We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description- Native Portuguese speaker with strong verbal and written English communication skills, capable of acting as the primary bridge between Brazil-based business stakeholders and India-based delivery teams.
- 7+ years of Business Analysis experience in eCommerce, Retail, Omnichannel Commerce, Digital Commerce, or Customer Experience programs.
- Lead requirement gathering workshops with business users, product owners, and stakeholders; translate business needs into clear functional requirements, user stories, and acceptance criteria.
- Deep understanding of eCommerce processes such as product catalog, search, pricing, promotions, cart, checkout, payments, order management, returns, and customer journeys.
- Work closely with development, QA, architects, and product teams to clarify requirements and ensure successful delivery of solutions.
- Facilitate discussions between customer and technical teams, resolve functional queries, and ensure alignment on scope, priorities, and business objectives.
- Support Agile ceremonies including backlog grooming, sprint planning, UAT, defect triage, and release readiness activities.
- Experience working with enterprise eCommerce platforms such as Salesforce Commerce Cloud, Adobe Commerce (Magento), Shopify, SAP Commerce, VTEX, or similar platforms.
- Ability to analyze business processes, identify gaps, recommend improvements, and drive solution discussions with stakeholders.
- Experience working with global or distributed teams, managing multiple stakeholders, and supporting large-scale digital transformation or eCommerce implementation programs.
Skills Required
- Native Portuguese speaker with strong verbal and written English communication skills
- 7+ years of Business Analysis experience in eCommerce, Retail, Omnichannel Commerce, Digital Commerce, or Customer Experience programs
- Lead requirement gathering workshops and translate business needs into functional requirements, user stories, and acceptance criteria
- Deep understanding of eCommerce processes: product catalog, search, pricing, promotions, cart, checkout, payments, order management, returns, and customer journeys
- Collaborate closely with development, QA, architects, and product teams to clarify requirements and ensure successful delivery
- Facilitate discussions between customer and technical teams, resolve functional queries, and ensure alignment on scope and priorities
- Support Agile ceremonies including backlog grooming, sprint planning, UAT, defect triage, and release readiness
- Experience with enterprise eCommerce platforms (Salesforce Commerce Cloud, Adobe Commerce/Magento, Shopify, SAP Commerce, VTEX or similar)
- Ability to analyze business processes, identify gaps, recommend improvements, and drive solution discussions
- Experience working with global or distributed teams, managing multiple stakeholders, and supporting large-scale digital transformation or eCommerce implementation programs
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
Nagarro Insights
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
