Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.
Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.
Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.
We're seeking a proactive and detail-oriented Director of Product Operations to synchronize cross-functional teams, ensure timely release of features, and manage resources for efficient project delivery. The ideal candidate will excel in coordinating version releases, project managing feature deployments, overseeing daily meetings, and optimizing resource allocation among Product, Development, DevOps, QA and Data teams.
RESPONSIBILITIES
- Coordinate and synchronize efforts across various teams to ensure smooth collaboration and alignment of objectives.
- Manage version release schedules and timelines, ensuring timely deployment of features and updates.
- Project manage feature releases, from planning to execution, to ensure on-time delivery and quality standards.
- Facilitate daily meetings, providing updates, addressing challenges, and fostering a collaborative environment.
- Optimize resource allocation among teams to ensure teams meet their deadlines.
- Identify and address bottlenecks or challenges in project execution, implementing solutions to improve efficiency and productivity.
- Collaborate with stakeholders to prioritize tasks, manage expectations, and ensure alignment with business objectives.
- Continuously monitor and evaluate processes, identifying areas for improvement and implementing best practices to enhance operational efficiency.
- Collaborating with stakeholders in multiple countries.
REQUIREMENTS
- Bachelor's degree in business, engineering, or related field.
- Excellent communication skills both in English and Hebrew.
- Proven experience in establishing and successfully leading Product Ops in a software company (300+ employees).
- Strong organizational and communication skills, with the ability to coordinate and lead cross-functional teams.
- Proficiency in project management tools and methodologies.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Attention to detail and ability to manage multiple projects simultaneously.
- Strong problem-solving skills and ability to think strategically.
- Experience in resource management and optimization is a plus.
- Knowledge of Agile and Scrum methodologies is highly desirable.
WHAT WE OFFER
- Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
- Team Culture: A collegial, collaborative, fun work environment with frequent team events
- Equity: All new hires are eligible for equity grant participation
- Professional Development: Sponsored learning & development programs
- Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)
What the Team is Saying
What We Do
Pontera is a Fintech company that helps financial advisors report on, manage, and trade their clients' held-away accounts, including 401(k)s, 403(b)s, HSAs and more. The platform is designed to work across account types and integrate seamlessly into existing technology to help advisors improve their clients' financial outcomes. Founded in 2012, Pontera is headquartered in New York City.
At the core of our team is a strong belief that helping people retire comfortably is of critical importance. Pontera is designed to help advisors not only analyze their clients’ held away accounts to provide greater visibility, but to enable advisors to take action and manage accounts on their clients’ behalf, improving the client experience, potentially adding accretive performance, and helping to mitigate compliance and security concerns around managing held away accounts.
Each of us believes strongly in the mission of helping millions of people achieve the best retirement possible.
Why Work With Us
We are proud of our People-First mentality and culture. You will have the unique and exciting opportunity to be part of a team whose mission is to scale Pontera into one of the largest FinTech companies in the world.
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Pontera Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We're in-office on Tues/Weds/Thurs and we work from home on Mon/Fri!
