We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a Sr. Project Coordinator, you'll play a pivotal role in identifying and implementing improvements that enhance client experience, drive operational efficiencies, and mitigate fraud losses. You'll quantify fraud risk exposures and evaluate strategies for loss prevention and mitigation. Supporting new initiatives from risk identification through solution planning and implementation, you'll ensure strategic projects are executed effectively. As a key member of cross-functional teams, including Strategy, Analytics, and Operations, you'll help deliver initiatives that shape the future of banking at CIBC.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
- Problem Solving - Approach challenges in a structured manner, analyzing data and situations thoroughly to guide productive decisions and outcomes.
- Relationship Management - Build strong relationships both internally and externally, understand diverse stakeholder perspectives, and facilitate collaborative problem solving to deliver the best solutions for clients, employees, and stakeholders.
- Task Achievement - Apply knowledge of strategy development, process engineering, and project management principles to plan, prioritize, and organize work efficiently, considering available resources and constraints.
Who you are
- You love to learn. You're passionate about expanding your knowledge and believe there are no limits to what you can achieve.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed insights in an impactful way.
- You're driven by collective success. You recognize that collaboration turns good ideas into great ones, and value working with an inclusive team to bring shared visions to life.
- You embrace and champion change. You continuously evolve your thinking and approach to deliver your best work.
- Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-141 Bay, 17th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Corrective and Preventive Action (CAPA), Prioritization, Process Improvements, Progress Monitoring, Project Coordination, Project Planning, Project Schedule, Project Scope Development, Workforce PlanningSkills Required
- Experience quantifying fraud risk exposures and evaluating loss prevention/mitigation strategies
- Project management skills including project planning, schedule and scope development, coordination
- Process engineering and process improvement experience
- Corrective and Preventive Action (CAPA) knowledge
- Strong problem solving, data analysis, and progress monitoring abilities
- Relationship management and cross-functional collaboration experience
- Workforce planning or related resource planning experience
- Legally eligible to work at the specified location (may require valid work or study permit)
- Willingness to participate in assessments (attribute-based, simulations, possible tests)
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What We Do
CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada
