Sr QA Engineer- Web

Job Title: Sr QA Engineer- Web 

Location: Bangalore, Karnataka-India 

Position Overview: 

Johnson Controls is seeking an experienced Sr QA Engineer- Web to join our global Marketing IT team supporting the development of public-facing websites. The QA Analyst will play a crucial role in ensuring the quality, validation, and performance of our Web-based solutions, collaborating closely with development teams to deliver seamless, high-performing, and secure digital experiences. The ideal candidate will possess a strong background in testing, quality assurance best practices, and performance validation, specifically in the context of public-facing websites. The Senior QA will work closely with cross-functional teams to ensure that all deliverables meet the highest standards of quality, security, and performance 

Key Responsibilities: 

• Collaborate with cross-functional teams, including developers, designers, project managers, and business stakeholders, to understand requirements and ensure that quality assurance is integrated into the entire development lifecycle. 

• Develop and implement detailed test plans and test cases based on business requirements, technical specifications, and user stories. Define testing methodologies, including functional, non-functional, regression, and performance testing. 

• Provide leadership in best practices for quality assurance and testing within the team. Guide the development teams on test automation frameworks, quality benchmarks, and industry standards. 

• Conduct thorough functional and regression testing for Web solutions, ensuring that features, functionality, and business logic are working as expected across different browsers, devices, and environments. 

• Design and execute performance and load testing to ensure the scalability and responsiveness of the Web solutions. Identify potential bottlenecks, performance issues, and provide recommendations for improvements. 

• Lead the development and implementation of automated tests to increase testing efficiency, reduce manual testing efforts, and ensure rapid delivery of high-quality releases. 

• Identify, report, and track defects in the system. Collaborate with development teams to resolve issues efficiently and ensure that the system meets quality standards before release. 

• Ensure the application’s responsiveness, accessibility, and compatibility across various devices, browsers, and operating systems. 

• Maintain detailed documentation of testing processes, test cases, results, and known issues. Provide clear and actionable reports to stakeholders, highlighting testing progress, risks, and quality metrics. 

• Work closely with marketing, content, UX/UI, and business teams to ensure that user-facing features are fully tested, validated, and aligned with business objectives. 

• Perform security testing to identify vulnerabilities and ensure the solution meets organizational security standards and best practices. 

• Drive continuous improvement initiatives for the QA process. Stay up to date with industry trends, tools, and technologies, and integrate them into the team’s workflow to improve efficiency and quality. 

Qualifications: 

• Bachelor’s or Master’s Degree in Computer Science, Information Technology, or a related field. 

• Minimum of 8-10 years of experience in quality assurance, testing, and validation, specifically for web-based solutions and public-facing websites. 

• Understanding of Sitecore-based solutions, including Sitecore XP, Sitecore SXA, and Sitecore JSS is preferred. Previous experience testing Sitecore implementations is a plus. 

• Hands-on experience in performance and load testing, using tools like JMeter, LoadRunner, or other performance testing tools. 

• Proven experience with automated testing frameworks such as Selenium, Cypress, or other relevant tools for web applications. 

• Experience in testing and validating the compatibility of websites across different browsers, devices, and screen sizes. 

• Experience working in an Agile/Scrum environment, with familiarity with Agile tools such as Jira, Confluence, or similar platforms. 

• Experience using defect tracking tools such as Azure DevOps, JIRA, Bugzilla, or similar tools to report and manage issues. 

• Understanding of cloud environments, preferably Azure, and experience with cloud-based testing solutions. 

• Experience with security testing and accessibility testing to ensure secure and inclusive user experiences. 

• Ability to analyze complex issues, understand intricate technical requirements, and provide actionable insights and solutions. 

• Strong verbal and written communication skills to collaborate effectively with both technical and non-technical stakeholders. 

• Strong attention to detail, ensuring that every aspect of the product is tested thoroughly and meets the required quality standards. 

• Demonstrated ability to troubleshoot complex issues and offer creative solutions in a fast-paced development environment. 

• Relevant certifications in software testing (e.g., ISTQB, Certified ScrumMaster, or similar) are a plus.