Standard Template Labs is building the next generation of IT Service Management. Our AI-native platform combines graph technology, intelligent workflows, and modern software architecture to help enterprises automate complex operational work.
We're rethinking how work gets done—replacing manual processes with intelligent, scalable automation.
We're looking for a Senior Software Engineer to join our Workflows team.
You'll build the platform that powers workflow automation across our product—from employee onboarding and access requests to incident response, approvals, and infrastructure operations. Working closely with Product and Design, you'll help create a flexible workflow engine that enables customers to automate complex business processes while integrating AI where it adds meaningful value.
This is a highly collaborative, hands-on backend engineering role with significant ownership and technical influence.
Design and build scalable backend services that power workflow execution and orchestration.
Develop reusable workflow components and APIs used across the platform.
Build reliable, event-driven systems that coordinate long-running business processes.
Partner with Product and Design to deliver intuitive workflow experiences.
Help define engineering best practices around scalability, reliability, and observability.
5+ years of professional software engineering experience.
Strong backend development skills in Go, Python, Java, or a similar language.
Experience designing distributed systems, APIs, and cloud-native applications.
Strong understanding of asynchronous processing and event-driven architectures.
Ability to thrive in a fast-paced, collaborative startup environment.
Experience with technologies such as:
Workflow orchestration platforms (Temporal, Cadence, Camunda, Argo, Airflow, Dagster, or similar)
Kubernetes and AWS
PostgreSQL, Kafka, or Redis
AI/LLM applications or agentic systems
Enterprise automation or integration platforms
You'll join a small, experienced engineering team building one of the core pillars of our product. You'll have meaningful ownership, work on technically challenging problems, and help shape how enterprises automate work in an AI-first world.
Why You’ll Love This Role
Build core systems for an AI-native enterprise platform—where AI isn’t an add-on, it’s the foundation.
Work in a team that uses AI as a development accelerator—pairing human expertise with machine intelligence to move fast and build better.
Help define modern best practices for AI-augmented software engineering.
Join a focused, collaborative team in Midtown Manhattan—moving quickly, experimenting boldly, and building together.
What We Offer
Build foundational product features for an AI-first enterprise platform
The opportunity to take ownership of critical systems that scale to millions of users
A culture that values craftsmanship, autonomy, and technical excellence
Competitive compensation, equity, and benefits package
Work from our Flatiron District, Manhattan office, where you’ll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. The reasonably estimated yearly salary for this role at is: $160,000—$250,000 USD.
Skills Required
- 5+ years of professional software engineering experience
- Strong backend development skills in Go, Python, Java, or a similar language
- Experience designing distributed systems, APIs, and cloud-native applications
- Strong understanding of asynchronous processing and event-driven architectures
- Ability to thrive in a fast-paced, collaborative startup environment
- On-site work in Flatiron District, Manhattan five days a week
- Experience with workflow orchestration platforms (Temporal, Cadence, Camunda, Argo, Airflow, Dagster, or similar)
- Experience with Kubernetes and AWS
- Experience with PostgreSQL, Kafka, or Redis
- Experience with AI/LLM applications or agentic systems
- Experience with enterprise automation or integration platforms
Standard Template Labs Compensation & Benefits Highlights
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Healthcare Strength — Core health coverage includes medical, dental, and vision insurance as part of the package. Public materials repeatedly position this as a solid core benefit for employees.
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Leave & Time Off Breadth — Paid holidays and an unlimited PTO policy are offered to support flexibility and recharging. Descriptions emphasize flexibility in time off as part of total compensation.
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Equity Value & Accessibility — A generous options package and company equity are included alongside a competitive base salary. Materials frame equity as a core component of total rewards at the startup.
Standard Template Labs Insights
What We Do
We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated, bloated tools, we believe it’s time for a clean slate — modern, efficient, and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down. With deep product expertise, strong backing, and a bold vision, we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart, scalable, high-performance software that redefines what IT service can be.
Why Work With Us
Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
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Standard Template Labs Offices
OnSite Workspace
Work from our Midtown Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.
