Jobs at CVS Health

Leads digital product strategy, roadmap management, stakeholder engagement, and cross-functional delivery. Uses qualitative and quantitative analytics to prioritize features, identify market opportunities, monitor product performance, and guide continuous improvement. Partners with technology, analytics, operations, and business teams in a matrixed environment while incorporating emerging AI, machine learning, and data science capabilities into product offerings.

Leads corporate audit projects, oversees audit planning and execution, evaluates risks and internal controls, reviews testing and workpapers, communicates findings to senior leaders, and drives corrective actions. Manages, coaches, and develops audit team members while supporting staffing, succession planning, strategic initiatives, and collaboration with business partners and external auditors.

Develops healthcare analytics and automation solutions by building validated data assets, queries, dashboards, visualizations, and statistical analysis pipelines. The role interprets clinical and operational data, evaluates data science products, identifies outcome drivers, supports data pipeline design, and communicates analytical insights to technical and non-technical stakeholders. Requires SQL and Python experience, with preferred expertise in clinical data standards, advanced analytics, business intelligence, data wrangling, and software development.

Provides in-house legal support for CVS Health’s PBM client contracting team. Responsibilities include negotiating nondisclosure agreements and pharmacy benefit services contracts, advising on healthcare and regulatory matters, supporting proposals and new business opportunities, researching legal developments, and managing client relationships. The role collaborates with legal, government affairs, regulatory affairs, audit, underwriting, and other business teams.

Supports cross-business strategy and operations for CVS Health’s Diversified Commercial Solutions organization. Responsibilities include managing financial and business-priority reporting cadences, leading cross-functional strategic initiatives, improving collaboration across a complex matrixed organization, and developing content for executive meetings and external events. The role partners with senior leadership to drive execution, transparency, growth, and operational accountability.

Manages consumer accounts receivable by contacting customers about overdue balances, explaining billing details, negotiating approved payment arrangements, documenting collection activity, researching discrepancies, and coordinating issue resolution. The role monitors account aging, follows up on assigned accounts, escalates complex cases, maintains regulatory compliance, supports reporting and process improvements, and meets productivity, quality, and collection goals.

Owns account strategy, renewals, retention, growth, and executive relationships for large self-funded employer clients using virtual care solutions. Leads value and utilization strategies, presents recommendations, manages consultants, identifies risks and opportunities through analytics and AI-enabled tools, and coordinates internal teams to improve client outcomes. Requires strong healthcare or managed care expertise, complex benefits experience, executive communication, and sound judgment.

The Senior Accountant will manage general ledger activities, journal entries, account reconciliations, and month-, quarter-, and year-end close support. Responsibilities include financial reporting, variance analysis, fixed asset accounting, internal controls, SOX compliance, audit support, ERP and accounting systems assistance, process documentation, and process improvement. The role will also support Omnicare’s transition to standalone operations and collaborate with Finance, Revenue Cycle, Procurement, HR, and IT teams.

Manages consumer accounts receivable by contacting customers about overdue balances, explaining billing details, negotiating approved payment arrangements, documenting collection activity, researching discrepancies, and coordinating resolutions. The role monitors aging accounts, follows up consistently, escalates complex issues, complies with consumer collection regulations, supports reporting and process improvements, and meets productivity and collection performance goals.

Manages consumer accounts with past-due balances through phone, email, and written outreach. Reviews billing and payment details, explains balances, negotiates approved payment arrangements, documents collection activity, researches discrepancies, and coordinates issue resolution. The role monitors accounts, follows up to reduce aging balances, escalates complex cases, maintains regulatory compliance, and meets productivity and collection goals.

Develop and maintain Medicaid enrollment data and reporting solutions. Write advanced SQL queries, build databases, validate and transform high-volume data, troubleshoot data-quality issues, support audits and testing, and improve controls and processes. Translate Medicaid business requirements into scalable technical solutions and communicate actionable insights, risks, and recommendations to stakeholders.

Develop and maintain frontend software for the Aetna Health website using ReactJS, Redux, JavaScript, HTML, and CSS. Build and test new features, refactor existing code, monitor and troubleshoot production applications, improve stability and scalability, participate in architecture and technical design, and collaborate with product and design teams. Lead technical discussions, contribute to code reviews and knowledge sharing, and mentor junior developers.

Develop scalable, cloud-native consumer applications using Ruby or Java/Kotlin. Partner with engineering, product, and design teams in an agile environment to deliver healthcare experiences. Design microservices, implement unit and integration tests, work with AWS or Azure, Docker, Kubernetes, PostgreSQL or MongoDB, and use AI-assisted development tools. Collaborate on observability, telemetry, DevOps practices, and potentially full-stack development with modern frontend technologies.

Provides accurate and timely pension customer service support, including routine questions, data changes, payment stops and reissues. Manages documents by scanning, uploading, and mailing letters. Works independently within established policies and service metrics while maintaining strong accuracy, organization, communication, and reliability in a hybrid call-center environment.

Manages employee relations cases, workplace investigations, conflict resolution, performance management, corrective actions, and terminations. Advises leaders and employees on policies, employment laws, and workplace concerns while partnering with HR, Legal, Compliance, and management. Provides coaching and training, maintains confidential case documentation, supports crisis resources, monitors case-management metrics, and develops employee communication and engagement improvements. May advise on labor relations, grievances, arbitration, collective bargaining, and employee relations trends.

Design, develop, test, debug, and evolve backend member-support services for web and mobile applications. Architect software solutions, build REST APIs and microservices, collaborate with cross-functional teams, support cloud-based systems, contribute to CI/CD and testing practices, and help guide technical direction for digital engineering projects.

Leads complex, cross-functional Contact Center of Excellence projects and programs from discovery through implementation and value realization. Establishes governance, integrated plans, reporting, risk management, and executive communications while partnering with business and technology teams. Translates operational needs into technology-enabled solutions, manages pilots and change adoption, and measures financial, operational, and customer outcomes. Coordinates stakeholders across operations, analytics, finance, compliance, HR, training, and digital teams.

Leads Health100 strategic initiatives, evaluates healthcare market segments and business models, identifies growth opportunities, develops business cases, and presents recommendations to senior executives. The role conducts quantitative and qualitative analysis, manages stakeholder dynamics, facilitates decision-oriented discussions, and applies AI to accelerate analysis and materials creation. It also monitors industry developments through events and professional networks.

Build and deploy machine learning and Generative AI solutions across large-scale systems and campaigns. Develop end-to-end production models and data-intensive systems, collaborate with data engineering on deployment and updates, present analytics findings to stakeholders, and contribute expertise in cloud environments, MLOps, predictive modeling, and distributed data products.

Leads Account Executives and Strategic Account Executives serving complex employer PBM clients. Owns portfolio revenue growth, retention, profitability, renewals, expansions, executive relationships, and escalations. Provides strategic direction, coaches teams, guides financial and pricing decisions using analytics and AI-enabled insights, and coordinates cross-functional partners across clinical, product, operations, underwriting, finance, analytics, and implementation. Requires strong executive presence, healthcare or PBM expertise, and leadership in a matrixed environment.