Sr. Product Manager - Supply Chain, Logistics and Regulatory

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary
The Senior Product Manager is responsible for shaping the product vision, strategy and roadmap for products at Patterson. This role requires a deep understanding of business needs and strategy, competitive landscape, and data and technology trends to drive product and business success. The ideal candidate will be an indispensable business partner, ensuring alignment of product priorities and managing the entire lifecycle of product delivery from concept to release, and through adoption activities when needed, and retirement when relevant.
 

Essential Functions

• Develop and drive a product roadmap and release strategy aligned to business goals in partnership with senior leadership, business process owners, subject matter experts, product teams, and architects. Engage key stakeholders to gather product feedback and insights to determine how new items impact the existing roadmap.
• Adopt a continuous learning approach to understand business strategy and objectives including needs and pain points. Partner with stakeholders, to create and measure product objectives & key results (OKRs) and key performance indicators (KPIs) for product and feature release; monitor product performance and adoption and gather feedback to identify areas of improvement.
• Define and communicate the product vision and strategy in terms of business outcomes. Create effective product positioning, messaging and enablement materials.
• Advocate for the voice of the customer. Build a deep understanding of customer needs and business objectives and combine with product knowledge to make recommendations.
• Serve as the key business partner for stakeholders regarding product requirements, implementation, and support to ensure product satisfaction and manage escalations. Keep stakeholders informed of product releases and operational readiness. Promote user adoption and satisfaction through effective change management and support plans, including communications, training, knowledge articles, data preparation, etc.
• Manage the product lifecycle from concept to release; ensure timely and successful delivery of product milestones. Ensure the balance of user needs but also ensuring that the product aligns with business goals, including considerations of profitability, scalability and industry fit. Manage the end-of-life process for older product versions, including communication with business and migration planning.
• Mentor team members to mature overall product function and build business understanding; foster a culture that values rapid delivery of high value, continuous delivery and feedback, encourages experimentation, and is always focused on the employees and their needed outcomes.
• Conduct market and competitive research, and maintain current knowledge of industry trends and technological advancements, to provide best-practice recommendations and identify opportunities for product improvement and innovation.
• Comply with Company and department policies and standards; performs other duties as assigned

People Management

• Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties
• Ensures direct reports are aware of and follow ethical business practices and Company’s Code of Conduct to maintain a supportive and productive working environment.

Essential Functions: Corporate

• Use the latest knowledge of ERP and other related solutions, best practices, technological advancements and roadmaps to influence process improvements and product strategies.
• Data & Analytics: Product Manager for Power Platform, including Power Apps, Power Automate, Power Pages, and Power BI. May include Copilot Studio. Other personal productivity enabling technologies

Additional Responsibilities

• Participate or lead customer or vendor meetings
• May participate in sprint planning, story reviews and stand-ups to drive continuous improvements in the development process

Minimum Requirements

• Bachelor's Degree in Information Technology, Supply Chain/Logistics, Business Administration, or equivalent education and/or experience
• 7 years Experience in product/process design, product/project planning, and market research

Preferred Requirements

• Experience with Agile methodologies and Agile/DevOps tools
• Product Ownership of any Data Products listed in Job Overview (Customer Products, Power Platform)
• 3 or more years of experience providing ownership or direction for Supply Chain/Logistics in an ERP environment

Skills and Abilities

• Exceptional written and verbal communication skills; ability to communicate effectively and influence across all levels of the organization
• Strong analytical, strategic thinking, and problem-solving skills; ability to effectively analyze data and apply critical thinking skills
• Proven ability to lead cross-functional projects and teams and influence stakeholders at all levels; proven skills in negotiation, collaboration, advocacy, governance, and consensus building
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Data-driven approach to decision making and ability to integrate feedback into action plans
• Strong ability to align technology with business processes and objectives
• Demonstrated ability to contribute to and implement best practices
• Proactive, self-driven with a passion for product innovation

Preferred Licenses and Certifications

• Information Technology\Certified Product Owner Preferred

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly
• Hand/Eye Coordination Occasionally
• Ascend/Descend (stairs/ladder) Rarely
• Bend Rarely
• Complete Tasks in a Noisy Environment Rarely
• Feeling/Grasping/Handling Rarely
• Move/Traverse Rarely
• Repetitive Motions Rarely

Working Environment

• Noise Rarely

Environmental Conditions

• Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
• Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.

Travel Requirements

• 10% Visit customers, conferences or other office locations for research or implementations

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.