Sr. Project Manager

RESPONSIBILITIES

PROJECT MANAGEMENT:

• Lead multiple concurrent capital improvement (Capex) and tenant installation (TI) projects from initial scope development through design, bidding, construction, turnover, and financial closeout
• Establish project objectives, scopes of work, budgets, schedules, procurement strategies, and execution plans in partnership with internal stakeholders
• Manage projects that may include:
  • Lobby restorations and renovations
  • Storefront renovations and replacements
  • Corridor and restroom renovations
  • Façade, roof, window, and Local Law 11/FISP work
  • HVAC, electrical, plumbing, sprinkler, and other building-system improvements
  • Pre-built and build-to-suit spaces
  • Tenant-performed construction and alteration projects
  • Specialty exhibit, visitor-experience, media, AV/IT, fabrication, and other technically integrated projects
  • Direct all phases of design and construction, including programming, feasibility analysis, design development, budgeting, value engineering, scheduling, permitting, construction administration, commissioning, turnover, and closeout
  • Conduct regular site visits to monitor progress, workmanship, safety, logistics, and compliance with approved plans and project requirements
  • Develop and coordinate construction logistics for occupied and high-traffic environments, including tenant continuity, visitor impacts, noisy work, night work, freight, overtime, temporary protections, access, security requirements, and phased execution
  • Identify potential project risks, delays, cost impacts, operational conflicts, and required decisions; develop mitigation plans, maintain current risk and decision tracking, and escalate significant concerns with clear recommendations when appropriate

  FINANCIAL & CONTRACT MANAGEMENT:

  • Support the development of annual and long-term capital plans by providing project budgets, forecasts, timing assumptions, risk assessments, and execution recommendations in partnership with Property Management, Leasing, Finance and Accounting, and other stakeholders
  • Maintain accurate project forecasts, cash-flow projections, commitments, change-order logs, and cost-to-complete reporting
  • Review proposals, bids, contracts, invoices, requisitions, and change orders for accuracy, completeness, and alignment with approved project scope and budget.
  • Lead procurement and contractor-selection strategies, including RFP and bid-package development, bidder shortlisting, proposal analysis, scope leveling, bidder interviews, CM/GC and GMP evaluation, award recommendations, contract administration, and compliance documentation
  • Monitor project financial performance and provide timely reporting on budgets, commitments, anticipated costs, variances, and cash flow

  CONSULTANT, CONTRACTOR, & STAKEHOLDER MANAGEMENT:

  • Select, coordinate, and manage architects, engineers, contractors, consultants, and other project partners, holding each accountable for schedule, budget, quality, safety, and contractual obligations         
  • Coordinate project activities with building operations, engineering, security, and other stakeholders to minimize disruption to tenants, visitors, and ongoing property operations, including planning for access, freight, overtime, night work, temporary protections, and operational phasing
  • Serve as a primary point of contact for tenants and internal stakeholders throughout the project, including kickoff meetings, progress updates, approvals of tenant-requested changes, possession-date notices, delay notifications, and issue resolution
  • Prepare and deliver clear project updates and executive-level presentations that communicate progress, decisions, risks, financial status, and required next steps
  • Build productive working relationships across internal teams and with tenants, consultants, contractors, and external partners

  QUALITY, COMPLIANCE, & CLOSEOUT:

  • Ensure construction meets approved drawings, specifications, contractual requirements, ESRT standards, and applicable building codes and regulations
  • Coordinate project requirements involving DOB, FDNY, Landmarks, environmental consultants, special inspections, façade-compliance processes, permitting, testing, commissioning, and signoffs with project teams and relevant authorities
  • Oversee project turnover and closeout, including punch-list completion, certificates and approvals, warranties, as-built drawings, operations and maintenance materials, final invoicing, and financial reconciliation
  • Maintain authoritative project documentation across applicable PMIS, financial, scheduling, and collaboration platforms, including contracts, commitments, forecasts, invoices, schedules, meeting minutes, permits, risk and decision logs, and closeout records
  • Develop and implement project-management standards, controls, templates, and best practices that improve consistency, transparency, and execution across assigned projects and the portfolio department

