SRV_Service Lloyd_ (3200)

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Maharashtra, IND
Remote
Expert/Leader
Utilities • Manufacturing
The Role
Lead service operations for Lloyd products across half of India, managing SLAs, service revenue, spares inventory, channel planning and cost optimization. Drive training and development for direct teams, franchisees, and technicians, and expand/optimize service channels to meet performance and financial targets.
Summary Generated by Built In

# Responsible for Service Operations for Half of India – Lloyd range of Products

# Service Performance SLA

# Service Revenue

# Training & Development of Direct team and Franchisee & its technicians

# Spares Inventory Optimisation

# Service Channel Planning, Optimization, Expansion etc..  

# Cost Planning, Optimization

Responsibilities

# Responsible for Service Operations for Half of India – Lloyd range of Products

# Service Performance SLA

# Service Revenue

# Training & Development of Direct team and Franchisee & its technicians

# Spares Inventory Optimisation

# Service Channel Planning, Optimization, Expansion etc..  

# Cost Planning, Optimization

Qualifications

B.E/ B.Tech with Min 15 Yrs in After Sales Service – Electrical / Appliances / Consumer electronics, with working Branch & Regional Level.

About Us

Redefining the modern homes with innovation and Excellence Havells is at the forefront of transforming modern living spaces by offering innovative solutions that elevate everyday experiences. With a deep understanding of consumer needs, the company has expanded its footprint across every aspect of home life, creating environment that are not only functional but also comfortable, stylish, and future-ready. To make these solutions accessible, Havells leverages an extensive distribution network encompassing 18,000 dealers, over 1,000 exclusive brand stores, intensifying presence in modern retail, e-commerce and quick commerce. The company’s portfolio includes power brands like Havells, Havells Crabtree, Lloyd, REO, Havells Studio, and Standard each designed to cater to the unique demands of today’s consumers. Anchored in the ‘Make in India’ initiative, Havells operates 16 cutting-edge manufacturing facilities across India, producing 90% of its products in-house. At the forefront of Havells product evolution lies its Customer Experience & Designs (CXD) Studio, where creativity and user-centric design converge. This is complemented by its Centre for Research & Innovation (CRI), supported by four advanced R&D centres, enabling Havells to consistently deliver products that are both functional and visually compelling. Driven by a commitment to innovation, quality, and design, the company also upholds sustainable practices throughout its operations, including eco-friendly manufacturing processes and energy-efficient product design, contributing to a greener and more sustainable future.

Skills Required

  • Bachelor of Engineering (B.E.) or B.Tech
  • Minimum 15 years experience in After Sales Service for Electrical/Appliances/Consumer Electronics
  • Experience working at Branch and Regional level in service operations
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The Company
HQ: Noida

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