Jobs at Pendo.io

Own full-cycle enterprise sales for Brazil: prospect, demo, run evaluations/POCs, negotiate contracts, and close deals. Build territory strategy and pipeline, lead value discovery, partner with BDRs and SEs, and travel up to 25% for regional and company events.

Lead EMEA demand generation, owning regional pipeline targets and building EMEA-first programs (digital, ABM, account plays). Partner with sales and regional leaders, define co-marketing strategy, manage performance reporting and forecasting, and grow the EMEA demand gen team with strong focus on French and DACH markets.

Responsible for driving revenue growth through new and existing enterprise accounts, executing sales strategies, and engaging with executives to sell solutions and services.

As a Sr. Software Engineer, you will own and drive the development of complex features, collaborate with cross-functional teams, and apply AI tools for efficient software processes.

Lead and close complex enterprise SaaS deals at organizations of 1,500+ employees. Own multi-stakeholder sales cycles, build C-suite relationships, generate pipeline, apply MEDDPICC and Force Management, coordinate cross-functional deal teams, execute multi-year account strategies, and use AI tools to boost sales productivity and forecasting.

Lead Marketing operations strategy and process design for campaign-to-pipeline workflows. Own MOps governance, lead processing logic, data quality, reporting, and cross-functional coordination with Business Systems, Data, and Applied AI. Identify AI automation opportunities and drive adoption while ensuring human-in-the-loop safeguards and measurable marketing outcomes.

Lead operational foundation for Customer Engineering: design territory and capacity plans, improve end-to-end CE processes, maintain Salesforce data standards, partner with Analytics, Business Systems, and Applied AI to identify automation/AI opportunities and drive adoption. Serve as CE pod lead and contribute to org-wide GTM initiatives.

Lead design and delivery of customer training programs: qualify opportunities, coordinate onboarding and trainers, manage pre/post-training communications, collect feedback and metrics, improve course experience, scale processes and tooling, develop contributor network, and use data and AI-enabled workflows to improve operational efficiency and customer outcomes.

As a Business Development Representative, you'll generate sales pipelines, conduct research on SaaS companies, and partner with Account Executives. Responsibilities include outbound prospecting, managing Salesforce records, and meeting performance goals while communicating Pendo's platform value to potential customers.

As a Senior Customer Engineer, you will manage strategic Enterprise accounts, leading technical strategy, training, and adoption, while building team capabilities and resolving complex challenges.

Own the analytics product area end-to-end: set strategy and roadmap, run continuous discovery with enterprise customers, define and ship AI-powered analytics features, lead full product lifecycle, produce async specs and artifacts, and partner with Sales, CS, Marketing, and distributed engineering teams to drive customer outcomes.

Build end-to-end AI solutions for GTM teams: define problems, design prompts, deploy and monitor LLM-powered applications, create workflow automations (e.g., Slackbots), partner with stakeholders to validate and drive adoption, and contribute requirements and reusable patterns to platform and prompt libraries.

Own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. Lead enterprise-focused discovery, scope and launch work, partner cross-functionally with engineering, design, GTM, and customers, and apply AI tools across the product cycle to accelerate insight-to-delivery.

Lead cross-platform product design end-to-end: problem framing, code-adjacent prototyping, user validation, AI-integrated workflows, and design system evolution. Partner with product and engineering, influence upstream requirements, mentor designers, and drive high-impact, craft-forward solutions for enterprise B2B SaaS.

Generate high-quality sales meetings across LATAM by researching target accounts, running multilingual outbound campaigns (English/Spanish/Portuguese), localizing content, partnering with AEs for territory alignment, demonstrating the Pendo platform, and maintaining Salesforce CRM hygiene to meet pipeline and quota goals.

Drive revenue growth through new and existing enterprise accounts by executing complex, value-based sales processes, building executive relationships, defining account strategies, forecasting pipeline, and coordinating with Solutions Engineers and Customer Success to close deals.

As a Sr. Executive Business Partner, you manage the executive operations, prepare strategic briefings, coordinate with various teams, and ensure smooth communication for senior leaders while maintaining discretion and judgment in handling sensitive information.

Lead the marketing strategy and go-to-market for Novus, a new product for developers, focusing on community building, messaging, and acquisition strategies.

As a Senior Customer Engineer, you manage complex accounts, drive technical strategy, lead implementations, and build customer value through tailored solutions and playbooks. You mentor team members and connect technical execution to business outcomes.

As a Senior Customer Engineer, you'll lead technical strategy for strategic accounts, focus on customer acquisition and onboarding, and resolve complex technical challenges while mentoring junior team members.