Sr. Product Program Manager

Posted 5 Hours Ago
Be an Early Applicant
3 Locations
119K-140K Annually
Mid level
Fintech • Cryptocurrency
Robinhood's mission is to democratize finance for all.
The Role
As a Senior Product Program Manager at Robinhood, you will ensure operational readiness for product launches, develop readiness plans, identify customer insights, and collaborate with teams for flawless project execution. You'll also track key metrics and address customer feedback effectively.
Summary Generated by Built In
Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

As a Product Program Manager at Robinhood, you will play a critical role in ensuring the operational readiness of product launches and large-scale initiatives. Your responsibilities will include developing and socializing detailed operational readiness plans and timelines, as well as gathering, testing, and approving operational requirements prior to launches. You will collaborate with various internal teams to align efforts and ensure that each project is launched with flawless execution.

It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

  • Define, track, and communicate key launch operational metrics
  • Capture customer insights to inform product strategy and roadmap adjustments
  • Collect frontline agent feedback on customer sentiment, product inquiries, and feature requests
  • Address bugs or issues requiring immediate attention

What you bring

  • Proven experience in program or project management
  • Exceptional organizational and time management skills
  • Strong communication and collaboration abilities
  • Skill in efficiently implementing operational strategies and achieving tangible outcomes
  • Capability to identify and address risks, challenges, and necessary adjustments to timelines when required.

What we offer

  • Market competitive and pay equity-focused compensation structure
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more!
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits


We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.

Please see the independent bias audit report covering our use of Covey here.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$119,000$140,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$105,000$123,000 USD

Zone 3 (Lake Mary, FL)

$93,000$109,000 USD

Click here to learn more about available Benefits, which vary by region and Robinhood entity.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.

The Company
HQ: Menlo Park, CA
3,464 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Robinhood was founded on a simple idea—that our financial markets should be accessible to all. In an industry where barriers have prevailed for too long, this hasn’t always been easy. We’re leveling the playing field by making trading more intuitive, more affordable, and more inclusive to ensure that everyone, regardless of wealth or industry knowledge, feels empowered to participate in the financial system.

Full Disclosures: rbnhd.co/social_media_disclosures

Why Work With Us

Robinhood looks to hire employees who embody a high-growth mindset, set ambitious goals, make decisions independently, and who show up as accountable. The work moves fast, and resilience is key. Maintaining grit, perseverance, and self-motivation are critical to an employee's success at Robinhood, but so is staying humble and sharing credit.

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