Jobs at eBay

Lead federated GraphQL solution design and implementation using Node.js, Spring Boot, and DGS. Own critical production services, improving availability, resilience, throughput, query performance, security, and error handling. Partner with technical leaders and product teams to establish scalable API contracts, support GraphQL migrations, and promote federation and schema-design best practices. Prototype solutions, improve engineering processes, mentor team members, and influence platform architecture across eBay.

Design user-centered mobile experiences for TCGplayer’s marketplace app, from concepts and wireframes through prototypes, specifications, launch, and support. Collaborate with product, engineering, research, and stakeholders; conduct user testing and workshops; use quantitative and qualitative insights; apply Figma and design systems; support accessibility and adaptive layouts; and explore AI-assisted design-to-code workflows.

Lead beauty category growth on Qoo10 Japan by recruiting trendy new brands, expanding partner relationships, sourcing products, developing growth strategies, and planning and managing promotions to increase sales. Use data to demonstrate performance, collaborate with partners and internal teams, and strategically expand the category portfolio. Japanese language ability, global market knowledge, and Japan ecommerce experience are advantageous.

Support sourcing, evaluating, executing, and integrating strategic acquisitions, investments, and divestitures. Perform market and financial analysis, valuation and business/integration modeling, due diligence, and prepare executive presentations. Coordinate cross-functional deal processes and support negotiations through closing.

Own the roadmap and transformation of eBay’s case management platform from fragmented legacy systems to a scalable, AI-powered solution. Define requirements, prioritize capabilities, lead discovery through launch, and partner with engineering, design, operations, and business teams. Drive adoption, change management, user-centered experiences, measurable outcomes, compliance capabilities, workflow automation, and real-time insights across customer service operations.

Lead eBay’s US Community, Social, and Influencer function, developing community-led growth strategies and scaling creator ecosystems that drive awareness, engagement, participation, loyalty, and commercial outcomes. Build programs for collectors, buyers, sellers, and enthusiasts, partner cross-functionally to grow eBay Live, establish performance measurement frameworks, and hire and mentor a high-performing team. Monitor creator economy, social commerce, and live commerce trends to identify opportunities.

Supports accounting and financial planning for assigned entities and cost centers. Responsibilities include month-end and year-end close, journal entries, reconciliations, budgeting, forecasting, variance analysis, reporting, Italian electronic invoicing compliance, internal controls, regulatory compliance, and finance process improvements. The role collaborates with international teams and requires knowledge of Italian accounting and tax regulations, VAT rules, Italian and English proficiency, and strong Excel skills.

Provide strategic employment law advice across six EMEA jurisdictions, advising HR and business leaders on employee relations, restructurings, works councils, trade unions, investigations, litigation, privacy, mobility, and workplace technology. Draft and negotiate employment-related agreements and policies, support regulatory proceedings, manage external counsel, monitor legal developments, and deliver employment law training.

Lead Marketing FP&A within eBay's FP&A Center of Excellence: manage close, accruals, forecasting, budgeting, reporting, tooling, process standardization, and a small team. Deliver insights, build dashboards and finance tools, ensure controls and US GAAP compliance, and drive transitions into the COE.

Investigate and resolve customer disputes, claims, appeals, and shipment-tracking tickets within service-level agreements. Coordinate between Global Customer Experience and Authenticity Guarantee teams, track inbound shipments, document findings, and provide accurate updates. The role requires sound judgment, problem-solving, conflict management, analytical ability, attention to detail, and effective workload management in a fast-paced, ticket-based environment.

Lead analytics and ML initiatives for Focus Category, building and deploying predictive models and AI-powered analytics platforms (NL-to-SQL, LLM features). Partner with product and business stakeholders to design experiments, craft dashboards, integrate data sources, and productionize ML/LLM pipelines and visualizations to drive product discovery, measurement, and growth.

Lead and mentor a cross-functional engineering team, ensuring high-quality software delivery, fostering team culture, and collaborating with stakeholders to drive strategic execution.

Serve as the strategic People Business Partner for eBay's Toronto site, driving site-level people strategy, culture, engagement, leadership development, organizational effectiveness, change management, and cross-functional partnership to support scaling, workforce planning, and site experience.

Leads end-to-end experience design for eBay’s Payments, Tax, and Monetization platform. Defines multi-quarter experience strategy, creates concepts, flows, prototypes, and polished designs, and aligns Product, Engineering, Finance, Risk, Legal, and senior leadership. Shapes product direction through research, data, experimentation, and storytelling; mentors designers; establishes design frameworks and standards; and advances AI-assisted design practices and scalable customer experiences.

Write and edit accurate, persuasive product descriptions for high-end collectibles. Collaborate with inventory, research, photography, and sales to highlight provenance, condition, rarity, and collector appeal while maintaining brand voice and meeting tight deadlines.

Manage complex indirect tax matters across eBay’s Americas businesses. Provide U.S. sales and use tax guidance, research legislation, assess tax implications of products and operating models, support audits and controversy matters, and lead tax implementation with Product, Engineering, Finance, Legal, and other teams. Drive nexus analyses, registrations, voluntary disclosure efforts, M&A integration, internal audits, process improvements, documentation, controls, and scalable tax technology solutions.

Provides strategic legal and regulatory advice on EU customs, export, and cross-border trade matters. Advises Global Shipping, Regulatory, Product, Engineering, and other teams on customs developments, scalable logistics solutions, and business impacts. Drafts and negotiates commercial agreements, translates complex regulations into practical guidance, and manages high-priority matters across evolving global trade initiatives.

Inspect and verify consumer electronics including phones, tablets, laptops, and gaming consoles using diagnostic software and visual checks. Confirm authenticity, functionality, battery health, carrier status, condition, and listing accuracy; identify counterfeit or non-compliant items; document findings; meet quality and productivity targets; communicate operational issues; and support warehouse and logistics activities safely and efficiently.

Develop SEO and AEO analytics strategies, define success metrics, design experiments, apply statistical and predictive modeling, diagnose performance changes, and influence product roadmaps. Partner with Product, Engineering, and Business teams to translate large-scale data into recommendations that improve buyer and seller outcomes, customer experience, and revenue.

Plan and execute end-to-end live broadcasts and auctions for Goldin on eBay Live. Develop run-of-show, coordinate talent, manage studio setup and rehearsals, troubleshoot live, track performance metrics, and use insights to optimize programming. Support a global sports-franchise project and work a flexible LA-based schedule including nights and weekends.