The Job in Short
Leading retail banking projects through to delivery within Backbase’s design team to become the preferred consumer banking app. A diplomat between the Design team and other stakeholders, advocating for customers, championing human-centric approaches and design thinking.
Meet the Job
Fintech is one of the fastest growing markets at present, with an enormous need for talented Product Designers to improve user experiences for customers of banks. Our Retail Banking Product team is at the centre of a global transformation, creating journeys that impact more than 70 million people on a daily basis.
You’ll be a critical member of the team, working directly with the Product and Developer Leads bringing to the table impressive design skills, effective communication and a proven ability to innovate.
In addition to easily traversing the scale between minutia and big-picture, you will be intimate with the end-to-end experience of design objects and how those objects translate into business value.
Managing design projects from beginning to end, and ensuring design efforts meet both customers' needs and business goals will be a key part of your role. As a diplomat, you will have no qualms convincing stakeholders of the efficacy of design principles and the value it brings to the business.
There are currently over 70 product designers and researchers working across the organisation, and we are looking for someone who will be a strong addition to our Design team, bringing with them critical thinking, creativity, passion and experience.
How about you?
Do you think you would be a great addition to the Retail Banking team? In order to really excel in this role we think:
- You have 5-8 years’ experience in Product Design
- You are proficient in design tools, specifically Figma
- You have extensive experience working in Agile teams
- You are a disruptor and innovator
- You’re equally talented in analytics and creativity
- You’re capable of looking at the big picture and diving into details
- You are a designer with proven processes and frameworks for complex design problems
- You are able to solve difficult design problems and create frameworks from these design solutions
- You continuously explore new practices and patterns for your problem-solving toolkit
- You’re an excellent communicator, confident writer, and speaker (English essential)
- You’re a designer with an outstanding design portfolio demonstrating wider strategic design thinking in your projects (please include the link in your resume)
Join our team and be a part of a certified Great Place to Work! We’re proud to have achieved this recognition in India, Australia, Singapore, and Vietnam. As a company, we’re committed to providing a positive and inclusive work environment where our employees can thrive. So, what are you waiting for? Come be a part of our culture and grow with us.
Skills Required
- 5-8 years of experience in a similar UX design role
- Practical experience in one or more areas of UX/UI design, interaction design, user interface design, HTML/CSS, or user research
- 2-5 years of experience in the financial services industry
- Solid knowledge of financial services products and services, particularly digital banking
- Experience with the lifecycle of a software implementation project
- Educational background in UI component design, interactive design, or user experience design
- Professional working proficiency in English and the local language
Backbase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.
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Fair & Transparent Compensation — Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
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Leave & Time Off Breadth — PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
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Wellbeing & Lifestyle Benefits — Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.
Backbase Insights
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.









