Sr. Technical Product Manager, AI/ML

Posted 3 Days Ago
Be an Early Applicant
San Jose, CA
97K-234K Annually
Senior level
Fintech • Payments
The Role
Responsible for developing product vision and strategy for the AI/ML platform, collaborating with stakeholders, and executing product initiatives to support AI-based personalization. Engage with data scientists and engineers to onboard new AI business cases and optimize platform performance.
Summary Generated by Built In

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Job Description Summary
As the organization focuses on AI based Personalization as a core priority, the AI/ML Platform team has a strong role to build the AI/ML infrastructure and Platform necessary to scale and support this new initiative that’s expected to see a step function growth in AI ML. We are looking for a strong Senior Product Manager with a deep understanding of the AI/ML Platform stack as well a strong business acumen that can partner with the Data Scientists and ML Engineers in delivering a best-in-class AI / ML Platform.

Job Description:

Job Description

Key Responsibilities: 

  • Develop a long and short-term product vision and strategy for the AI/ML Platform stack
  • Communicate Product priorities and build consensus with engineering, customers & other stakeholders
  • Continuously engage with Data Scientists and Product domain teams to identify new AI business cases to be successfully onboarded on the platform while keeping a pulse of how well the platform is performing for the existing business cases
  • Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (Software Engineers, Data Scientists, ML Engineers, Data engineers, Product Analytics, and business teams).
  • Define and measure key performance indicators to evaluate and understand product value.

Requisite Experience: 

  • Strong Product Management track record in delivering Enterprise scale AI Platforms in top-tier companies.
  • Deep expertise in AI/ML Platform tech with a strong platform mindset.
  • Strong business and technical acumen. You’ll be expected to help define and drive technical requirements.
  • Excellent time management skills with ability to manage a large, diverse set of to-dos – vigorously prioritize, stay on top of multiple work streams, monitor progress, hold owners accountable. 
  • Have a strong execution bias and deep passion for solving customer problems, specifically reducing friction in customer experiences.
  • Have strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling manner 
  • Ability to influence at all levels of the organization and across multiple domains. 
  • 7 - 10 years experience in Product Management
  • BS or MS in STEM is strongly preferred

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Top Skills

AI
Ml
The Company
HQ: San Jose, CA
34,450 Employees
Hybrid Workplace
Year Founded: 1998

What We Do

HELP US REIMAGINE MONEY.

At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

PayPal is headquartered in San Jose, California and its international headquarters is located in Singapore.

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