At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
EBT - CCRS ServiceNow EngineerStaff Engineer -CCRSStaff Engineer – Compliance, Corporate Responsibility & Sustainability Team
TJX is a Fortune 100 global retailer with a rapidly growing India technology presence. Our India teams play a critical role in driving global platform engineering, innovation, and delivery excellence across enterprise systems.
The Enterprise Business Technology team delivers global solutions across HCM, Finance, Site Solutions, and CCRS using a mix of ServiceNow, SaaS platforms, and custom-built applications. As we expand in India, this role offers the opportunity to own architecture, influence global strategy, and build scalable platforms used worldwide.
Role Overview
We are hiring a Staff Engineer with deep expertise in ServiceNow and SaaS platforms to lead architecture, design scalable solutions, and drive engineering excellence.
This is a hands-on leadership role requiring both:
- Strategic thinking (architecture, standards, platform vision)
- Execution depth (solution design, complex build, integration patterns)
You will work closely with global teams across the US, Europe, and APAC.
Key Responsibilities
Architecture & Platform Ownership
- Own and evolve end-to-end architecture for ServiceNow and SaaS ecosystem within CCRS
- Define and enforce design standards, reusable patterns, and governance models
- Ensure solutions align with enterprise architecture, security, and compliance requirements
- Drive platform scalability, performance, and long-term maintainability
Hands-on Technical Leadership
- Act as primary technical authority for ServiceNow and integrations
- Provide deep hands-on support in complex design and troubleshooting scenarios
- Mentor engineers and elevate overall technical capability of the India team
- Lead architecture reviews, POCs, and technology evaluations
ServiceNow & SaaS Engineering
- Design and deliver solutions using:
- ServiceNow (App Engine, UI Builder, Now Experience, Flow Designer, IntegrationHub, ATF)
- Multiple SaaS platforms and custom apps
- Drive reuse and standardization across ServiceNow applications
- Optimize platform usage to reduce technical debt and operational overhead
Integration Strategy & Execution
- Define and implement enterprise integration patterns:
- REST APIs, event-driven architecture, pub/sub, middleware
- Lead integrations across ServiceNow, SaaS platforms, and enterprise systems
- Work with tools like Boomi, Kafka, Talend, or similar
DevOps & Delivery Excellence
- Drive adoption of CI/CD pipelines, automated testing (ATF), and DevOps practices
- Define release management and environment strategies
- Ensure high system reliability through monitoring, logging, and observability
Global Collaboration
- Partner with global stakeholders and vendors to deliver high-quality solutions at scale
- Participate in overlapping time zones to support global programs
Required Qualifications
- Bachelor’s Degree or equivalent Engineering skillset / training / work experience in relevant technical domain
- 5-8 years Engineering experience in relevant technical domain
- Deep hands-on experience with:
- ServiceNow (UI Builder, App Engine Studio, Flow Designer, IntegrationHub, Workspaces)
- Strong expertise in multi-SaaS environments and enterprise integrations
- Programming expertise in JavaScript (must-have) + Java/Python
- Proven experience in:
- Architecture ownership
- Scaling platforms across global teams
- Strong understanding of performance, security, and compliance in SaaS platforms
Nice-to-Have
- Integration platforms: Boomi, Kafka, Talend, ACE
- ServiceNow certifications (CSA, CAD, CIS)
- Experience in ESG, sustainability, or regulatory systems
- Modern test frameworks (Playwright) and ATF automation
Why This Role Matters
- Opportunity to own global platforms from India
- High visibility across US and global leadership
- Direct impact on enterprise-wide compliance & sustainability initiatives
- Strong growth path to Principal / Architect roles
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
Salarpuria Sattva Knowledge City, Inorbit RoadLocation:
APAC Home Office Hyderabad INSkills Required
- Bachelor's degree or equivalent engineering skillset/training/experience
- 5-8 years engineering experience in relevant technical domain
- Deep hands-on experience with ServiceNow (App Engine Studio, UI Builder, Now Experience, Flow Designer, IntegrationHub, ATF, Workspaces)
- Programming expertise in JavaScript (must-have)
- Programming expertise in Java
- Programming expertise in Python
- Strong expertise in multi-SaaS environments and enterprise integrations
- Proven experience owning architecture and scaling platforms across global teams
- Strong understanding of performance, security, and compliance in SaaS platforms
- Drive adoption of CI/CD pipelines, automated testing (ATF), and DevOps practices
- Experience with integration platforms (Boomi, Kafka, Talend, ACE)
- ServiceNow certifications (CSA, CAD, CIS)
- Experience in ESG, sustainability, or regulatory systems
- Experience with modern test frameworks (Playwright) and ATF automation
The TJX Companies, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The TJX Companies, Inc. and has not been reviewed or approved by The TJX Companies, Inc..
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Healthcare Strength — Health coverage is portrayed as comprehensive for eligible associates, including medical, dental, vision, and broad well-being programs.
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Retirement Support — A 401(k) with company match and other retirement-related benefits are emphasized as part of the total rewards package.
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Leave & Time Off Breadth — Paid time off options, including vacation, sick time, and paid parental leave, are available and often described as a strong aspect of the offering.
The TJX Companies, Inc. Insights
What We Do
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
