Jobs at CVS Health

Coordinate case management for Medicare/Medicaid dual-eligible members by evaluating needs, scheduling appointments, accessing benefits, implementing care plans, escalating quality issues, and collaborating with providers and community resources to improve member outcomes. Document care per regulatory and company guidelines and provide coaching to engage members in their care.

Manage and grow provider networks by negotiating contracts, monitoring provider performance and compliance, resolving escalations, identifying network expansion opportunities, collaborating with internal teams, analyzing network data and conducting provider performance reviews to ensure network adequacy and quality.

Greets patients and visitors, schedules appointments, handles inbound/outbound calls, manages fax and mail distribution, and performs administrative tasks to support clinic operations. Creates an inclusive, friendly first and last impression and delivers high-touch assistance to maintain efficient center operations.

Manage strategic, multi-geography self-funded client accounts across the Northeast; develop account and renewal strategies, drive retention, upsell and profitability, coordinate cross-functional solutions, support new business finalist meetings, and present financial analyses to senior stakeholders.

Lead the centralized Production Services team for Pharmacy Services (DDAT), ensuring production stability, incident resolution, operational governance, and KPI-driven performance. Coordinate cross-functional stakeholders, drive root cause analysis and continuous improvement, own reporting/analytics, and build scalable processes and a high-performing team in a regulated, complex environment.

Provide pharmaceutical care for specialty mail-order patients including drug therapy monitoring, patient education, drug information, and chronic disease management. Ensure accurate dispensing, deliver exceptional customer service to patients and healthcare professionals, and provide leadership to supporting staff.

The role involves driving growth and market impact for Aetna's Resources for Living solution, focusing on strategy, revenue expansion, and client value delivery across employer and health plan segments.

Senior backend engineer and technical lead building scalable microservice-based platforms to deliver data products. Design, develop, integrate, test, document, and support production systems; collaborate on architecture and agile delivery; troubleshoot incidents and mentor team members.

The Senior Analyst in Data Operations develops forecasting models, performs data analysis, prepares reports, and collaborates cross-functionally to improve data quality and performance metrics.

The Territory Sales Executive sells CVS/specialty pharmacy services to healthcare providers, formulates marketing plans, and measures success through sales metrics and client satisfaction.

Lead strategy and execution for high‑impact CX events (executive forums, roundtables, conferences). Partner cross‑functionally to turn customer stories into persuasive experiences, own ideas from concept to flawless delivery, influence senior leaders and policymakers, and travel as needed. Drive executive storytelling and alignment across Technology, Marketing, Communications, Government Affairs, and Legal.

Design, implement, and operate high-performance data center networks optimized for AI/GPU workloads. Collaborate with compute, storage, and security teams, lead incident response and 24/7 operations, mentor engineers, evaluate emerging interconnects and networking tech, and define long-term data center network strategy and standards.

Greet patients and guests, manage check-ins, collect co-pays, update patient records and schedule appointments in the EMR, handle inbound/outbound calls and faxes, maintain front‑desk and community areas, and support center operations to ensure a high-touch patient experience.

Greet patients and guests, manage check-ins, collect co-pays, update patient records, schedule/reschedule appointments, handle inbound/outbound calls, manage faxes and mail, maintain waiting areas, and support center operations to deliver a seamless patient experience.

Lead design and build of scalable full‑stack healthcare applications; architect solutions, drive CI/CD and cloud deployments, conduct code reviews, mentor engineers, collaborate with product and architecture, adopt best practices, and deliver high‑quality features using Angular, Java, Kafka, containers, and public cloud platforms.

Support proposal development by gathering information, drafting and editing RFP responses, formatting documents, coordinating contributors, maintaining proposal templates, tracking deadlines, and researching clients and competitors to ensure compliant, polished submissions.

Lead a healthcare affordability program management function driving operations, reporting, risk mitigation, and cross-functional coordination. Develop executive summaries, reporting models, and analytics-driven progress/score reports. Collaborate with analytics, clinical, operations, and IT teams to support ideation, delivery, and stakeholder engagement, ensuring alignment with organizational objectives.

Lead end-to-end product development for the CVS Health App open platform benefits experience, driving vision, roadmaps, stakeholder alignment, and launches. Translate customer insights into features, manage backlogs and UAT, report on OKRs, and deliver AI-powered assistant features to improve member engagement and time-to-value.

Perform quality assurance audits of client and pharmacy pricing implementations across Employer, Health Plan, and Government segments. Validate business rules, network structures, pricing documents, and claims adjudication outputs. Support QA/QC processes, run production tasks/macros, perform ad-hoc Excel data analysis, manage inquiries, and ensure compliance with regulatory and internal controls.

Lead executive communications and enterprise change messaging for the ONECM program. Develop communication strategy, readiness plans, and executive materials; align stakeholders across product, training, and business teams; define readiness criteria, track milestones, identify risks, and support governance and reporting to drive adoption.