Sr. Quality Engineer

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

We’re seeking a Sr. Quality Engineer to join our Research, Design & Development team. In this role, you will lead process and product improvements in a highly collaborative environment—and align our new material and product standards, specifications, testing protocols and vendor capabilities to guarantee the best products for our consumers. In addition, you will work closely with our Operations team in training and implementing every aspect of our quality program to ensure consistent product delivery. This role requires strong engineering and collaboration skills with a focus on implementing quality processes and policies—including the ability to influence and guide various teams.

A day in the office looks like this:  

• Owning and developing Product Test Plans
• Reviewing product expectations and identifying appropriate safety, reliability and durability testing
• Presenting product test plans and results to RD&D and Supply Chain teams to facilitate informed product decisions
• Analyzing test results to summarize product performance against testing requirements
• Creating and maintaining a library of test methods/protocols to ensure consistency and repeatability of all in-house testing and third-party lab testing
• Identifying industry standards for raw material and finished product testing
• Coaching and training RD&D team on appropriate testing standards
• Collaborating with in-house Lab Manager to identify required testing capabilities
• Participating in failure analysis and facilitating baseline testing for product improvement projects
• Leading and/or supporting root-cause analysis for customer service inquiries
• Collaborating with Product Integrity and Compliance teams

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

• BS/MS degree in Engineering, Science or Quality Management
• 5+ years of product engineering experience
• 3+ years of implementing quality engineering processes
• Deep understanding of raw material processing and handling in global manufacturing environments
• Deep understanding of manufacturing processes
• Proven work experience in fields of Quality, Engineering and Testing Standards
• Mastery in ASTM, ANSI/BIFMA and other testing standards; can readily identify appropriate test standards for each application
• Experience working with third-party testing labs
• Experience in MS Office, with an emphasis on an ability to build and present reports
• Experience in communication through remote mediums, such as video conferences, e-mails and text communication
• Regulatory requirement expert within furniture
• Must be comfortable with systems and data analysis

Additional Information

And here’s our end of the bargain! 

• Salary: $130,500-$145,000 with an annual bonus of up to 10%
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

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