Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
As a Senior Sales Associate at kate spade new york, you are a leader on the sales floor and a true brand ambassador. You elevate the kate spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling. You consistently exceed goals while inspiring customers to explore new possibilities and celebrate every moment (“so, buy the bag!”). Using emotional intelligence, you personalize experiences, anticipate needs, and guide customers toward unexpected choices they’ll love. You champion omni-channel, virtual, and social selling initiatives, maintain high energy, and foster an inclusive environment where both customers and team members feel seen and valued.
Key Responsibilities
- Consistently exceed personal sales and productivity goals; model best-in-class selling behaviors.
- Deliver service aligned to kate spade Great Escape standards; coach peers on client engagement.
- Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
- Partner with Store/Assistant Manager to initiate business-driving events and elevate selling culture.
- Act as a brand ambassador, sharing stories that bring product and brand to life.
- Champion omni-channel and virtual selling services; lead adoption of social selling programs.
- Support creation of short-form videos and live-stream shopping content; stay informed on social media trends.
- Capture and relay client feedback to management to inform service and assortment strategies.
- Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
- Contribute to an inclusive team culture; encourage collaboration and performance excellence.
Requirements
- 2+ years’ experience in luxury retail or comparable elevated retail environment. A combination of education and experience will be considered.
- Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
- Extensive product knowledge and strong communication skills.
- Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
- Social media fluency and understanding of platform trends.
- Elevated sense of personal style and professional ethics.
- Ability to work in a fast-paced environment,
- Strong English language proficiency. (for EU)
Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Skills Required
- 2+ years' experience in luxury retail or comparable elevated retail environment
- Proven ability to drive sales and mentor peers
- Extensive product knowledge and strong communication skills
- Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives
- Social media fluency and understanding of platform trends
- Elevated sense of personal style and professional ethics
- Ability to work in a fast-paced environment and flexible schedule including nights, weekends, holidays
- Strong English language proficiency (for EU)
What the Team is Saying
Tapestry - Coach and Kate Spade Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave for eligible full‑time employees, adoption assistance, backup child and adult care, and a phased return‑to‑work program are front‑and‑center. Family‑building support and a global standard for self‑care, parental leave, and family care indicate a sustained focus on caregivers.
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Wellbeing & Lifestyle Benefits — Flex Fridays, wellness days, hybrid/flexible work for many corporate roles, volunteer time off, and mental‑health resources are emphasized. Substantial cross‑brand merchandise discounts and recognition for mental wellbeing round out the lifestyle offering.
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Retirement Support — A 401(k) savings plan with company matching is a core benefit, with recent materials also noting a Roth 401(k) option. These elements signal ongoing investment in long‑term financial security.
Tapestry - Coach and Kate Spade Insights
What We Do
A tapestry is made of many threads woven into one story. So are we. Our global house of brands unites the magic of Coach and Kate Spade New York. By intertwining different people and ideas, we push ourselves in our work, pull out the unexpected in what we create, and expand the bounds of possibility. Our brands were created by dreamers who were determined to turn ideas into icons and, with passion, made it happen. We’ve grown by finding people similarly dedicated to the dream all over the world. We hold ourselves to high standards in every material, process, and person that plays a part in our work, and we embrace difference by design because diverse perspectives are at the heart of creativity. We find brilliance in the intersections—of beauty and function, of heritage and innovation, of accessibility and aspiration—which is how we break through with magic and logic in our culture and our craft. The result is that we stand taller together. Tapestry elevates the best in our people and brands. We use our collective strengths to move our customers and empower our communities, to make the fashion industry sustainable, and to build a house that’s equitable, inclusive, and diverse. Individually, our brands are iconic. Together, we can stretch what’s possible.
Why Work With Us
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed.
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Tapestry - Coach and Kate Spade Teams
Tapestry - Coach and Kate Spade Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
