About Us
At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew
Position OverviewWe are looking for a Staff DevOps Engineer to serve as a technical anchor for our platform engineering practice. In this role you will own the design and evolution of our CI/CD pipelines, Kubernetes infrastructure on AWS EKS, and the developer experience tooling that hundreds of engineers depend on daily. Staff-level engineers at this organization are expected to operate with significant autonomy, identify and resolve systemic problems before they become incidents, and raise the technical bar across the teams they partner with.
Core ResponsibilitiesPlatform & InfrastructureArchitect and continuously improve CI/CD pipelines in Azure DevOps, including pipeline-as-code standards, templating strategies, and artifact promotion workflows across environments.
Own the health and evolution of our AWS EKS clusters — node lifecycle, autoscaling, networking (VPC/CNI), RBAC, and cluster upgrades with minimal service disruption.
Design and enforce Infrastructure-as-Code practices using Terraform or equivalent tooling; champion GitOps patterns across engineering teams.
Drive platform reliability improvements informed by observability data from New Relic, working closely with SRE to translate dashboards and alerts into actionable platform changes.
Define and maintain golden-path templates for containerized workloads — Dockerfile standards, Helm chart libraries, and local development parity with production.
Partner with engineering teams to accelerate onboarding of new services onto the platform and reduce toil through automation.
Act as an escalation point for complex infrastructure incidents coordinated through PagerDuty; participate in on-call rotation and lead post-incident reviews for platform-layer failures.
Identify recurring failure modes and drive systemic fixes that reduce page volume and MTTR across the platform.
Maintain and improve runbooks and platform documentation in Confluence, ensuring knowledge is accessible and current.
Define and socialize DevOps standards — pipeline design, container hygiene, secret management, and deployment safety — across a multi-team engineering organization.
Conduct architecture reviews and provide technical guidance on infrastructure-impacting decisions made by product engineering teams.
Mentor senior and mid-level engineers; grow internal platform capability through pairing, code review, and structured knowledge sharing.
Identify tooling gaps and build the business case for platform investments, working with engineering leadership to prioritize roadmap items.
8+ years of DevOps or platform engineering experience, with at least 2 years operating at a Staff or Principal level in an organization of 100+ engineers.
Deep, hands-on expertise with Kubernetes — EKS specifically preferred — including troubleshooting workloads, networking, storage, and cluster operations at scale.
Strong command of Azure DevOps Pipelines, including YAML pipeline authoring, library management, service connections, and environment promotion gates.
Proven track record designing and maintaining CI/CD systems for microservice architectures with multiple independent teams as consumers.
Experience operating observability platforms (New Relic, Datadog, or similar) to drive proactive reliability improvements, not just reactive alerting.
Proficiency in at least one scripting language (Python, Bash, or Go) and Infrastructure-as-Code tooling (Terraform, Pulumi, or CDK).
Familiarity with feature flag patterns and operational considerations around progressive delivery (Unleash or equivalent is a plus).
Excellent written communication skills — you default to documentation and can translate complex infrastructure decisions into guidance engineers actually read.
Experience with data engineering or ML infrastructure workloads on Kubernetes (Spark on EKS, Argo Workflows, Airflow).
Background contributing to or maintaining internal developer portals (Backstage or similar).
Familiarity with FinOps practices and tooling for AWS cost attribution and optimization across shared Kubernetes clusters.
Experience in SRE-adjacent roles; comfort with SLO/SLI definition and error budget policy.
Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.
We take care of our people.
When you join Cast & Crew, you're backed by a benefits package built around what matters most. From comprehensive medical, dental, and vision coverage, to a 401(k) match, generous PTO, paid parental leave, health and wellness programs, tuition reimbursement, and employee discounts. We’re committed to helping you thrive, professionally, and personally.
Benefits are subject to eligibility requirements.
Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
CA residents
Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/
Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $190,000.00 - $235,000.00 per year.
Skills Required
- 8+ years of DevOps or platform engineering experience
- At least 2 years operating at a Staff or Principal level in an organization of 100+ engineers
- Deep hands-on Kubernetes expertise, preferably AWS EKS, including workloads, networking, storage, and cluster operations at scale
- Strong Azure DevOps Pipelines expertise, including YAML authoring, library management, service connections, and environment promotion gates
- Experience designing and maintaining CI/CD systems for microservice architectures consumed by multiple independent teams
- Experience operating observability platforms such as New Relic, Datadog, or similar
- Proficiency in at least one scripting language: Python, Bash, or Go
- Proficiency with Infrastructure-as-Code tooling such as Terraform, Pulumi, or CDK
- Excellent written communication skills and ability to document complex infrastructure decisions clearly
- Familiarity with feature flag patterns and progressive delivery, such as Unleash
- Experience with data engineering or ML infrastructure workloads on Kubernetes, such as Spark on EKS, Argo Workflows, or Airflow
- Experience contributing to or maintaining internal developer portals such as Backstage
- Familiarity with FinOps practices and AWS cost attribution and optimization for shared Kubernetes clusters
- Experience in SRE-adjacent roles and familiarity with SLO, SLI, and error budget policies
Cast & Crew LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cast & Crew LLC and has not been reviewed or approved by Cast & Crew LLC.
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Healthcare Strength — Corporate materials highlight medical, dental, and vision coverage, and an industry-specific Open Health option provides ACA-compliant, portable coverage for non-union production workers. For eligible project employees, employee-only medical and a baseline life policy can be employer-paid, strengthening foundational healthcare access.
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Leave & Time Off Breadth — Paid holidays, sick and family leave, and additional floating holidays are explicitly offered. This breadth supports both planned and unplanned time away.
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Flexible Benefits — Hybrid/remote work options, tuition reimbursement, referral bonuses, and wellness programming are promoted across materials. These options provide flexibility in how benefits and work arrangements are used.
Cast & Crew LLC Insights
What We Do
Your goal is to create magical moments. Ours is to help you make it happen. For decades, we've helped productions in film, television, digital media, and live events, unleash their potential. We provide digital solutions, expert financial services, and cloud workflows that help streamline your processes so you can more easily accomplish your goals. Along with our portfolio of companies—Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies—we'll be by your side at every step of the way.
