Sr. Technical Program Manager, Enterprise Technology

Reposted 22 Days Ago
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Mumbai, Maharashtra, IND
Hybrid
Senior level
Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Empowering Investor Success
The Role
Lead and deliver multiyear Enterprise Technology programs by coordinating cross-functional teams, managing dependencies and risks, facilitating architecture reviews, coaching Agile teams, building plans and reporting, and driving execution to meet product and roadmap milestones.
Summary Generated by Built In

The Program Management team in Enterprise Technology ensures the successful execution of key cross functional initiatives and large feature capabilities through effective program management. Technical Program Managers drive cross functional initiatives and large feature capabilities that are top priority for PitchBook. The Program Management team in Product drives the delivery of the product roadmaps that require collaboration across multiple teams. They establish guidelines and best practices for software and product delivery and provide visibility into overall performance of product delivery and execution. 

Pitchbook’s Senior Technical Program Manager drives strategic cross functional initiatives for the Enterprise Technology team. This role leverages robust technical expertise to unify cross functional teams driving them towards defined program milestones and deliverables, removing bottlenecks, escalating risks/issues as needed, providing visibility to progress, and overall ensuring effective collaboration across teams. Specifically, this role will lead execution of Pitchbook’s multiyear Enterprise Technology roadmaps ensuring successful delivery and implementation. 

Primary Job Responsibilities:

  • Serve as the Technical Program Manager in support of Enterprise Technology owning planning, execution, and delivery for programs or high-profile capabilities, driving roadmap, execution and delivery 

  • Partner with business partners, enterprise architects, technical leads, and key stakeholders to ensure requirements are defined and scoped.   

  • Ability to dive into technical details, understanding and providing feedback to ensure the solution meets the business requirements

  • Build a robust plan that identifies deliverables, required resources, and timing for executing a solution build that meets the overall requirements 

  • Drive dependency mapping across systems, teams, and roadmaps, ensuring sequencing is clear and risks are proactively managed

  • Facilitate architecture and design reviews where appropriate to ensure technical feasibility and cross-system alignment

  • Manage cross-team dependencies, align roadmaps, and unblock teams. Support planning activities that identify dependencies

  • Hold the team accountable to meet key committed deliverables 

  • Define clear goals, prioritize the right work, and use data to drive crisp decisions in partnership with stakeholders across multiple locations around the world

  • Proactively identify and resolve risks, issues, and conflicts affecting goal achievement, escalating when needed for resolution

  • Keep the team, sponsor, and relevant stakeholders informed on progress to goal

  • Implement structure order and clarity to ambiguous problems with little direction or oversight

  • Coach teams in an agile environment to support their planning and delivery, helping them to identify gaps and make their processes more efficient

  • Support the vision and values of the company through role modeling and encouraging desired behaviors

  • Collaborate with other TPMs and Program Managers within the organization to continuously improve our program management best practices

Skills and Qualifications:

  • Bachelor’s degree

  • 5+ years of technical program management

  • 2+ years vendor management experience

  • Ability to dive into technical details and translate back in non technical terms

  • Experience program managing cross-functional programs for an organization with a strong understanding of program management fundamentals

  • Deep understanding of software product life cycle and how to apply that to enterprise vendor owned software as a service systems 

  • Experience partnering with enterprise architects and engineering leadership to influence design decisions and ensure cross-system alignment

  • Able to work across multiple globally dispersed teams and stakeholders at all levels of seniority, build strong trusted relationships, and lead through influence

  • Analytics mindset, be able to create reporting and influence decisions using data to support effective decision making

  • Able to effectively manage ambiguity and competing priorities and help teams prioritize and focus

  • Self-motivated and goal-oriented attitude and can work effectively as an individual or as part of a team

  • Operate with a strong sense of urgency and deliver results

  • Exemplary verbal and written communication skills and comfortable to engage a diverse array of audiences

  • Able to effectively communicate with local and international teams in a multicultural setting both in-person, in writing, and via Zoom video calls

  • Experience in shipping multiple features and services, simultaneously, in an Agile environment 

  • Ability to breakdown a large and complex program/projects into distinct and incremental deliverables 

  • Experience coaching teams in software development agile practices

  • Advanced expertise with program management tools (Jira, Confluence, Smartsheet); ability to build dashboards and reporting frameworks preferred

  • Proven experience driving large-scale, multi-year technical programs that span multiple products, platforms, or business units preferred

  • Strong background in dependency mapping, systems integration, and API lifecycle management preferred

  • Deep understanding of software architecture, data pipelines, and cloud-native/SaaS environments preferred

  • Demonstrated success building or scaling program governance frameworks (operating rhythms, RACI models, risk management practices) preferred

  • Track record of influencing senior leadership and executives, driving alignment across multiple organizations preferred

  • Strong change management skills; ability to guide organizations through process, tooling, or cultural shifts preferred

  • Familiarity with financial services, private equity, or venture capital markets is a strong plus preferred

  • Advanced certifications such as PMP, PgMP, SAFe SPC, or PMI-ACP preferred

  • Experience mentoring other TPMs or Program Managers and shaping a community of practice preferred

  

Working Conditions    

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events

Morningstar is an equal opportunity employer.

    Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

    037_PitchBookDataInc PitchBook Data, Inc Legal Entity

    Skills Required

    • Bachelor's degree
    • 5+ years of technical program management
    • 2+ years vendor management experience
    • Ability to dive into technical details and translate to non-technical stakeholders
    • Experience program managing cross-functional programs with strong program management fundamentals
    • Deep understanding of software product lifecycle and applying it to enterprise vendor-owned SaaS systems
    • Experience partnering with enterprise architects and engineering leadership to influence design decisions
    • Experience working across globally dispersed teams and stakeholders
    • Analytics mindset; able to create reporting and influence decisions using data
    • Ability to manage ambiguity, competing priorities, and help teams prioritize
    • Exemplary verbal and written communication skills
    • Experience shipping multiple features and services simultaneously in an Agile environment
    • Ability to break down large complex programs into distinct incremental deliverables
    • Experience coaching teams in software development Agile practices
    • Advanced expertise with program management tools (Jira, Confluence, Smartsheet); ability to build dashboards and reporting frameworks
    • Proven experience driving large-scale, multi-year technical programs spanning multiple products or business units
    • Strong background in dependency mapping, systems integration, and API lifecycle management
    • Deep understanding of software architecture, data pipelines, and cloud-native environments
    • Experience building or scaling program governance frameworks (operating rhythms, RACI, risk practices)
    • Track record of influencing senior leadership and executives to drive alignment
    • Strong change management skills to guide organizations through process, tooling, or cultural shifts
    • Familiarity with financial services, private equity, or venture capital markets
    • Advanced certifications such as PMP, PgMP, SAFe SPC, or PMI-ACP
    • Experience mentoring other TPMs or Program Managers and shaping a community of practice

    What the Team is Saying

    Anna
    Upasna
    Saurabh
    Wendell
    Raaghavendar
    Jeff
    Brandon
    Kunal Kapoor
    Elizabeth Collins
    Marie Trzupek Lynch
    Rod Diefendorf
    Christine

    Morningstar Compensation & Benefits Highlights

    • Leave & Time Off Breadth A recurring paid sabbatical every four years and flexible time off in North America provide substantial time away from work. A global minimum of six weeks’ paid caregiving leave further extends coverage for personal and family needs.
    • Parental & Family Support Paid parental leave sets a stated global minimum of 16 weeks for primary caregivers and up to eight weeks for secondary caregivers, with adoption assistance reimbursing eligible expenses. These policies are positioned as global standards that complement broader leave programs.
    • Equity Value & Accessibility Employees can convert a portion of bonuses or commissions into RSUs with an additional company match on the converted amount. Impact RSU awards in some cases add further upside tied to strong performance.

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    The Company
    HQ: Chicago, IL
    11,500 Employees
    Year Founded: 1984

    What We Do

    At Morningstar, we believe in building great products in-house in a highly collaborative, agile environment where we focus on technical excellence, the user experience, and continuous improvement. Our technologists represent a range of skills and experience levels, but they all view their work as a craft and push technology’s boundaries.

    Why Work With Us

    Imagining big things is in our blood -- it's transformed us from a company with just a few employees in 1984 to a leading independent investment research company with a worldwide presence today. As of April 2020, we acquired Sustainalytics to drive long-term meaningful outcomes for investors in the ESG space. Join us on this exciting journey!

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    Morningstar Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    Typical time on-site: 3 days a week
    Company Office Image
    HQGlobal Headquarters
    Ambler, Pennsylvania
    Amsterdam - De Oliphant
    Bucuresti, Bucuresti
    Cape Town, Western Cape
    Dubai
    Edinburgh, Scotland
    Frankfurt - Junghofstraße
    Frankfurt - Neue Mainzer Straße
    New Delhi
    Hong Kong
    London - Oliver's Yard
    London - Saffron House
    Madrid, Comunidad de Madrid
    Milano, Lombardia
    Mumbai - Platinum Park
    Mumbai - Vishwaroop
    New York - Broadway
    New York - Park Ave
    Paris, Ile-de-France
    San Francisco, California
    PitchBook US Headquarters
    Sham Chun Hu, Guangdong
    Singapore, Singapore
    Stockholm - Birger Jarlsgatan
    Sydney - International Tower
    Timisoara, Timis
    Tokyo - Minato-ku
    Company Office Image
    Toronto, ON
    Zürich, Zurich
    Learn more

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