About the Role
Uber's Risk team is critical to enabling trusted growth across our global marketplace by preventing fraud and abuse while minimizing friction for legitimate users. Enterprise (B2B) accounts are a major and fast-growing part of that marketplace, and managing their risk is one of the most structurally complex domains in Payment Risk.
In this senior, high-impact individual contributor role, the Product Manager for Enterprise & Payment Risk will own the full risk lifecycle of B2B entities at scale — from onboarding and information acquisition, through manual review processes, to real-time risk decisioning at checkout and payment. The role also owns the underlying account and billing infrastructure that enterprise risk decisions run on, and the recovery/verification experiences enterprise customers rely on when something goes wrong.
A defining challenge of this role is that the enterprise customer base spans many distinct cohorts, each with a different risk tolerance and a different sensitivity to friction and actioning. Success requires calibrating risk treatment differently across these cohorts rather than applying a single, one-size-fits-all policy — balancing fraud prevention against growth and satisfaction for legitimate business customers. This is the most stakeholder-intensive scope in the Payment Risk organization, requiring close, sustained partnership with business/BD leadership in addition to Engineering, Data Science, and platform teams.
This position is ideal for a senior product leader who thrives in ambiguous, high-stakes problem spaces, has strong command of B2B/enterprise payment or billing systems, and can drive outcomes through influence across a large and often-competing set of stakeholders and shared engineering capacity.
What the Candidate Will Do
Own the B2B entity risk lifecycle end-to-end at scale: onboarding and information acquisition, manual review workflows, and real-time risk decisioning at checkout and payment.
Segment and calibrate risk policy across distinct enterprise customer cohorts, each with different risk tolerance and sensitivity to friction/actioning.
Define the product requirements and roadmap for enterprise risk capabilities, including underlying account and billing infrastructure modernization and its associated cross-functional dependencies.
Own recovery and verification experiences for enterprise customers, including fallback challenges, admin verification, and cross-party messaging.
Partner with Engineering and Data Science to scope and land payment authorization and decisioning improvements against concrete loss-reduction targets.
Triage, prioritize, and negotiate a high volume of cross-functional dependency requests against shared and constrained engineering capacity.
Build and maintain trusted relationships with business/BD stakeholders, translating enterprise account needs into a risk product roadmap.
Measure impact using well-defined KPIs (e.g., loss-rate reduction, authorization effectiveness, dispute/chargeback rates) and iterate based on learnings.
Coordinate with Risk Operations, Risk Governance/Compliance, and payments platform teams to ensure solutions are practical, compliant, and operationally sound.
8+ years of product management experience delivering software products as an individual contributor in a technology company.
Experience owning a complex, technically deep product domain (e.g., payments, billing, risk, or platform infrastructure) with significant stakeholder breadth.
Strong analytical skills and comfort using data to inform decisions and measure impact.
Clear written and verbal communication skills, with the ability to explain complex problems simply to both technical and business audiences.
Proven ability to work cross-functionally with Engineering, Data Science, Business/BD, Design, and Operations, including negotiating priority against shared/constrained resources.
Bachelor's degree in Computer Science, Engineering, Data/Analytics, or a related quantitative field (or equivalent experience).
Risk & Fraud Domain Expertise — Experience in risk, fraud, or trust & safety within a B2B/enterprise or multi-sided marketplace, particularly billing risk, checkout/payment decisioning, or auth-hold systems.
B2B/Enterprise Product Ownership — Prior ownership of a product serving business or organizational accounts (rather than purely consumer-facing products), including billing configuration, credit management, or account administration.
Business Acumen — Demonstrated ability to drive P&L improvements through loss reduction or account-health initiatives, with strong intuition for how risk interventions affect the broader business.
Strategic Judgment — Strong product instincts for navigating ambiguous, structurally complex problem spaces and balancing competing constraints across risk, business, engineering capacity, and compliance.
Advanced Business Education — MBA or equivalent business experience.
Prefer candidates with prior experience in engineering, data scientist, consulting, finance, or a B2B/enterprise SaaS product role before moving into PM, given the domain's billing/payments complexity.
For San Francisco, CA-based roles: The base salary range for this role is USD $190,000 per year - USD $211,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD $190,000 per year - USD $211,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 8+ years of product management experience delivering software products as an individual contributor in a technology company
- Experience owning a complex, technically deep product domain such as payments, billing, risk, or platform infrastructure
- Strong analytical skills and comfort using data to inform decisions and measure impact
- Clear written and verbal communication skills for technical and business audiences
- Experience working cross-functionally with Engineering, Data Science, Business or BD, Design, and Operations
- Ability to negotiate priorities against shared and constrained resources
- Bachelor's degree in Computer Science, Engineering, Data or Analytics, or a related quantitative field, or equivalent experience
- Experience in risk, fraud, or trust and safety within B2B, enterprise, or a multi-sided marketplace
- Experience with billing risk, checkout or payment decisioning, or authorization-hold systems
- Prior ownership of products serving business or organizational accounts
- Experience with billing configuration, credit management, or account administration
- Demonstrated ability to drive P&L improvements through loss reduction or account-health initiatives
- Strong strategic judgment in ambiguous and structurally complex product environments
- MBA or equivalent business experience
- Prior experience in engineering, data science, consulting, finance, or B2B or enterprise SaaS product roles
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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