Search the 33 jobs at Pendo.io

The Senior Director of Worldwide Renewals will lead the renewals team, manage the global renewals pipeline, forecast renewals and churn metrics, and collaborate with sales and customer success teams to secure renewals efficiently. This role requires strong leadership skills and expertise in SaaS renewals and customer success principles.

As the Director of Account Management, you will lead a team of Account Managers to meet revenue targets, provide sales coaching, and improve team capabilities. Responsibilities include hiring talent, forecasting sales performance, conducting executive presentations, and training sales staff. You will be expected to consistently achieve and exceed revenue goals while fostering a collaborative and learning-rich environment.

The Senior Content Marketing Manager at Pendo will develop and execute content strategies aimed at establishing the company's thought leadership in software experience management, targeting enterprise buyers. The role involves creating high-quality content, collaborating with teams, and connecting content performance to marketing outcomes.

The Associate Customer Education Manager will design, develop, and deliver engaging training for Pendo users and administrators. Responsibilities include creating course materials, managing development projects, evaluating learning outcomes, and updating content based on user feedback. They will work closely with subject matter experts to ensure accuracy and effectiveness in teaching methodologies.

The Manager of Customer Education will lead a team focused on developing live and on-demand educational programs for Pendo users. Responsibilities include overseeing the education roadmap, creating content, managing performance metrics, and enhancing user experience through training initiatives. The role demands collaboration and strong management skills to adapt programs based on evolving business needs.

The role involves managing customer onboarding and technical account management for Pendo users, ensuring successful implementation, and providing ongoing technical guidance. The manager will advocate for customers internally and maintain strong relationships to maximize their ROI with Pendo software.

As an Associate IT Engineer, you will provide exceptional customer service, primarily offering technical support to employees through various communication channels. Your role involves troubleshooting macOS and Windows issues, maintaining documentation of service requests, and collaborating with IT colleagues on global support initiatives while ensuring security and efficiency in operations.

As a Frontend Engineer at Pendo, you will develop user-friendly interfaces, manage data flow, and implement user-centered designs for dynamic web applications, collaborating with cross-functional teams to enhance user experiences and improve data visualization tools.

As a Business Development Representative at Pendo, you will be responsible for generating new and high-quality pipeline for one of our sales territories. You will engage in strategic research of the SaaS/Web Application space, work with Account Executives, and deliver effective outreaches through various channels. This role serves as training for transitioning to a sales executive at Pendo.

The Sr. Customer Success Manager will partner with customers to enhance their experience and drive business value using Pendo's technology. Responsibilities include managing customer portfolios, conducting business reviews, creating success plans, and advocating for customer needs internally. The role requires a deep understanding of customer objectives and project management to ensure account success and retention.

The Sr. Business Systems Analyst at Pendo will collaborate with multiple teams to lead global Salesforce projects, analyze business needs, document user stories, and implement QA testing systems. Responsibilities include testing Salesforce applications and handling real-time support for integrated applications, focusing on automation and continuous improvement.

The Sr. Sales Engineer at Pendo collaborates with Account Executives to address customer challenges related to software adoption and analytics. Responsibilities include delivering presentations, scoping evaluations, and managing technical requirements while ensuring smooth handoffs to implementation teams. Strong technical and business acumen is essential, along with expertise in selling solutions to large enterprises.

The Sr. Recruiting Coordinator will manage logistics for the interview process, schedule interviews across different time zones, build relationships with hiring teams, and oversee administrative tasks in recruiting operations while reporting on hiring analytics.

The Account Manager at Pendo will manage a book of commercial customers, focusing on customer retention and growth. Responsibilities include developing strategies for renewals, increasing business penetration, managing opportunity pipelines, negotiating deals, and collaborating with cross-functional teams.

As an Account Director for Enterprise Sales, you will drive revenue by developing new business and executing sales strategies within enterprise accounts. This role involves cultivating relationships with senior executives and managing a diverse sales pipeline. You will leverage sales tools and methodologies to forecast and track sales opportunities while collaborating with team members.

As an Account Director for Enterprise Sales, you will drive revenue growth by managing and expanding business opportunities with existing and new enterprise accounts. Your role involves executing sales strategies, engaging with senior executives, building sales pipeline, and collaborating with other departments to deliver sales success.

The Engineer Manager leads a team of 5-10 engineers to develop the Pendo for Employees (P4E) product, focusing on both front-end and back-end development. Responsibilities include supporting technical leads, fostering team development, managing priorities, and delivering high-quality software using Agile methodologies.

The Sr. Product Marketing Manager for Competitive Intelligence at Pendo will analyze competitive data, assist in market scanning and competitive analysis, and collaborate with sales and product teams to create impactful competitive content. They will also conduct sales training, contribute to product strategy, and present findings to stakeholders.

The Sr. Manager of Sales Engineering will lead and coach a team supporting the Enterprise segment, collaborating closely with sales leaders to drive quota attainment and improve team performance. Key responsibilities include hiring new members, mentoring the team, assessing performance, and driving cross-functional initiatives.

The Director of Sales Engineering will lead and mentor a team of sales engineers, align technical presentations with sales strategies, ensure team performance, and support cross-functional collaboration, while fostering a productive culture in the London office.