Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Working within Product Engineering with multi-location teams, your mission will be to play an active role in designing & developing application and working as a Full stack developer. You should also be able to collaborate with other team members for understanding the objectives, meeting the expectation and delivering the requirements within agreed timeline with good quality and be up to date on new technologies and Key design principles.
Responsibilities
Develop creative solutions and write technical design based on the requirements.
Develop and maintain enterprise grade SaaS software, adapting Agile methodology.
Perform peer code reviews and provide feedback.
Promote high quality, scalability, and timely completion of projects.
Development in Core Java, J2EE, Struts, spring, Client-Side scripting, Hibernate, Database
Development of scalable core-java applications, Web Applications and Web Services
Requirements
Experience:8+ Years
Strong programming skills in Java or Python or Go or Rust
Experience using Streamlit for data visualization
Hands-on experience with agentic frameworks such as LangGraph, LangChain, or crewAI.
Experience with API frameworks and protocols: MCP, REST, WebSockets, gRPC.
Practical experience with relational or document databases: Postgres or MongoDB.
Solid understanding and development experience with microservices-based architectures.
Strong foundation in data structures and algorithms.
Experience building or integrating RAG (Retrieval-Augmented Generation) systems and vector search.
Experience working with multi region teams.
Analytical problem-solving skills, with attention to detail.
Good to have
Development experience using: Java, Kafka, SQL, Linux, Apache Redis, and at least one of MongoDB, Postgres, Clickhouse.
Experience working with relational and NoSQL DB.
Strong knowledge of multiple database paradigms: SQL, NoSQL, time-series databases, GraphDB, etc.
Experience with AI/ML model deployment and operationalization (MLOps / LLMOps).
Experience designing and implementing Service Level Management (SLM) and related SLO/SLA constructs for AI systems.
Experience with LLM observability (tracing, evaluation, monitoring, guardrails).
Experience with LLM fine-tuning techniques (LoRA, QLoRA, instruction tuning, or full parameter tuning).
Why should you join Uniphore?
Uniphore started as a B2B SAAS company in India
14 years ago incubated at ITT Madras (MIT of India)
Now Uniphore Technologies – one co-founder in Palo Alto, other co-founder in Singapore... truly a global company
650+ employees
~65% India
Offices: Palo Alto, Dallas, Bangalore, Chennai, Singapore, Japan, Israel, presence in other countries like Australia/NZ, Middle East, Vietnam, etc.
Founded 2008
Growth:
Historically 3x Growth year over year
Just raised $400M in Series E funding which will be used to extend Uniphore’s technology and market leadership with advancements in voice AI, computer vision and tonal emotion, as well as to expand its business operations globally, specifically in North America, Europe and Asia Pacific.
Lead investor in Series E - NEA
Our focus is growing beyond customer service as we launch video-based AI applications stemming from Uniphore’s acquisition of Emotion Research Labs earlier this year as well as applications in Trust, Security and RPA markets.
Valuation after recent funding will be at $2.5B
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Skills Required
- Bachelor's degree in engineering, CS or equivalent experience
- Good hands on experience in Looker APIs, dashboards and Look ML
- Experience in building microservices using golang/Spring Boot stack
- Extensive experience in developing and consuming REST APIs
- Must have software development experience using Java Sprintboot, Kafka, SQL, Linux, Apache Redis
Uniphore Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uniphore and has not been reviewed or approved by Uniphore.
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Healthcare Strength — Health coverage includes medical, dental, vision, mental‑health resources, and wellness programs, with multiple plan options (including HSA/FSA) indicating robust depth. Plan quality and affordability are highlighted relative to peers.
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Leave & Time Off Breadth — Time off includes generous PTO, paid holidays, and a paid birthday day off. Enhanced parental, caregiver, and bereavement leave extend coverage beyond standard policies.
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Retirement Support — Retirement offerings include a U.S. 401(k) with company match and pension/retirement plans with employer contributions in many countries. These programs support longer‑term financial security alongside core pay.
Uniphore Insights
What We Do
The Business AI Cloud is the only sovereign, composable and secure AI platform that enables businesses to rapidly adopt, significantly transform and immediately unlock the value of their data. Trusted by more than 2,500 of the world’s largest enterprises and recognized by Gartner, Forrester, IDC and the Deloitte Fast 500, Uniphore is where enterprise AI moves from ambitions to production. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
