Sr. Product Manager: Post Purchase

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Role Description
As a Senior Product Manager on the Post Purchase team focused on integrations and partnerships, you will play a pivotal role in expanding our Package tracking capabilities and launching new Post Purchase solutions for PayPal merchants and consumers. While your primary focus will be on managing integrations and merchant partnerships, you will also take a leading role in defining consumer experiences within the Post Purchase team. You will also work closely with go-to-market teams to effectively communicate the value of these new products to merchant customers.

Job Description:

Your way to impact You will lead the development and implementation of product strategies centered around Post Purchase integrations with merchants and vendors. You will collaborate closely with cross-functional teams to create innovative, user-centric payment solutions that address the evolving needs of both consumers and merchants. Your success will be measured by the rate of adoption and satisfaction among merchants. 

Your day-to-day

In your day-to-day role, you will: 

• Identify market opportunities and develop a product roadmap that addresses the needs of both merchants and consumers. 

• Collaborate effectively with senior leaders who are key stakeholders in your projects, using strategic communication to quickly build consensus and alignment.

• Lead the entire product lifecycle from concept to launch, including ideation, defining requirements, design, development, and product launch. 

• Prioritize product features and enhancements based on user feedback, market research, and their potential business impact. 

• Collaborate with engineering, design, and UX teams to ensure the timely and high-quality delivery of product features. 

• Analyze the competitive landscape and industry trends to uncover opportunities for innovation and differentiation. 

• Partner with go-to-market teams to effectively communicate the value of new products to merchant customers. 

• Leverage data-driven insights to continuously refine and enhance the product and user experience. 

• Define and monitor key performance indicators (KPIs) to assess the success of integrations. 

• Utilize analytics and metrics to inform data-driven decisions and optimize the product strategy. 

What do you need to bring

• 4+ years of product management experience at a tech company or consulting agency, with a focus on building products involving third-party integrations. 

• Strong technical background with a deep understanding of APIs, platforms, and integration patterns. 

• Experience in bringing e-Commerce or B2B solutions to the market. 

• Strong understanding of e-Commerce platforms like Shopify, Magento, and BigCommerce. 

• Can thrive with high autonomy and responsibility. 

• Strong strategic thinking and problem-solving skills.

• Strong understanding of software development lifecycle, including experience with Agile methodologies.

• Ability to influence and lead cross-functional teams.

• Strong analytical skills and experience with data-driven decision-making.

• Bachelor's degree in Engineering, Computer Science, Business or a related field.

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$64000 to $156750

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.