This role is tailored for a Staff Product Manager to spearhead the evolution of JumpCloud's Single Sign-On (SSO) and Identity Integrations into a next-generation identity platform. You will lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem, while simultaneously maturing our automated provisioning landscape through deep SCIM and protocol-level innovation.
As the Staff Product Manager for SSO & Next-Gen Identity, you will own the combined strategy for SSO/JumpCloud GO, our flagship phishing-resistant, passwordless login solution, and our comprehensive Integration Catalog. Your mission is to eliminate "password fatigue" via device-native biometrics (Apple Touch ID, Windows Hello) while simultaneously pioneering the governance of Agentic AI—treating autonomous AI agents as first-class digital identities within our directory. Crucially, you will serve as the strategic architect for our SCIM and SSO integrations—building an enabler framework that ensures JumpCloud is the official, preferred IdP for all service provider applications.
Key Responsibilities
Passwordless Innovation: Scale JumpCloud Go™ to provide seamless, hardware-protected access to all web resources, integrating deeply with TPMs and Secure Enclaves.
Agentic AI & Automated Provisioning: Define how organizations "onboard" and govern AI agents and human users alike. You will weave SCIM (System for Cross-domain Identity Management) into the core identity strategy, treating automated provisioning as a first-class requirement for both client and server integrations.
Strategic Integration Leadership: You will identify new integration opportunities and establish deep, official partnerships with Service Providers to ensure robust, standard-compliant (SAML/OIDC/SCIM) connectivity. You will build the frameworks to ensure every autonomous agent has a verifiable identity, clear access boundaries, and full auditability
Intelligent IT Operations: Partner with engineering to enhance our AI Admin Assistant and AI-driven search, enabling IT admins to manage complex SSO, MFA, and SCIM provisioning policies through natural language and automated workflows.
Standardization Leadership: Represent JumpCloud in global forums like the OpenID Foundation to shape the standards for AI agent authentication, interoperability, and the future of identity provisioning protocols.
Visionary Roadmap Ownership: Develop and maintain the short and long-term vision for SSO and Identity Integrations. Stay abreast of industry shifts to ensure our catalog and capabilities remains the most robust, competitive, and accurate in the IAM market.
Enabling Cross-Functional Excellence: Act as the technical SME for SSO and SCIM across the organization. Instead of direct troubleshooting, you will create the documentation, tools, and frameworks that enable Product Marketing, Sales, and Support to successfully manage the go-to-market and lifecycle of our integrations.
How it Integrates with the JumpCloud Stack
Core Directory & SaaS Foundation: Your work sits at the heart of the JumpCloud platform. By managing SSO and SCIM, you are building the connective tissue between our core directory and the global SaaS ecosystem, ensuring that identity remains the primary perimeter for every application an organization consumes.
Unified Endpoint Management (UEM): Your passwordless strategy will tie cloud identities directly to local device accounts on macOS, Windows, and Linux for a true "power-on to productivity" experience.
Identity Governance (IGA): You will use AI to reveal "Shadow AI" usage, bringing hidden machine identities under centralized governance and compliance reporting.
Security & Compliance: By replacing passwords with biometrics, you will help our MSP partners reduce help desk costs and improve security postures for over 200,000 organizations
Required Qualifications
Experience: 6+ years in Product Management, with specific expertise in FIDO , WebAuthn, SAML, OIDC, and SCIM (from both a client and server perspective).
AI Fluency: An understanding of the identity requirements for LLMs and autonomous agents; ability to manage probabilistic AI systems alongside deterministic security protocols.
Technical Depth & Vision: Ability to understand identity solutions at a deep, protocol level while maintaining a "ruthless prioritization" mindset at the macro level.
Visionary & Collaborative Leadership: Proven track record of navigating complex technical landscapes and translating them into frictionless user experiences and cross-functional wins.
Remote-First Mindset: Comfort leading cross-functional, global teams in a transparent, highly collaborative environment.
Skills Required
- 6+ years in Product Management
- Expertise in FIDO, WebAuthn, SAML, OIDC, and SCIM
- Understanding identity requirements for LLMs and autonomous agents
- Ability to manage probabilistic AI systems alongside deterministic security protocols
- Experience leading cross-functional teams in a remote environment
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
-
Healthcare Strength — U.S. employees get day‑one medical, dental, and vision coverage, with EAP/mental‑health support and an HSA option with employer contributions. Coverage also includes medical travel when appropriate care isn’t available within 100 miles.
-
Retirement Support — A 401(k) with company match at 50% up to 6% in the U.S. is offered. UK pension contributions are also listed.
-
Leave & Time Off Breadth — Flexible or unlimited PTO, paid sick time, and parental leave are highlighted across materials within a remote‑first culture. Family medical leave and wellness days are also cited in some locations.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
Gallery
JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
