We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Company: Oak Street Health
Title: Clinical Documentation Specialist (Full-time)
Location: Remote / Central
Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.
For more information, visit http://www.oakstreethealth.com.
Role Description
The goal of this position is to support all care teams across the region in comprehensive and targeted chart reviews -- to ultimately facilitate efficient and effective medical care for our patients. In addition, this role will partner with regional leaders, particularly the Population Health Director and Senior CIS, to indirectly support daily huddle and CDR workflow optimization. CDSs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care.
Core Responsibilities:
Chart Reviews
Access and review HIE/EMRs to identify potential suspects based on test results, etc.
Identify the need for Medical Records requests from Blue Button and other payer data
Prepare and lead monthly Rejected Suspect Reviews
Partnership with Population Health Director on general review support
Identify and analyze opportunities for improving patient quality outcomes and cost of care
Analyze chronic condition prevalence based on patient demographics and identify opportunities for interventions
Monitor clinical documentation efforts
Other duties, as assigned
What we're looking for:
Ease and expertise working with multiple technical systems, including Greenway, Canopy, and Excel
Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal
Proven experience and ability to build relationships with Providers
Proficiency in tracking down and leveraging external resources, such as hospital records, Blue Button, and payer data, to support retrospective and prospective accurate documentation
Ability to succeed in a fast-paced, ever-changing environment
Self-starter with a high degree of drive, initiative, and follow through
Ability to develop, plan, and implement short and long term goals
Exceptional interpersonal, written and verbal communication skills
Commitment to company vision
Experience in accurate and specific documentation
U.S. work authorization
Someone who embodies being “Oaky”
What it means to be OAKY:
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy
Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $38.82This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Expertise with Greenway, Canopy, and Excel
- Experience accessing and reviewing HIEs and EMRs
- Proficiency using Blue Button and payer data to obtain medical records
- Proven ability to build relationships with providers
- Experience in accurate and specific clinical documentation
- Ability to collaborate across multiple teams and stakeholders
- Ability to analyze clinical data to identify quality and cost improvement opportunities
- Strong interpersonal, written, and verbal communication skills
- Self-starter with initiative, follow-through, and ability to work in fast-paced environment
- U.S. work authorization
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
