family Support — Up to 22 weeks of fully paid parental leave, adoption and surrogacy reimbursement, and coverage for IVF and egg freezing are highlighted as standout features. Additional family-care resources and caregiving support broaden the appeal.

NVIDIA Insights

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The Company
HQ: Santa Clara, CA
21,960 Employees
Year Founded: 1993

What We Do

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”

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