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Pendo is the all-in-one product experience platform that puts product at the center of everything.
The Role
The Senior Revenue Operations Manager will analyze data, optimize revenue processes, partner with leadership, and drive strategic projects to enhance sales efficiency and growth in the Enterprise segment.
Summary Generated by Built In
Pendo is a rapidly scaling software business helping other companies create the best product experience.
To scale with its growth in the Enterprise segment, Pendo is looking for a driven, strategic, and analytical Senior Revenue Operations Manager to help our revenue teams grow as skillfully and proficiently as possible. As a Senior RevOps Manager at Pendo, you will be responsible for analyzing data, identifying trends, and developing strategies that will help us optimize our revenue processes and drive revenue growth for the Enterprise team. Additionally, you will act as the main business partner to Enterprise leadership helping with territory planning, capacity planning and more. This role will partner closely with the organization's Sales, Marketing, and Data Analytics leaders and is an individual contributor role.
Role Responsibilities
- Partner with Enterprise Sales leadership to design and execute strategies that accelerate revenue growth and improve sales efficiency.
- Lead data-driven analysis to identify performance trends, forecast outcomes, and inform go-to-market decisions.
- Develop, optimize, and operationalize end-to-end sales processes for the Enterprise segment, ensuring scalability and alignment with company goals.
- Create and maintain executive-level reporting and dashboards to provide visibility into pipeline health, productivity, and conversion performance.
- Own key strategic projects such as territory design, territory carving and books of businesses.
- Act as a trusted advisor to senior sales leadership by translating complex data into clear recommendations and actionable insights.
- Champion operational excellence across the revenue organization by leveraging AI, automation, and predictive analytics to streamline processes and enhance decision-making.
Minimum Qualifications
- 5+ years of experience in Revenue Operations, Sales Strategy, or Management Consulting within a B2B SaaS environment.
- Proven ability to manage complex, cross-functional projects and deliver measurable business impact.
- Advanced analytical skills with proficiency in Excel (and/or Google Sheets) and experience presenting insights to executive stakeholders.
- Solid business acumen and comprehension of Enterprise sales motions, forecasting, and funnel dynamics.
Preferred Qualifications
- Experience in a high-growth SaaS company, ideally in a Senior RevOps or Strategy role supporting Enterprise or Global segments.
- Expertise with Salesforce, Looker (or other BI tools), and revenue analytics platforms.
- Familiarity with territory planning, quota management, and pipeline optimization methodologies.
Pendo Description:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected base salary range for this role in the following location is:
New York City, NY - USD $140,800 - $174,600
Raleigh, NC - USD $134,200 - $166,000
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
#LI-hybrid
Top Skills
Excel
Google Sheets
Looker
Salesforce
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The Company
What We Do
Pendo's mission is to elevate the world's experience with software. Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world's leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world. For more information, visit: www.pendo.io.
Why Work With Us
Pendo operates in a very exciting market and offers a unique product with highly passionate customers. Our objective has always been to hire incredibly talented, but equally as energetic employees who are committed to serving those customers. We embrace the agility and speed of a startup, but we also offer a flexible and inclusive work environment.
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