Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Role and ResponsibilitiesReview of scheduled discovery jobs that include observing trends, identifying and troubleshooting discovery related errors
Aid to maintain CMDB that is without stale and orphan records and useful for ITSM processes (mostly change and incident)
Work with internal teams to onboard new devices and applications and allowing them to be automatically discovered and registered in CMDB
Develop discovery patterns to aid with the discovery process (creating new patterns for new device types or updating existing patterns to fetch additional data)
Support various discovery methods such as OOB Discovery and Service Graph Connectors (e.g., Intune)
Understanding how IRE works and how records are created and updated in CMDB
Past experience of getting new devices discovered and created in CMDB (e.g., what to do to discover a Windows/Linux server)
Understanding of how IP-based and cloud discovery (AWS/GCP) works and the difference between REST-based discovery and IP-based discovery
Knowledge of how to install new applications from the ServiceNow store, how to maintain them, how to install updates, how to resolve skipped changes, how to review release notes for new patches or family release
Ability to work on your own with minimal supervision to complete assigned tasks
Knowledge of discovery protocols SSH, WMI, SNMP, GCP and AWS cloud discovery using patterns and/or Service Graph Connectors
ServiceNow development (developing new patterns or custom applications, server-side scripting, being able to understand how things are working by looking at the code and not just documentation)
Knowledge of how to build a new host in GCP/AWS, configure a MID server on it, connect it to the ServiceNow instance, and troubleshoot any issues along the way
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.
Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.
We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.
We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
