Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible.
The Integrated Specialist – Technical Support (m/f/d) position is responsible for providing technical support for complex issues to our customers, championing our customer and service organization in new product introductions and design changes and understanding the integration of the Beckman Coulter laboratory solutions.
This position reports to the Technical Support Manager and is part of the Global Product Technical Support team located in Munich, Germany and will be an on-site role.
In this role, you will have the opportunity to:
- Use technical product knowledge to solve complex problems and to develop and provide solutions and best practices
- Champion our customer and our Service organization in New Product Development and product design changes, bringing voice of customer and service
- Think holistically on solutions, understanding the Beckman Coulter portfolio integration
- Support field Service organization to improve customer satisfaction with issue resolution, installations and communications
- Learn and drive product and process improvement and efficiencies using DBS tools
The essential requirements of the job include:
- Bachelor’s degree in field with 9+ years exp. OR Master’s degree in the field with 7+ years exp. OR Doctoral degree in field with 4+ years exp.
- Attend customer sites ~60% of time to resolve and deliver solutions in a timely manner
- Excellent analytical and critical thinking capabilities
- Ability to effectively influence, relate to and communicate effectively with all levels within the organization and with customers
- Actively manage escalations liaising with field and product support specialist to resolve escalations and customer issues
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Skills Required
- Bachelor's degree with 9+ years of experience
- Master's degree with 7+ years of experience
- Doctoral degree with 4+ years of experience
- Excellent analytical and critical thinking capabilities
- Ability to effectively communicate with all organization levels and customers
Beckman Coulter Diagnostics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Beckman Coulter Diagnostics and has not been reviewed or approved by Beckman Coulter Diagnostics.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life and disability insurance, flexible spending accounts, and mental health support. Feedback suggests these offerings are a notable strength of the overall package.
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Leave & Time Off Breadth — Paid time off, paid holidays, sick days, and volunteer time are highlighted, with flexibility or remote arrangements available for some roles. Feedback suggests this breadth of time-off options contributes meaningfully to total rewards.
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Parental & Family Support — Paid parental leave is provided for birth, adoption, or foster placement with the ability to use time in flexible increments within the first year. Feedback suggests family-focused perks like adoption support add tangible value for caregivers.
Beckman Coulter Diagnostics Insights
What We Do
Beckman Coulter is committed to advancing healthcare for every person by applying the power of science, technology, and the passion and creativity of our teams to enhance the diagnostic laboratory’s role in improving healthcare outcomes. Our diagnostic systems are used in complex biomedical testing, and are found in hospitals, reference laboratories and physician office settings around the globe. Beckman Coulter offers a unique combination of people, processes and solutions designed to elevate the performance of clinical laboratories and healthcare networks. We do this by accelerating care with a menu that matters, bringing the benefit of automation to all, delivering greater insights through clinical informatics and unlocking hidden value through performance partnership. An operating company of Danaher Corporation since 2011, Beckman Coulter is headquartered in Brea, Calif., and has more than 11,000 global associates working diligently to make the world a healthier place.
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