Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$142,900.00 - $235,800.00- Lead the design, configuration and development of complex, high-visibility AI applications on Team Breeze with a focus on LLM agents, retrieval pipelines and production reliability.
- Design and implement agent orchestration flows using AWS Bedrock AgentCore and/or frameworks such as LangGraph, including tool calling, routing and prompt strategies for Claude models on Bedrock.
- Own the retrieval-augmented generation (RAG) pipeline end to end — from document ingestion (SharePoint/LivePublish to S3), processing and embedding in Databricks, and serving from a vector store via Python retrieval APIs (FastAPI/Haystack) — including evaluation steps that measure retrieval and answer quality before each release.
- Architect and build services on AWS using Lambda, API Gateway, S3, CloudFront/Lambda@Edge, Route 53, Secrets Manager/Vault and Bedrock application inference profiles to track and manage cost.
- Develop and operate containerized retrieval and evaluation services on Amazon Elastic Kubernetes Service (EKS), deployed with Helm and ArgoCD, including OpenTelemetry collector integration exporting traces to Dynatrace, S3 and Braintrust.
- Implement and maintain infrastructure as code and CI/CD using Terraform (Terraform Enterprise), GitHub Actions and TEP pipelines to deliver reliable, repeatable deployments.
- Build and maintain the application layer across Python and TypeScript/Node 24 (Lambda xAPIs) and React 19/Vite for front-end UI experiences.
- Lead investigation and resolution of critical, high-impact production issues, including debugging across AWS services, Kubernetes workloads, data pipelines and observability tooling.
- Provide technical guidance and mentorship to teammates, fostering strong engineering practices around design documentation, testing, evaluations, code reviews and operational readiness.
- Continuously apply knowledge of current AI/LLM, cloud and observability trends to improve system design, developer productivity and business outcomes.
- Perform other duties as assigned.
- LLM and Agent Systems
- Demonstrated experience shipping LLM/agent systems to production — not just demos or prototypes.
- Hands-on knowledge of tool calling, prompt and routing design, RAG retrieval quality tuning, and defining evaluations to measure LLM and retrieval performance.
- Experience with Strands, LangGraph or Bedrock AgentCore is a plus.
- Cloud, Infrastructure and Operations
- Strong AWS serverless and EKS experience; able to design and debug systems spanning Lambda, API Gateway and Kubernetes-based containers in production.
- Practical experience authoring and maintaining Terraform, Helm charts and CI/CD pipelines (GitHub Actions, TEP).
- Observability fluency: tracing with OpenTelemetry or Dynatrace, structured logging with correlation IDs, cost tracking and incident handling.
- Full-Stack and Data Pipeline Ownership
- Comfortable working across Python and TypeScript/Node 24 in the service layer and React 19/Vite on the front end.
- Familiar with data and retrieval pipelines from ingestion through embedding to vector-store-backed APIs.
- Consistent habit of writing tests, evaluations and data-quality checks.
- Delivery
- Advanced delivery skills, including the ability to determine software design strategy and methodology, use automated tests and informed feedback loops to ensure quality and production readiness, and monitor the health of work efforts and adjacent systems.
- Domain Expertise
- Demonstrated track record of developing business partnerships and influencing priorities by identifying solutions aligned with current business objectives; closely follows industry trends relevant to the domain and shares knowledge with coworkers.
- Problem Solving
- Strong problem solver who uses data and proofs of concept to find creative solutions, reflects on outcomes, measures impact and uses that information to optimize — including decisions that involve a significant number of factors with broad implications.
- Communication
- Able to describe technology concepts in ways the business can understand, document initiatives clearly and concisely, collaborate effectively regardless of role, and give and receive constructive feedback; an attentive and empathetic listener.
- Leadership
- Takes action even when there is no clear owner; inspires and motivates others and is effective at influencing team members.
What is a Must Have?
- Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
- 6 additional years of software engineering experience.
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Skills Required
- Bachelor's degree in computer science, a related STEM field, or equivalent education and/or work experience
- 6 additional years of software engineering experience
- Demonstrated experience shipping LLM or agent systems to production
- Hands-on knowledge of tool calling, prompt and routing design, RAG retrieval quality tuning, and LLM or retrieval evaluations
- Strong AWS serverless and Amazon EKS experience in production
- Experience authoring and maintaining Terraform, Helm charts, and CI/CD pipelines
- Observability experience with OpenTelemetry or Dynatrace, structured logging, cost tracking, and incident handling
- Experience working across Python, TypeScript or Node.js, and React
- Experience with data and retrieval pipelines from ingestion through embedding to vector-store-backed APIs
- Experience writing tests, evaluations, and data-quality checks
- Experience with Strands, LangGraph, or Bedrock AgentCore
Travelers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.
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Retirement Support — Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
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Leave & Time Off Breadth — Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
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Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.
Travelers Insights
What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
