Sr Product Manager

Posted 8 Days Ago
Be an Early Applicant
San Jose, CA
97K-234K Annually
Senior level
Fintech • Payments
The Role
The Sr Product Manager will drive the strategy and road map for Peer-to-Peer payments at PayPal, working with various teams to enhance customer experiences through product development. Responsibilities include defining product strategies, communicating with stakeholders, and utilizing analytics for decision-making.
Summary Generated by Built In

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:
The P2P (Peer-to-Peer) product team enables hundreds of millions of users worldwide to send and receive money with friends, family, and even small businesses. As we launch new products and experiences, we want you to be a strategic driver of making the movement and management of money as simple, secure, and affordable as possible for all our users. In this role, you will work with engineering, design, and other product managers and stakeholders to build and execute a product roadmap around our global P2P (Peer-to-Peer) opportunities.
Meet our team:
You will be responsible for championing our customers and driving product development from concept to launch. You will be the product owner for your domain, balancing customer needs, business requirements, legal/compliance, growth, and monetization considerations.

Job Description:

In your day-to-day role, you will:

  • You help define the product strategy, roadmap, and prioritization for P2P payments, evaluate the competitive landscape, and stay informed of the latest trends
  • Be the voice of the customer's needs by spending time with customers, user research teams, and customer support teams to synthesize their feedback and market trends
  • You will manage multiple priorities with clear and measurable goals and communicate product plans, benefits, and results to all audiences, including PayPal senior leadership
  • Define key metrics and lead the execution of initiatives to improve those key metrics over time
  • Use A/B testing, analytics, market research, usability studies, and competitive analysis to drive product decisions and requirements
  • Engage closely with engineering and architecture to help determine the best technical implementation and design while balancing time-to-market needs
  • You partner closely with cross-functional teams at PayPal to design, build, and launch experiences across web and mobile apps; including Legal, Privacy, and Compliance teams, to ensure the products we deliver are within regulatory boundaries

What do you need to bring:

  • Six years of experience in Product Management at technology companies preferably, and familiarity with FinTech products and concepts
  • Experience designing and building consumer web and mobile apps with deep attention to detail and passion for creating delightful customer experiences
  • Experience building a product roadmap with ability to analyze, quantify, and articulate trade-offs of product roadmap features
  • Outstanding analytical skills, specifically in using funnel tracking and BI tools to drill down on insights and create solutions to data-driven hypotheses
  • History of leading and executing in fast-paced, high-growth, ambiguous environments with multiple stakeholders and dependent teams to deliver exceptional business impact
  • Strong written and verbal communication skills with a talent for precise communication with senior leaders and project partners

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

The Company
HQ: San Jose, CA
34,450 Employees
Hybrid Workplace
Year Founded: 1998

What We Do

HELP US REIMAGINE MONEY.

At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

PayPal is headquartered in San Jose, California and its international headquarters is located in Singapore.

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