Jobs at Robinhood

Handle inbound customer calls for accounts with active fraud alerts; investigate fraud across ACH, debit card, crypto and wire transfers; gather customer information and documentation; determine fraud or no-fraud using investigative techniques; document findings, communicate next steps to customers, and surface emerging fraud trends through analysis.

Lead vision, strategy, and execution for Government Products, building zero-to-one consumer fintech products in partnership with U.S. government stakeholders. Guide cross-functional teams, navigate regulatory and operational complexity, run experiments and data analysis, and drive national launches while collaborating with legal, compliance, policy, operations, and external partners.

The Customer Experience Manager leads and develops a customer support team, enhances the customer experience in financial services, and serves as a subject matter expert.

Lead and mentor a backend engineering team building distributed, high-reliability brokerage systems. Drive technical roadmap, architectural decisions, operational metrics, and cross-functional alignment with product, legal, compliance, and operations while supporting career development and consistent delivery.

Review and approve public-facing communications to ensure SEC/FINRA and internal policy compliance. Advise product, marketing, and social teams, audit materials, implement process improvements, and guide stakeholders on high-risk topics like options, margin, and promotions.

As a Senior Partnerships Manager, you'll build and manage partnerships within the cryptocurrency ecosystem, evaluate new opportunities, lead negotiations, and ensure alignment with product goals while collaborating with engineering and compliance teams.

Lead firm-commitment underwriting operations and retail new-issue distribution, ensuring compliance with FINRA rules across deal lifecycle. Supervise due diligence, pricing, allocation, settlement, WSPs, and reporting while partnering with Compliance, Finance, and Trading Operations. Advise on underwriting operations technology and maintain supervisory controls.

The Finance & Strategy Senior Analyst supports venture fund initiatives through financial modeling, portfolio analysis, and reporting. Responsibilities include financial planning, tracking performance metrics, and contributing to process improvements.

As a Staff Product Manager for Cortex, you will lead the product roadmap, drive AI technical strategy, ensure compliance, and oversee cross-functional execution to enhance customer experience.

Lead containerization of a legacy monolith, integrate backend systems with Robinhood infrastructure, drive backend improvements and automation, own projects end-to-end, and participate in on-call rotation to ensure platform reliability.

Investigate complex insider risk incidents using behavioral, technical, and contextual analysis. Conduct personnel vetting, risk assessments, and vendor reviews. Leverage AI and telemetry to detect and remediate nation-state influence, data leaks, and unauthorized disclosures. Partner with Legal, People, Privacy, and technology teams to advise on controls, improve detections and playbooks, and drive program maturity across global operations.

Design, implement, and operate core distributed storage infrastructure for Postgres, NoSQL, and caching at scale. Lead sharding, query routing, proxy services, connection pooling, multi-region failover, observability, and control-plane automation to improve availability, performance, and cost efficiency.

Build and improve core infrastructure for database access, focusing on reliability and performance while implementing automation to reduce manual operations.

Lead Robinhood's global corporate income tax function, directing international tax strategy, transfer pricing, intercompany agreements, tax provision (ASC 740), indirect tax compliance, and tax guidance for M&A. Manage and grow a team of senior tax professionals, partner with product, accounting, legal, and treasury, and present tax matters to executive leadership.

As a Staff Software Engineer on the Storage Platform team, you will design distributed storage systems, improve database reliability and performance, build automation for database management, and ensure high availability for user-facing products.

Lead product strategy and execution for advanced crypto trading features and CeDeFi experiences. Own trading UX, order types, exchange integrations, smart order routing, staking and DeFi-backed products, collaborate with cross-functional teams, use research and analytics to improve execution quality and deliver high-quality products in a fast-moving market.

The Risk Governance Senior Specialist will implement and manage risk programs for a derivatives trading platform, analyze risks, oversee margin management, conduct stress testing, and ensure compliance with regulatory submissions.

As Derivatives Risk Oversight Lead, you'll manage risk programs, monitor financial risks, validate risk models, and ensure compliance with regulatory requirements in derivatives trading.

Manage daily office operations at the Toronto location, oversee workplace services, coordinate with vendors, plan events, and maintain budget reports while ensuring a productive workspace.

Design, build, and maintain solutions within Salesforce for internal operations. Develop applications, integrations, and configurations, ensuring system stability and user support.