It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
We are looking for a Senior Software Engineer to join our Engineering team at ServiceNow. In this role, you will help build and evolve scalable web applications and platform capabilities that deliver intuitive, high-quality user experiences. You will collaborate with product, design, and engineering teams to solve complex problems and deliver reliable, extensible software using modern web technologies and cloud-based architectures.
What you get to do in this role
- Design, develop, and deliver high-quality software across the full stack, with a focus on scalability, performance, and maintainability.
- Translate product requirements and design specifications into robust, reusable, and extensible software solutions.
- Contribute to technical design and architectural decisions, applying sound engineering principles and best practices.
- Ensure software quality through code reviews, automated testing, debugging, and continuous improvement.
- Collaborate with cross-functional teams to deliver features, resolve technical challenges, and address customer needs.
- Explore and adopt relevant technologies, including AI-powered tools, to improve engineering productivity and problem-solving.
- Share technical knowledge, mentor teammates, and contribute to a collaborative engineering culture.
- Work in a Scrum-based Agile development environment, collaborating with cross-functional teams to plan, prioritize, and deliver high-quality software through iterative development.
Job Qualifications
To be successful in this role, you should have:
- Strong knowledge of data structures, algorithms, object-oriented design, and software design patterns.
- 3+ years of experience developing web applications using JavaScript and modern frameworks or libraries such as React or Node.js.
- Strong proficiency in Java and experience developing Java-based applications; experience with other object-oriented programming languages may also be considered.
- 3+ years of experience developing web-based or cloud-based applications.
- Proficiency in web technologies, including HTML5, CSS3, and web services or APIs; familiarity with ES6+, Angular, or GraphQL is a plus.
- Experience with unit testing, integration testing, automated testing, and continuous integration practices.
- Familiarity with relational databases such as Oracle, MySQL, or Microsoft SQL Server.
- Experience working in an Agile software development environment, with strong communication and collaboration skills to work effectively across technical and non-technical teams.
- Strong analytical and problem-solving skills, with the ability to learn new technologies quickly and evaluate appropriate solutions.
- Experience using AI-powered tools or identifying opportunities to apply AI to engineering workflows and problem-solving.
- Familiarity with Unix/Linux environments, shell scripting, or functional programming concepts is a plus.
- Experience building reusable frameworks, shared platform capabilities, or component-based architectures is a plus.
- A bachelor's or master's degree in Computer Science or a related field, or equivalent practical experience.
For positions in this location, we offer a base pay of $143,200 - $243,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional InformationWork Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- Strong knowledge of data structures, algorithms, object-oriented design, and software design patterns
- 3+ years of experience developing web applications using JavaScript and modern frameworks or libraries such as React or Node.js
- Strong proficiency in Java and experience developing Java-based applications
- 3+ years of experience developing web-based or cloud-based applications
- Proficiency in web technologies including HTML5, CSS3, and web services or APIs
- Experience with unit testing, integration testing, automated testing, and continuous integration practices
- Familiarity with relational databases such as Oracle, MySQL, or Microsoft SQL Server
- Experience working in an Agile software development environment
- Strong communication and collaboration skills across technical and non-technical teams
- Strong analytical and problem-solving skills, with the ability to learn new technologies quickly and evaluate appropriate solutions
- Experience using AI-powered tools or identifying opportunities to apply AI to engineering workflows and problem-solving
- Bachelor's or master's degree in Computer Science or a related field, or equivalent practical experience
- Familiarity with ES6+, Angular, or GraphQL
- Familiarity with Unix/Linux environments, shell scripting, or functional programming concepts
- Experience building reusable frameworks, shared platform capabilities, or component-based architectures
What the Team is Saying
ServiceNow Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and prescription benefits alongside HSA support, counseling, and an employee assistance program. Affordable insurance, mental‑health resources, and wellness support are cited as particular strengths in the U.S.
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Leave & Time Off Breadth — Time off includes 12 paid holidays and vacation that increases with tenure, reaching about 20 days after five or more years. Some teams also offer flexible or unlimited PTO, though practical usage can depend on workload and manager expectations.
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Equity Value & Accessibility — Equity programs such as RSUs, an employee stock‑purchase plan, and stock discounts are described as valuable parts of total compensation. Bonuses and annual increases further enhance the package for many roles.
ServiceNow Insights
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
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ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.
