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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Payments is one of the company’s major growth enablers. Putting customers at the heart of everything we do, we connect communities and empower our people to deliver exceptional commerce experiences to drive eBay’s long-term growth and market share. eBay seeks an experienced Product Manager to optimize, scale and drive the capabilities of eBay's Payments Platform.
This role involves tackling the challenges of developing a platform that supports diverse geographies and use cases. A critical challenge is to boost conversion by optimizing payment approval rates and reducing payment processing costs. The Product Manager will identify optimization opportunities, quantify their potential impact, and lead their implementation. These initiatives are typically large-scale and intricate, with extensive cross-functional repercussions, necessitating a Product Manager who is proficient in leading diverse teams and forging robust alliances both within the organization and with external partners. The PM will also be responsible for enabling new processor connections and managing the cards processing stack which includes the multi-processor connections, tokenization, account updater, 3DS, payments router, etc.
What you will accomplish:
Drive payment processing platform initiatives focussed on pay-in and payout processor integration, approval rate and cost optimization, platform scaling, and new product rollout for eBay’s customers
Partner with cross functional teams and vendors, to identify gaps and opportunities in eBay’s current payment processing
As the Product Owner, provide clear product vision to your scrum team and co-lead the Agile scrum team with engineering counterparts to complete the roadmap with clear achievements.
Clearly set the product/backlog prioritization with a balance of near-term deliverables and longer-term investment in technology platforms
Analysis of data leveraging dashboarding tools and queries to find opportunity areas
Identify optimization hypotheses by analyzing data and understanding industry trends and processing partner capabilities/gaps
Build a case for your hypotheses, A/B test it, and implement the winners
Be the product evangelist and partner closely with business customers, analytics partners and engineering leaders
Optimally communicate strategies & trade-offs all the way from to senior leaders to development team
What you will bring:
Engineering Degree/MBA degree preferred
7+ years of product management experience, and
3+ years of cards processing experience is an imperative
Experience in card processing optimization capabilities like Tokenization, Account Updater, Routing, and 3DS
Strong data orientation and analysis capabilities (Dashboarding, SQL)
Asks the right questions to formulate product perspective and define requirements
Balances technical and business acumen; able to communicate what is possible and what will have the biggest impact on business
Builds strong relationships internally and externally; an active listener and clear communicator; seeks win-win outcomes
Proficient in data analytics and Hypothesis testing
Experience with agile development process
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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Skills Required
- 7+ years of product management experience
- 3+ years in payments domain and platform payments processing
- Engineering Degree or MBA degree or equivalent preferred
eBay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.
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Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
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Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
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Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.
eBay Insights
What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