  PROJECT AND TEAM LEADERSHIP & MENTORSHIP:

  • Mange, coach, and develop a team of approximately one to three project management professionals
  • Lead cross-functional project teams and provide day-to-day guidance, coaching, and mentorship to project management professionals as assigned
  • Establish clear project roles, expectations, decision paths, and accountability standards, and coordinate project responsibilities with Design & Construction leadership based on business priorities and capacity  
  • Review project plans, controls, risks, and reporting when requested; share best practices and support consistent project execution across the team

WHAT SUCCESS LOOKS LIKE

You independently lead complex projects from inception through closeout and consistently deliver against approved scope, schedule, budget, and quality expectations
You establish clear direction for project teams and partners, maintain high quality and accountability standards, and build productive relationships with tenants and stakeholders
You identify potential risks early, communicate issues clearly, and develop practical solutions that protect project objectives and minimize operational disruption
Construction logistics and phasing are proactively coordinated to protect tenant continuity, visitor experience, and ongoing building operations
You provide effective project leadership and mentorship, strengthen and develop team capabilities, and support consistent execution across assigned projects
Project reporting and financial information are accurate, current, and communicated to stakeholders in a timely manner
Consultants and contractors are held accountable for their performance, and projects are properly documented and closed out

REQUIRED SKILLS / ABILITIES

Strong knowledge of construction budgeting, forecasting, scheduling, contract administration, cost reporting, and project controls
Demonstrated ability to lead cross-functional project teams and mentor project management professionals
Extensive experience delivering commercial office capital improvement and tenant construction projects, preferably within an occupied property portfolio
Strong working knowledge of building infrastructure and MEP systems, including HVAC, electrical, plumbing, fire protection, and life-safety systems
Experience managing complex, high-profile projects involving multiple stakeholders, operational considerations, and strict schedule or quality requirements
Ability to communicate effectively with tenants, senior executives, technical professionals, contractors, and other stakeholders
Strong understanding of construction drawings, specifications, contracts, change orders, permitting, inspections, and project-closeout requirements
Demonstrated ability to manage multiple projects, priorities, budgets, and deadlines simultaneously
Strong negotiation, problem-solving, decision-making, and conflict-resolution skills
Highly organized and detail-oriented, with the ability to anticipate risks and maintain accurate project documentation
Excellent written, verbal, presentation, and interpersonal skills
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
Experience with project-management, scheduling, construction-document, collaboration, and cost-accounting platforms such as Procore, Yardi/PAYscan, Microsoft Project, SharePoint, PlanGrid, and Bluebeam
Knowledge of New York City construction practices, DOB and FDNY requirements, Landmarks coordination, Local Law 11/FISP processes, permitting, inspections, and applicable building codes strongly preferred

EDUCATION & EXPERIENCE

Bachelor’s degree in Construction Management, Engineering, Architecture, Real Estate, or a related field strongly preferred; equivalent relevant experience will also be considered
At least 15 years of progressively responsible experience managing commercial design and construction projects, including significant experience with capital improvements, tenant installations, base-building, or specialty construction projects
Experience overseeing projects throughout the full lifecycle, including planning, design, procurement, construction, turnover, and financial closeout
Experience working for a commercial real estate owner, developer, construction manager, general contractor, or comparable organization preferred
Professional certifications such as PMP, CCM, LEED AP, or equivalent credentials are a plus

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer
Ability to travel between properties and regularly access active construction areas
Ability to walk construction sites, climb stairs, and comply with required site-safety procedures
Must be able to lift up to 15 pounds at times

WHAT YOU CAN EXPECT

At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
• Positive – you possess a service-oriented attitude with excellent follow through

BENEFITS

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital, Accident, and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional, financial, and legal support

WELL-BEING

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs