Sr Quality Engineer – Customer Liaison

Posted Yesterday
Be an Early Applicant
5 Locations
In-Office
Senior level
Automotive
The Role
Serve as the customer liaison between JIT plants and Trim production, perform on-site problem analysis, verify corrective actions, coordinate sorting and firewall activities, run audits, track KPIs, conduct Gauge R&R and inspector training, and support resident Trim engineers with technical guidance and feedback loops.
Summary Generated by Built In

JOB DESCRIPTION

Sr Quality Engineer – Customer Liaison

What can you expect?

Adient (NYSE: ADNT) is a global leader in automotive seating. With more than 65,000 employees in 29 countries, Adient operates ~200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. We take our products from research and design to engineering and manufacturing — and into millions of vehicles every year. For more information, please visit www.adient.com

What will your responsibilities be?

  • Interface between customer JIT and Trim production plant

  • JIT onside problem analyzes and close feedback to Trim plant

  • Verification of improvement action at JIT plants

  • Coordination of sorting activities at JIT plants

  • Supporting local Trim resident engineers with technical knowledge, organization firewall set up and feedback loops

  • Boundary book set up between OEM, JIT and Trim plant

  • KPIs: customer satisfaction JIT, IRPPM, ICPPM, Firewall head count JIT,

  • Firewall audits at JIT – incl. following up on improvement action plan

  • Inspector Gauge R&R evaluation and inspector training

Which qualifications are we looking for in potential employees?

  • Technical education (Bachelor’s degree or equivalent technical qualification).

  • Proven professional experience in quality management within the automotive industry.

  • Experience in customer quality management and direct communication with OEMs and Tier 1 customers.-

  • Strong analytical and problem-solving skills with a structured approach to root cause analysis.-

  • Good knowledge of automotive quality management tools and methodologies, e.g. VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why.-

  • Fluent English (written and spoken); German is an advantage.-

  • High willingness to travel (approximately 70%).

Adient is committed to equal employment opportunity, diversity and inclusion in the workplace. As a true global company, our leaders and employees come from various cultures across the world. Our diversity is a source of inspiration enabling us to achieve our goals and build an inclusive company culture.

We are looking forward to receiving your application including your salary expectations and your earliest availability date. If you have additional questions, please do not hesitate to contact Miroslav Luhovy on ​ +421 32/741 30 58 .

PRIMARY LOCATION

Birmingham

Skills Required

  • Bachelor's degree or equivalent technical qualification
  • Proven professional experience in quality management within the automotive industry
  • Experience in customer quality management and direct communication with OEMs and Tier 1 customers
  • Strong analytical and problem-solving skills with structured root cause analysis experience
  • Knowledge of automotive quality tools and methodologies (VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why)
  • Experience with Gauge R&R evaluation and inspector training
  • Fluent English (written and spoken)
  • German language skills
  • Willingness to travel approximately 70%

Adient Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Adient and has not been reviewed or approved by Adient.

  • Retirement Support A 401(k) with company matching contributions is highlighted, with corporate filings indicating ongoing employer match funding. This provides meaningful long-term savings support for U.S. employees.
  • Leave & Time Off Breadth Paid holidays and PTO/vacation are included, with indications that PTO levels compare favorably to some peers. Parental/family leave is also available in certain contexts.
  • Healthcare Strength Core medical, dental, and vision coverage are offered alongside HSAs/FSAs and protection benefits such as life/AD&D. These elements establish a comprehensive baseline that strengthens the overall package.

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The Company
HQ: Burscheid
12,048 Employees
Year Founded: 2016

What We Do

Adient is a global leader in automotive seating. With approximately 77,000 employees in 32 countries, Adient operates 202 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. Our integrated, in-house skills allow us to take our products from research and design to engineering and manufacturing — and into more than 19 million vehicles every year.

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