As a User Experience (UX) Designer at Blackbaud, you will be responsible for designing solutions that delight users and allow them to advance and achieve their social good missions. You will partner with product and engineering peers to discover and deliver new web-based software through the entire product development lifecycle. In this position, you will be focused on designing experiences that bring innovative, data-driven solutions to the market.
What you'll do:
- Accurately framing problems that need to be solved for users and ideating on different ways to solve those problems
- Creating and testing solutions to validate the user experience is both valuable and usable
- Contribute effective documentation and communication of the user experience for peers
- Build strong relationships with product teams and contribute to an open, creative, and productive atmosphere
- Work closely with a seasoned team of user experience professionals to define, grow, and maintain the design system and practices for Blackbaud as well as further develop your own capabilities and skills
- Leverage AI-assisted tools to accelerate delivery and improve quality, and actively experiment with emerging capabilities as they evolve
What you'll bring:
- 5+ years' experience as a UX designer, including user research, prototyping, and using visual communication tools
- Experience designing solutions for end-to-end scenarios
- Experience with user centered design techniques
- Ability to know when and how to use various tools in your toolbox to persuade others about your design process
- Willingness to be communicative, collaborative, and open to feedback
Please include your professional portfolio samples or URLs with your resume when applying. If a password is needed to access your portfolio, please include this with your application
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Skills Required
- 5+ years of experience as a UX designer
- Experience with user research
- Experience with prototyping
- Experience using visual communication tools
- Experience designing solutions for end-to-end scenarios
- Experience with user-centered design techniques
- Professional portfolio samples or URLs
- Ability to communicate, collaborate, and accept feedback
Blackbaud Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blackbaud and has not been reviewed or approved by Blackbaud.
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Leave & Time Off Breadth — Paid time off, paid holidays, and “wellbeing days” are emphasized, and feedback suggests PTO is a consistent strength. Remote/hybrid flexibility further supports time-away needs.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, health coaching, and flexibility (including remote/hybrid schedules) are highlighted as part of a holistic support approach. Tuition reimbursement, wellness recognition, and home-office support add everyday value.
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Inclusive Benefits Coverage — Benefits extend to mental health support, fertility options, and travel support for abortion care, with parental leave also included. These offerings signal attention to diverse needs across life stages.
Blackbaud Insights
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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