At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
What you will do
- SolarWinds is looking for a Staff Infrastructure Engineer with 8+ years of experience to help build, operate, and improve the systems that support our products and internal platforms. This role is ideal for someone who is hands-on, dependable, and comfortable working across AWS, Linux, and MySQL environments in a production setting.
- The right candidate has a strong foundation in infrastructure operations, enjoys solving problems in live environments, and understands the importance of reliability, automation, and operational discipline. This role includes participation in an on-call rotation. Experience with Kubernetes is a plus.
- Provide technical leadership on infrastructure initiatives and help raise the operational bar across the team
- Manage and support production and non-production infrastructure running in AWS
- Administer, monitor, and troubleshoot Linux-based systems and services
- Support multiple production environments, including performance tuning, troubleshooting, maintenance, and operational health
- Participate in an on-call rotation and respond to infrastructure and service-related incidents
- Improve system reliability, availability, and performance through automation and operational best practices
- Partner with engineering teams to deploy, maintain, and optimize infrastructure services
- Troubleshoot issues across compute, storage, networking, operating systems, and databases
- Document processes, operational procedures, and runbooks to improve team effectiveness
- Contribute to continuous improvement efforts around monitoring, alerting, patching, and capacity planning
Required qualifications
- 8+ years of experience in infrastructure engineering, systems engineering, site reliability engineering, or a related role
- Experience leading technical efforts, mentoring others, or serving as a team lead for infrastructure work
- Strong hands-on experience with AWS services and cloud-based infrastructure
- Solid experience administering and troubleshooting data components (MySQL, Elasticache, Cassandra, Elasticsearch, etc.) in production environments
- Strong Linux systems administration skills
- Experience supporting production services and participating in an on-call rotation
- Experience with either Ansible, Salt, Chef and Terraform for infrastructure provisioning and management
- Familiarity with scripting or automation for operational tasks using Bash and Python
- Strong troubleshooting skills and the ability to work through complex technical issues methodically
- Good communication skills and the ability to work effectively with cross-functional teams
Preferred qualifications
- Experience with Amazon (ECS, EC2, VPC, Aurora, Networking, etc.) and Datacenters (Equinix, etc.)
- Experience with infrastructure as code and automation tools.
- Experience with docker or other container orchestration platforms
- Experience with infrastructure as code and automation tools
- Familiarity with monitoring, logging, and alerting platforms
- Experience working in high-availability or customer-facing production environments
What we are looking for
- Team lead mindset with clear communication, collaboration, and strong documentation habits.
- Ownership mindset and strong operational discipline
- Self-starter who can identify gaps, drive improvements, and follow through with limited oversight.
- Ability to stay calm and effective during incidents
- Willingness to learn, improve systems, and drive reliability-focused changes
- Practical approach to solving infrastructure and operational problems
On-call expectations
- This position requires participation in a scheduled on-call rotation to support production systems and help ensure service reliability.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- 8+ years of experience in infrastructure engineering, systems engineering, site reliability engineering, or a related role
- Experience leading technical efforts, mentoring others, or serving as a team lead for infrastructure work
- Strong hands-on experience with AWS services and cloud-based infrastructure
- Solid experience administering and troubleshooting data components (MySQL, Elasticache, Cassandra, Elasticsearch, etc.) in production environments
- Strong Linux systems administration skills
- Experience supporting production services and participating in an on-call rotation
- Experience with either Ansible, Salt, Chef and Terraform for infrastructure provisioning and management
- Familiarity with scripting or automation for operational tasks using Bash and Python
- Strong troubleshooting skills and ability to work through complex technical issues methodically
- Good communication skills and ability to work effectively with cross-functional teams
- Experience with Amazon ECS, EC2, VPC, Aurora and datacenter operations (Equinix)
- Experience with infrastructure as code and automation tools
- Experience with Docker or other container orchestration platforms
- Familiarity with monitoring, logging, and alerting platforms
- Experience working in high-availability or customer-facing production environments
- Experience with Kubernetes (noted as a plus)
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
