Jobs at Empire State Realty Trust

Assist the Engineering team in mechanical operations, plumbing, energy management, maintenance, and repairs to ensure optimal performance of building systems.

The Sr. Network Engineer will lead network architecture, provide technical expertise, manage incidents, and ensure network security compliance while optimizing infrastructure across multiple sites.

Supports the Observation Deck sales cycle by processing advance ticket orders, maintaining client and sales records, responding to customer inquiries, supporting group visits and events, assisting with sales and marketing materials, and coordinating administrative projects. The role uses Ventrata, Salesforce, and Monday.com while collaborating with sales, marketing, ticketing, and operations teams to meet service standards, manage bookings accurately, and maintain customer relationships.

Independent six-month consultant to assess and optimize travel trade and group sales. Deliver a 10-day assessment, 30/60/90-day action plans, sales operations recommendations, account segmentation, partner engagement strategies, tech and reporting improvements, coaching, SWOT analysis versus competitors, and a final transition document enabling ESBO leadership to implement lasting sales process and structure changes.

Assist in social media content creation for the Empire State Building, focusing on short-form videos, memes, and audience engagement across various platforms.