Jobs at Robinhood

Advocate for Robinhood’s policy priorities by building relationships with U.S. policymakers, leading industry association engagement, analyzing legislative and regulatory developments, and preparing executives for government stakeholder meetings. The role also translates complex financial services policy for internal partners and drives federal advocacy strategy in coordination with Legal, Communications, and senior leadership.

Reviews customer complaints to determine regulatory filing requirements under FINRA rules, performs quality assurance, prepares regulatory reports, analyzes complaint trends, builds controls and metrics, and improves compliance procedures. The role also trains contractors, drafts standard operating procedures, maps workflows, escalates high-risk cases, and supports senior management reporting and cross-functional compliance initiatives.

Build and maintain scalable iOS applications for crypto perpetuals trading. Design high-performance mobile experiences with real-time market data, charting, order entry, position management, and risk-aware workflows. Partner with product, design, backend, and data teams; improve performance, observability, reliability, and release stability; lead technical planning; resolve incidents; mentor engineers; and establish architecture, testing, documentation, and engineering standards.

Design and implement futures risk management programs covering operational and technology risk assessments, automated monitoring and alerting, control testing, regulatory compliance, and risk exposure reporting. Build ETL pipelines, real-time monitoring systems, dashboards, and advanced analytics to identify trading anomalies, system issues, and risk trends. Apply CFTC and NFA requirements to supervisory procedures and controls, investigate complex risk scenarios, and recommend mitigation strategies while partnering with cross-functional stakeholders.

Investigate suspected fraud alerts end to end, determine fraud outcomes, identify emerging trends through data analysis, document case rationales, refer cases to relevant teams, and occasionally communicate with customers. The intern will use critical thinking, pattern detection, and analytical skills to protect customers and reduce fraud exposure.

Design, build, test, release, and maintain reliable, scalable backend systems supporting financial products. Own critical services, integrate with external financial institutions, collaborate cross-functionally, and improve engineering practices and developer workflows while developing expertise in financial systems.

Design and build full-stack systems supporting Robinhood’s international expansion, including localized onboarding, KYC/AML, multi-currency funding, regional trading, growth mechanisms, and internationalization platforms. Develop React/TypeScript frontends and scalable Go/Python backend services, ensuring reliability, observability, security, compliance, and high availability. Lead technical designs, product delivery, production operations, and cross-functional collaboration across product, design, legal, compliance, and platform teams.

Build and operate full-stack software supporting Robinhood’s international expansion. Develop React and TypeScript interfaces, Go and Python backend services, localized onboarding, KYC/AML, multi-currency funding, trading experiences, growth systems, and internationalization platforms. Design distributed systems and APIs, ensure reliability and observability, lead technical delivery, and collaborate with product, design, compliance, legal, and platform teams.

Lead and develop a customer experience team supporting complex financial topics. Coach employees, manage performance, foster an inclusive culture, handle escalated customer issues, and provide expertise on equities, corporate actions, custodial accounts, IRAs, brokerage accounts, and market mechanics. The role requires active FINRA licensing, prior leadership experience, strong communication skills, and in-person work five days per week in Westlake, Texas.

Build a scalable AI security platform, foundational services, APIs, SDKs, and guardrails for AI-powered security agents. Design secure, reliable distributed systems incorporating identity, authentication, authorization, encryption, and data protection. Partner with security and engineering teams to deliver reusable platform capabilities, improve performance and developer experience, and shape the platform’s technical architecture. The role requires hands-on software engineering experience with AI platforms, cloud-native infrastructure, and large-scale systems.

Leads global indirect tax operations covering VAT, GST, sales and use tax, compliance, registrations, filings, audits, controversy, and technical advisory. Provides tax guidance for products, transactions, contracts, acquisitions, and reorganizations; partners cross-functionally on taxability, invoicing, exemptions, systems, and process improvements. Monitors regulatory changes and develops scalable, automated tax processes while hiring, mentoring, and managing tax professionals.

Investigate and resolve high-visibility, escalated customer cases for executive, regulatory, or public channels. Collaborate with Compliance, Legal, and leadership, perform root-cause analysis, de-escalate sensitive situations, and manage social media and public-platform incidents to protect customer experience and brand.

Provide advanced customer support for options and margin issues, resolve escalations, develop subject-matter expertise in derivatives, collaborate with Product/Compliance/Engineering, contribute to knowledge bases and process improvements, and support Event Contracts after obtaining Series 3.

Provides advanced customer support for options, margin, and event-contract trading issues. Resolves escalated cases, de-escalates customers, analyzes customer insights, improves support processes, contributes to knowledge and training content, and collaborates with Product, Compliance, and Engineering. Requires financial-services customer experience, active trading or trade-desk experience, Series 7 and 63 licenses, and familiarity with CRM tools.

Provides overnight customer support for complex options trading, margin, and event contract issues. Resolves escalated cases, explains trading products, identifies customer trends, and collaborates with Product, Compliance, and Engineering teams. The role also contributes to knowledge bases, training, onboarding, process improvements, and customer experience initiatives while maintaining regulatory compliance. Series 3 licensure enables event contract support.

Manage Robinhood’s investor relations program, including quarterly earnings, monthly metrics reporting, public disclosures, investor marketing, executive preparation, shareholder and analyst meetings, and investor events. Build relationships across the investment community, synthesize market insights for leadership, and collaborate with Finance, Communications, Legal, the CEO, and CFO to strengthen investor understanding and confidence.

Provides real-time support to customer experience agents across chat, email, and phone. Resolves escalated customer cases using documented policies and playbooks, issues authorized credits and refunds, recognizes when to involve supervisors, documents interactions, and identifies recurring questions or process gaps. The role emphasizes empathetic de-escalation, clear communication, and teaching agents to handle similar issues independently.

Provides advanced customer support for options, margin, and event-contract trading issues. Resolves escalated concerns, de-escalates customers, analyzes trends, contributes to knowledge bases and training, and collaborates with Product, Compliance, and Engineering teams to improve customer experience and platform functionality. Requires active Series 7 and 63 licenses, with Series 3 required within 120 days. The role includes overnight remote shifts after onboarding and supports active traders.

Own full-cycle recruiting for specialized technical and infrastructure engineering roles. Build candidate pipelines through proactive sourcing, partner with hiring managers on role requirements and candidate profiles, coordinate with recruiters and sourcers, track hiring progress, and improve recruiting workflows using Greenhouse, Gem, and AI-supported tools.

Manage full-cycle recruiting for specialized technical and infrastructure engineering roles. Build candidate pipelines through research, outreach, and passive-candidate sourcing; partner with hiring managers on role requirements and candidate profiles; coordinate with recruiters and sourcers; track hiring progress; and use Greenhouse, Gem, and AI tools to improve recruiting workflows and candidate engagement.