Our Opportunity
Chewy is looking for a Sr Veterinary Services Compliance Manager to join our Legal, Risk and Corporate Responsibility Team! This position is an exciting opportunity for the successful candidate to join a fast-paced, dynamic Legal and Compliance Department supporting business opportunities and regulatory compliance issues in connection with veterinary services. This role operates as an independent compliance leader responsible for executing complex, multi-site veterinary compliance programs while influencing cross-functional partners to enable safe and scalable growth. This position will report to the Associate Director, Veterinary Services Compliance.
What You'll Do
- Provide direction and expertise in the planning, development, coordination, implementation, and evaluation of compliance issues related to veterinary services at Chewy.
- Support regulatory training, account set up and monitor controlled substance handling at Chewy Vet Care locations.
- Coordinate with legal counsel to identify and assess laws, rules, regulations, and guidance, as set forth by the applicable government agencies and industry standards to assist the business with building and maintaining compliant operations.
- Facilitate, coordinate, or conduct assessments and audits to identify areas of risk in the veterinary service area and draft standard operating procedures and process improvement plans to address potential concerns.
- Assist veterinary services teams in establishing processes and procedures; overseeing training; and conducting ongoing compliance education.
- Assist veterinary services teams in implementing appropriate business operations in response to regulatory requirements and changes within the veterinary industry.
- Form and maintain relationships with outside vendors targeting compliance related veterinary services. Investigate and implement new products that will help our veterinary teams.
What You'll Need
- 5+ years with multi-jurisdictional veterinary services experience within a corporate structure.
- Demonstrated experience designing, developing, implementing and scaling programs within a corporate structure.
- 10+ years clinical experience in veterinary hospital
- Strong ability to operate independently, manage competing priorities, and exercise sound judgement in ambiguous or evolving regulatory environments.
- Proven ability to influence cross-functional stakeholders and drive adoption of compliance initiatives.
- The ability to move quickly; intellectually curious and willingness to learn new areas of business and experience.
- Field position with up to 50% travel required.
Bonus
- Licensed Veterinary Technician (LVT/CVT/RVT)
- Experience with Controlled Substance Compliance in the Veterinary setting.
The base salary range for this role is $129,500 - $207,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 5+ years multi-jurisdictional veterinary services experience within a corporate structure
- 10+ years clinical experience in veterinary hospital
- Licensed Veterinary Technician (LVT/CVT/RVT)
- Experience with Controlled Substance Compliance in the Veterinary setting
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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