Insurance touches people during some of the most challenging moments in their lives. Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the claims conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch, we’d love to meet you.
We're looking for a Sr. Software Engineer II — Mobile Platform to lead the technical direction of our React Native app — used by adjusters and policyholders on iOS and Android in the regulated, device-managed environments our enterprise carriers require (Microsoft Intune/MAM, Okta, MSAL).
This is an established codebase, not a greenfield build. Your job is to raise its bar: security posture, dependencies, CI/CD, and documentation. You'll work with significant autonomy, mentor other engineers who touch the app, and be the person the company trusts to keep it secure, current, and shippable.
Teamwork and shared enthusiasm are a core part of our culture, which is why this role involves joining us in the Boston office for 2-3 days each week.
What You’ll Do:
- Lead on the mobile app. Serve as a senior engineer and technical leader for our codebase across iOS and Android — contributing across feature development, architecture, dependencies, release, and production support.
- Keep authentication and compliance strong and consistent. Maintain and extend our authentication flows (Okta, MSAL broker) and device-compliance integrations (Microsoft Intune MDM/MAM). Respond to infosec and app-store compliance findings. Ensure PII and sensitive data are handled responsibly in logs and at rest.
- Build secure, reliable session handling. Apply and extend patterns for on-device storage, token refresh, re-authentication, session expiry, and sign-out — consistently across iOS, Android, and under Intune policy.
- Modernize and maintain the stack. Keep React Native, native modules, and third-party libraries current and secure. Drive SDK and OS-version upgrades, reduce technical debt, and strengthen linting, type checks, and automated tests.
- Advance our delivery pipeline. Improve CI/CD automation, quality and security gates, and signed release flows. Manage code signing, credentials, and versioning with the rigor a regulated enterprise product demands.
- Write documentation that lasts. Keep architecture docs, authentication and Intune runbooks, local dev setup, and release processes current — so onboarding, incident response, and carrier integrations stay fast.
- Partner cross-functionally. Translate compliance and business requirements into reliable mobile experiences alongside Security, DevOps, and Product. Provide thoughtful code review and guidance to other engineers.
- Support the app in production. Lead release health monitoring, crash/error triage, and app-store review responses. Serve as an escalation point for mobile issues.
What We’re Looking For:
- 7+ years of professional software engineering experience (or 4+ with a Master's, or equivalent), with a strong track record shipping production mobile applications.
- Deep React Native / Expo experience, with comfort going native — Xcode/CocoaPods, iOS build and signing, Android/Gradle, and writing or debugging native modules. We have custom native bridges; you should be comfortable navigating them. Depth on one platform with genuine curiosity about the other is welcome.
- Proven mobile CI/CD and release engineering experience — automating builds and store delivery to TestFlight and Google Play (EAS Build/Submit, Fastlane, GitHub Actions, or similar), managing certificates and provisioning profiles, and running OTA update channels.
- A strong security mindset, with hands-on experience in mobile authentication (OAuth/OIDC, Okta, MSAL/Microsoft identity) and ideally mobile device/app management (Intune MDM/MAM) and secure PII handling in regulated environments.
- Current with the mobile ecosystem. You track platform changes, security developments, and tooling — and bring that knowledge to the codebase proactively.
- Strong judgment and autonomy. You're comfortable with a wide scope, recognize connections across the codebase and toolchain, and drive improvements rather than waiting for direction.
- A bias toward durability and clarity. You leave the codebase, pipeline, and docs better than you found them, and write things down so the whole team can build on your work.
- A collaborative, low-ego approach. You communicate openly, amplify the people around you, and take shared accountability for team outcomes.
- At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.
Compensation, Benefits & Perks:
At Hi Marley, we are committed to fair and transparent pay practices. The annual base salary for this role is expected to fall within the range of [$119,000–$221,000], depending on experience, skills, qualifications, and location. Offers are determined based on these factors as well as internal peer equity. It’s most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role.
- Equity grants for all employees
- A 4% matching 401(k) program
- Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
- Monthly wellness stipend
- Paid parental leave
- A flexible vacation policy - we all work hard and take time when we need it
At Hi Marley, our culture is built on three core values that every employee embodies:
- Max Courage – We encourage our team, our customers, and their customers to dream big, try new ideas, and maximize impact by measuring risk.
- Be Humble – We lead with appreciation and promote a culture of humility, compassion, and openness to learn from anyone, anywhere.
- Ubuntu (“I am because we are”) – We believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose, we can achieve our fullest potential — together.
- A fun, lively startup culture that embraces creativity and innovation
- Core values-based leadership that guides our decision-making and daily interactions
- A culture of engagement, diversity, inclusion, and belonging — everyone’s voice matters
- Flexible, hybrid work environment that values balance and trust
- Ample opportunities to learn, take on new challenges, and make an impact in a fast-growing organization
- Meaningful work that directly supports our mission to help people and organizations communicate with empathy and clarity
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx
Skills Required
- 7+ years professional software engineering experience (or 4+ with a Master’s) with production mobile apps
- Deep React Native and Expo experience
- Comfort with native iOS and Android tooling (Xcode, CocoaPods, Android/Gradle) and native modules
- Proven mobile CI/CD and release engineering experience (EAS Build/Submit, Fastlane, GitHub Actions, TestFlight, Google Play)
- Hands-on mobile authentication experience (OAuth/OIDC, Okta, MSAL)
- Experience with mobile device/app management (Microsoft Intune MDM/MAM)
- Authorized to work in the U.S. without current or future sponsorship
- Track record maintaining security, PII handling, and compliance in regulated environments
What the Team is Saying
Hi Marley Compensation & Benefits Highlights
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Healthcare Strength — Health coverage starts on day one with medical, dental, and vision, alongside HSA/FSA options, mental-health resources, and 24/7 EAP access. Options include major-carrier plans and an HSA-eligible plan with employer contributions.
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Parental & Family Support — Paid parental leave covers birth and bonding, with a post-leave return-to-work program and family medical leave available. Supportive amenities such as an onsite Mother’s Room reinforce family-friendly policies.
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Inclusive Benefits Coverage — Coverage extends to assisted reproductive and infertility treatments, reimbursement for reproductive-health travel, and gender-affirming services. These offerings broaden access to care for diverse family and identity needs.
Hi Marley Insights
What We Do
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
Why Work With Us
Our team is made up of people who care about each other and are passionate about what we do in and outside of work. We promote a culture of continuous learning, always seeking ways to be better for ourselves, our team and our customers. Creativity is encouraged and valued throughout the company and is paramount to our innovation.
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Hi Marley Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We thrive on teamwork and shared enthusiasm, which is why we are in the office for two days each week.
