Jobs at Blackbaud

As a Technical Support Specialist, resolve complex customer issues, troubleshoot web applications, mentor junior staff, and analyze case trends for product improvements.

The FinOps Analyst will optimize cloud financial operations by analyzing costs, forecasting, and driving cost-saving initiatives while reporting to various stakeholders.

The Principal Data Engineer will lead data initiatives, modernize data warehousing, design scalable pipelines, and ensure data governance and compliance, while collaborating with product and engineering teams.

The Alteryx Report Developer will create and manage reports, ensuring data quality and collaboration with finance teams to meet their reporting needs.

Lead and grow the threat detection and response function, define detection roadmaps, oversee MSSP and internal detections across SIEM/EDR/identity/cloud/email/network, translate threat intelligence into detection content, direct incident response for high-priority events, drive automation and playbook maturity, and partner cross-functionally to improve security readiness and metrics.

Lead the product management of data products and AI/ML platform, driving strategy, execution, and adoption of data systems across teams for improved customer outcomes and business impact.

As a Senior Specialist in Customer Support for Financial Edge, you'll resolve complex cases, support defect triaging, and mentor team members, driving overall support quality and customer satisfaction.

Sell Blackbaud enterprise solutions to large nonprofit accounts by developing strategic penetration plans, building executive relationships, coordinating demos and professional services, generating new and expansion revenue, managing pipeline and forecasts, and collaborating with client success and internal teams to close complex CRM/ERP deals.

Lead end-to-end post-sale value stream (implementation through renewal), design the I2R operating model, govern AI/agentic systems, drive retention and time-to-value, partner across Product/Finance/Engineering, apply SAFe and LPM to scale automation and measurable outcomes for adoption, churn reduction, and renewals.

Lead 2–3 agile teams within a SAFe Agile Release Train, facilitating ceremonies, managing dependencies/risks, supporting PI planning, optimizing flow with tools (Miro, ADO), coaching teams on SAFe and DevSecOps practices, synthesizing metrics, and coordinating stakeholders to deliver secure, high-quality cloud solutions.

Lead a DevOps team focused on securing cloud infrastructure, implementing vulnerability management programs, and enhancing system reliability through automation. Collaborate with security and compliance teams to manage risks and ensure operational excellence.

The Director of Product Management oversees product vision and strategy for YourCause, emphasizing AI-driven solutions and collaboration across teams to enhance social impact products.

Lead a global Finance Value Stream team to design and deliver end-to-end finance capabilities (close, FP&A, AP/AR, billing), drive finance systems modernization (Workday/ERP), implement governance and KPIs, champion AI-enabled process improvements, manage roadmaps and backlogs, and partner cross-functionally to ensure operational readiness and controls.

Lead strategy and execution for knowledge, digital support, enablement, and GenAI/Agentic AI to create a unified intelligence layer for Customer Support. Build teams, govern knowledge as infrastructure, scale RAG and automation, define metrics, and partner cross-functionally to improve agent effectiveness, resolution speed, and customer experience.

The role involves qualifying and closing new sales opportunities, maintaining client relationships, providing ROI solutions, and meeting sales quotas, focusing on corporate social impact software.

As a Principal Mobile App Engineer, you will design and develop applications, optimize performance, ensure quality coding standards, mentor team members, and collaborate on deliverables for high-quality, scalable mobile solutions.

The FP&A Manager will lead financial planning, reporting, and analysis in a software environment, drive improvements in forecasting accuracy, automate reporting processes, and provide insights to senior leadership.

The Senior Software Engineer will develop and enhance web applications, mentor junior engineers, and ensure quality coding practices using Ruby on Rails and related technologies.

The Workday System Analyst manages Workday integrations with third-party systems, ensuring compliance and best practices while enhancing performance and user experience through continuous improvement initiatives.

The Software Engineering Manager will lead engineering teams, promote best practices, manage team performance, and drive continuous improvement in software development processes.