Jobs at Sabre Corporation

Guide regional clients through implementation, integration and testing of travel technology solutions. Deliver technical workshops and API demonstrations, troubleshoot multi-vendor systems (including GDS), drive product adoption, and partner with sales and product teams to translate technical details into business value using generative AI and automation tools.

Support and maintain reservations services by providing on-call incident response, building monitoring/alerting in GCP, improving reliability through SRE practices, automating CI/CD and infrastructure, assisting deployments and change management, addressing operational risks (PCI, capacity, cost), and mentoring teams.

Lead techno-functional implementations of airline revenue management, dynamic pricing, and offer optimization solutions. Act as SME across project lifecycle, lead data gathering/validation, collaborate with OR/modeling teams, train airline analysts, support adoption and post-cutover maintenance, and contribute to RFPs and sales scoping. Frequent customer meetings and 30–50% travel required.

Lead administration and execution of global sales incentive plans: calculate commissions and payouts, resolve commission inquiries, validate calculations, perform benchmarking and impact analysis, track plan performance, partner with Finance, HR and Sales, and drive process automation and plan improvements.

Provide first- and second-level customer support for major travel agencies using Sabre Payments; coordinate with third-level and external technical partners; manage complex help-desk issues, document tickets, support SLA adherence, analyze resolution data and produce reports, deliver training, and identify product customization needs for product and commercial teams.

Deliver technical instructor-led and virtual training for travel products and support teams; develop lesson plans and materials from technical documentation; create assessments and maintain curriculum with Product Delivery Analysts; train customers and staff on product features, troubleshooting, and customer service processes.

Design and deliver large-scale, fault-tolerant software architectures; lead and mentor engineering teams; define technology roadmaps, integration patterns, and non-functional requirements; implement and review components; ensure quality, security, scalability, and cloud migration; collaborate with stakeholders, global architects, and customers; perform PoCs and troubleshoot production issues.

Lead and coach a Bengaluru product management team to define Sabre Payments platform vision and roadmap. Drive API delivery, payment acceptance, FX, fraud prevention and 3DS authentication. Align platform strategy with commercial goals, partner with engineering for scalable execution, and apply generative AI and agentic flows to automate planning and accelerate feature delivery.

Lead vision, strategy and roadmap for ancillary dynamic pricing. Prioritize backlog, build scalable pricing capabilities, partner with engineering and commercial teams, drive customer engagement and sales enablement, and use generative AI and automation to improve product execution and revenue outcomes.

Perform risk-based IT audits of general controls, system access, change management and SOX compliance. Evaluate infrastructure, databases and OS security, map processes, execute testing, draft observations with evidence, and partner with owners to remediate issues using data analytics and AI-enabled tools.

Drive regional revenue by acquiring and expanding high-value travel agency accounts. Manage end-to-end sales lifecycles, negotiate contracts, partner cross-functionally, represent Sabre Payments at trade events, gather competitive intelligence, and leverage generative AI, CRM automation, and analytics to optimize forecasting and presentations.

Drive adoption of AI, automation, and ServiceNow workflows by assessing processes, measuring adoption with data, engaging stakeholders, creating training and communications, and recommending continuous improvements to ensure successful organizational change.

Lead design and delivery of cloud-native, scalable microservices on GCP. Drive architecture, CI/CD, DevOps automation, reliability, cost optimization, and mentor engineers while resolving complex production issues.

Lead and grow an SRE team responsible for availability, performance, scalability and incident management of Sabre Web Services. Drive SLOs, reliability engineering, cloud modernization, automation, AI-enabled operations and cross-team collaboration to reduce toil and ensure global, customer-facing platform reliability.

Design, develop and maintain Java-based (JDK8+) microservices using Spring (Core, Boot, AOP). Build SOAP/REST web services, work with relational and NoSQL databases, CI/CD (Maven, Jenkins, Git), Linux environments, and perform unit, integration and performance testing. Use GCP (and cloud tools) and developer tooling like IntelliJ, Postman, SoapUI.

Develop services and web applications for customer security in a complex environment. Responsibilities include coding, testing, and collaborating with teams on enhancements.

Lead technical onboarding, configuration, integration, testing and optimization for regional travel agency clients. Provide product demonstrations, training, and operational guidance. Translate customer feedback to product teams and use generative AI and automation to streamline reporting, troubleshooting and scale support.

Provide advanced technical support for online customers integrating Sabre APIs and tools. Reproduce customer scenarios, validate XML/schemas, debug SOAP & REST API issues, develop test clients, produce technical documentation, and participate in customer projects while collaborating with developers and internal teams.

Support enterprise-wide SOX testing and operational risk assessments. Build Looker dashboards, use Power Query and Excel macros to automate audit tasks, analyze workflows, and present data-backed findings to stakeholders during a three-month internship.

The Sales Operations Automation Lead will utilize AI and automation to improve workflows in Sales Operations, manage a team, and implement automation solutions effectively across the business.