Jobs at Sabre Corporation

Build and support highly available identity and access systems on Google Cloud. Responsibilities include implementing monitoring, improving alerts and system health, automating toil reduction, supporting releases and deployments, managing change records, troubleshooting production applications, and participating in on-call rotations, sprint planning, and cross-functional collaboration.

Provides legal and commercial guidance for Sabre’s Travel Solutions business. Drafts, reviews, and negotiates complex distribution, licensing, media, reseller, partnership, services, data, and consulting agreements. Advises stakeholders on contract interpretation, risk, product offerings, and operational matters while partnering with privacy, security, compliance, IP, product, tax, and finance teams. Maintains legal templates and playbooks, trains commercial teams, and uses automation to improve contracting workflows.

Lead Site Reliability Engineer responsible for operating and improving the reliability of Sabre’s reservation services. Duties include application on-call support, incident leadership, monitoring and alerting, CI/CD and infrastructure deployment support, SRE practices, automation, capacity and cost optimization, PCI audits, and technical mentorship. The role requires expertise in GCP, Kubernetes, Docker, Terraform, Linux, scripting, observability tools, and change management.

Leads full-lifecycle implementations of airline dynamic pricing and revenue management solutions. Partners with operations research teams to deploy and refine machine learning and pricing models, validates data, guides cross-functional teams, mentors analysts, and coordinates developers, architects, customers, and care teams. Supports sales operations and RFPs through implementation estimates, work orders, and customer best practices. Requires deep airline revenue management expertise, strong analytical skills, travel industry systems knowledge, and 30–40% travel.

Lead end-to-end implementation of airline dynamic pricing and revenue management solutions. Deploy, validate, and optimize analytical models; guide data gathering and quality checks; train customer analysts; lead project teams; mentor junior analysts; support proposals and work orders; and communicate customer best practices. The role requires deep airline revenue management expertise, technical knowledge of SQL and database environments, familiarity with travel reservation systems, and 30–40% customer travel.

Drive adoption, account health, business value, and satisfaction across airline technology accounts. Manage executive stakeholder relationships, lead operational and business reviews, prioritize issues, coordinate incident responses, and advocate for clients across product, delivery, and customer care teams. Analyze client IT landscapes, system interdependencies, competitor solutions, and operational trends to improve workflows and accelerate issue resolution.

Leads architecture, design, and implementation of large-scale software solutions supporting airline retailing and fulfillment platforms. Drives technical direction across teams, ensuring scalability, reliability, security, and operational excellence. Partners with product and business leaders to translate requirements into sustainable technology solutions, champions automation, observability, and AI-enabled engineering practices, and mentors senior engineers while advancing technical standards and organizational capability.

Design, implement, optimize, and maintain complex large-scale software systems for airline network planning. Collaborate with globally distributed teams, solve architectural and algorithmic challenges, improve development processes and tooling, incorporate AI into workflows, mentor engineers, and drive software quality, stability, and operational excellence.

Leads the architecture, design, development, and testing of high-performance payment software in globally distributed environments. Provides technical guidance, mentors engineers, defines engineering standards and roadmaps, translates business requirements into technical solutions, and drives microservices, API, cloud, security, compliance, reliability, and data privacy practices. Diagnoses production issues, oversees design consistency, evaluates emerging technologies, and collaborates with global product, systems, business, and customer teams.

Lead Cloud Engineer to build and manage a GKE container platform on GCP, manage GKE addons (Anthos Service Mesh, security, observability), implement platform SLA/SLO best practices, create runbooks and SOPs, collaborate with product and SRE teams, and mentor team members.

Serves as the Chief Commercial Officer’s strategic partner, overseeing global operating rhythm, governance, commercial roadmaps, executive communications, leadership reviews, and cross-functional initiatives. Represents the CCO in internal and external forums, aligns Sales, Product, Marketing, and Finance stakeholders, resolves organizational issues, and improves commercial workflows through AI-enabled tools and automation. Requires extensive experience in corporate strategy, business operations, consulting, or Chief of Staff/COO roles within SaaS, travel technology, or airline IT.

Supports customer success for Sabre Payments by resolving escalated payment issues, coordinating between customers and internal teams, and improving operational workflows. Designs automations using Microsoft and Google tools, develops KPI reporting, maintains documentation, supports compliance, and helps streamline customer care processes. The role requires knowledge of payment processing, travel or payments operations, data analysis, workflow optimization, and strong communication skills.

Own the end-to-end lifecycle of Sabre’s Fulfillment Servicing products, including vision, strategy, roadmap, P&L, investment decisions, prioritization, and delivery. Collaborate with engineering, design, sales, marketing, billing, and support teams. Define requirements, manage Agile backlogs, guide scrum teams, establish product metrics, analyze performance, support customers and sales, and communicate product updates to stakeholders.

Lead pre-sales engineering for Sabre’s airline technology portfolio, including discovery workshops, solution design, RFP responses, demonstrations, value articulation, and executive presentations. Partner with sales, product, account management, and delivery teams on strategic global pursuits. Advise airline customers, support sales-to-delivery handoffs, align products with market needs, track performance metrics, and contribute to go-to-market strategies and airline transformation programs.

Build and test generative AI and agentic AI components on GCP using Google Enterprise Agent Platform and ADK. Implement prompt engineering, embeddings, RAG pipelines, multi-agent workflows, agent tools, and planners. Write tested, documented Python and Java code with observability, error handling, and retries. Apply responsible AI, security, IAM, secret management, and data-handling practices while collaborating with senior engineers and contributing to documentation.

Provides first-line and in-depth support for customers consuming Sabre APIs. Troubleshoots SOAP and REST API issues by validating XML files and schemas, reproducing customer scenarios, investigating non-conforming services, and recommending solutions. Supports developers, customer representatives, and internal teams while helping improve service standards. Requires strong communication, attention to detail, technical documentation abilities, and availability to work weekends and holidays.

Leads enterprise-wide AI transformation across software engineering, including AI adoption strategy, governance, developer tooling, architecture, delivery, operational excellence, and people management. Establishes responsible AI-assisted development practices using copilots, autonomous agents, LLMs, RAG, and agentic workflows. Manages distributed engineering teams, drives cloud-native and distributed-systems delivery, improves productivity and quality metrics, and builds organizational AI capabilities through coaching, training, standards, and communities of practice.

Provide specialized technical support for airline pricing, shopping, fares, taxes, currency, and ancillary products. Analyze complex fare issues using diagnostic and database visualization tools, research Agency Debit Memos, protect fare guarantee commitments, prioritize system fixes, assist with testing and product deployments, train internal teams, and escalate problems. The role supports airlines, agencies, suppliers, and partners within Sabre’s Customer Care organization.

Leads and develops a Site Reliability Engineering team responsible for the availability, scalability, resiliency, security, and operational excellence of critical cloud-based travel systems. Oversees SLOs, incident response, postmortems, risk mitigation, automation, AI-enabled operations, self-healing capabilities, cloud modernization, and platform engineering. Partners with engineering, product, architecture, infrastructure, security, and customer-facing teams while coaching engineers and driving continuous improvement.

Provide post-sale technical support, troubleshooting, installation, training and sales support for travel distribution products. Communicate with customers via phone, email and chat, collaborate cross-functionally to meet service and contractual objectives, and maintain positive client relationships.